Onyado Nono Matsue Natural Hot Spring

Hotels
•
Dormy Inn
9 (2548 reviews)
Higashihonmachi 2-2-35 , Matsue , jp

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Paid
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent onsen and spacious sauna
Amazing breakfast
Clean, well-maintained property
Free amenities (ice cream, morning drinks, massage chairs)
Comfortable beds / pleasant room textiles
Helpful and friendly staff
Good location near Matsue Castle and train station
Cons:
Massage chairs reported with dust/moisture in grooves
Occasional lack of Yakult after onsen
Some rooms feel small and limited hanging space
Narrow脱衣所 / changing area for some guests
A few guests found the bed slightly uncomfortable
Front desk could be more casually engaging

Categories

Cleanliness
9.1
Multiple reviews praise the hotel's cleanliness and well-kept rooms; one report noted dust/water buildup in grooves of frequently used massage chairs.
Service
8.9
Staff described as helpful and friendly with quick parking support; a couple of guests suggested front desk could be a bit more casually engaging.
Location
8.8
Convenient location close to Matsue Castle and the train station for most guests, though one guest noted it is a bit of a walk from Matsue Station.
Room Quality
8.4
Rooms and tatami-style floors praised and bed comfort noted by many, but some guests found rooms smaller than expected, had limited hanging space, and a few mentioned the bed or changing area felt slightly uncomfortable/narrow.
Amenities
9.3
Strong amenities: large onsen and sauna, free ice cream (evening) and lactobacillus drinks (morning), free massage chairs and parking; minor cleanliness issue reported on some massage chairs.
Value for Money
9.1
Several guests highlight excellent value (one explicitly called it exceptional for the price) and many express desire to return, indicating high perceived value.
Food and Beverage
9.4
Breakfast repeatedly described as amazing/incredible; complimentary evening ice cream and morning drinks praised. One disappointment reported about unavailable Yakult after onsen.
Overall Experience
9
Overall highly positive guest experience with many repeat intentions and superlative comments (excellent, 最高でした), tempered by a few minor issues (room size, occasional amenity availability).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 03:43

Property Description

Luxurious 4-Star Accommodation
Located just 1.7 km from Lafcadio Hearn Memorial Museum, Onyado Nono Matsue Natural Hot Spring offers a lavish stay with a spa, wellness center, restaurant, bar, sauna, and hot spring bath on-site.

Comfortable Rooms and Exceptional Service
All guest rooms feature modern amenities like a flat-screen TV, air conditioning, and a desk. The multilingual staff at the 24-hour front desk are dedicated to providing top-notch service in English and Japanese.

Convenient Location and Nearby Attractions
Explore the beauty of Matsue with Lake Shinji just 3.8 km away and Atagoyama Park a short 25 km drive. With Izumo Airport a mere 24 km away, your journey to relaxation at Onyado Nono Matsue Natural Hot Spring begins effortlessly.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 2548 reviews
Cleanliness: 9.1
Service: 8.9
Location: 8.8
Room Quality: 8.4
Amenities: 9.3
Value for Money: 9.1
Food and Beverage: 9.4
Overall Experience: 9
E
Eriko Kushi • solo_traveller • jp
10
マッサージチェア
Pros:

やっぱり大浴場！とマッサージチェア。でも混んでるので待つときもあります。

2026-08-29 • via Nuitee
L
Lara • solo_traveller • hr
10
2026-08-27 • via Nuitee
小林 • couple • jp
9
だいまんぞく
Pros:

温泉サイコー　女性風呂にもでサウナがあった
シャワーヘッドがリファ、ドライヤーも2種類あって髪ツヤツヤ✨
お風呂上がりのアイス、ヤクルトもありがたい
裸足で歩けて快適　特にお風呂上がりに自分の履いてたのがなくなってて他のを履くってことが不要なのが良い💕
朝ごはん種類豊富でおいしかった
スタッフらのかたの対応も良かった❣️

Cons:

自分のせいですが、よなきそばを食べ損なったこと

2026-08-27 • via Nuitee
Y
YASUHIRO • couple • jp
10
良い
Pros:

アイスクリームとヤクルトとマッサージチェアーとお風呂が良かった❗️夜のラーメンも良かったです❗️

Cons:

駐車場が遠かった

2026-08-27 • via Nuitee
C
CHIU O • family_with_children • tw
10
Pros:

整潔、舒適、員工非常親切、早餐很好吃、離公車站也很近、整體很滿意、

Cons:

沒有

2026-08-26 • via Nuitee
Y
yoko • couple • jp
9
また行きたい
Pros:

入り口で靴を脱ぐこと

Cons:

特になし

2026-08-26 • via Nuitee
喻婷 • couple • tw
9
整棟都是榻榻米所以需要脫鞋子；大浴場很舒服，冰棒也很好吃；洗衣服不用錢但烘要錢；有免費的宵夜可以吃
Pros:

大浴場外的冰棒很好吃

Cons:

價格偏高，距離車站比較遠

2026-08-25 • via Nuitee
M
MAKI • solo_traveller • jp
8
ロケーションもいい、素敵な温泉宿です。
Pros:

朝食の海鮮丼や出来立て天ぷらなど、和食が美味しかったです。
お風呂のセキュリティがされていて、安心できました。

Cons:

ゴミ箱とティッシュを小さいので良いので、洗面台にも置いて欲しかったです。
朝食は洋食ももう少しあれば言う事なしです。

2026-08-25 • via Nuitee
R
RIE • family_with_children • jp
9
お風呂も朝食もすべて満足です！
Pros:

朝食が美味しかったです。館内も新しくて清潔でよかったです。お風呂のサービスのアイスや乳酸飲料も美味しくて、入浴後にさっぱりしました。マッサージ機も気持ちよかったです。

Cons:

2人で宿泊でしたが、ツインだと予算に合わず、ダブルでした。母娘の旅でしたので、良いんですが‥やはりベットは狭く感じました。

2026-08-24 • via Nuitee
M
Miki • family_with_children • jp
7
2026-08-24 • via Nuitee
T
Tomotomo • couple • jp
8
満足
Pros:

清潔感、気の利いたアメニティ

Cons:

チェックイン時の説明、初めての人は戸惑う

2026-08-23 • via Nuitee
N
Noboru • couple • jp
9
2026-08-23 • via Nuitee
K
Koichi • solo_traveller • jp
8
松江旅行の拠点
Pros:

宿泊料金が安いのがとてもよい。
夜食のラーメンや風呂上がりのアイスがうれしい。

Cons:

部屋の窓にカーテンがあればよかった。
枕が硬いものしかなかった。
使い捨てスリッパがあればよかった。

2026-08-22 • via Nuitee
S
Shougo • family_with_children • jp
8
2026-08-22 • via Nuitee
A
akio • couple • jp
7
2026-08-21 • via Nuitee
D
daisuke • family_with_children • jp
8
とてもよかった。
Pros:

ホテルが清潔で静かだったのと、靴を脱いで入るので、気持ちが良かった。
あと部屋のお風呂は水圧がすごくて清潔感もあって気持ちよかった。温泉も家族の話だととてもいいとのこと。

周辺に面白いお店が多く、美味しい飲食店（事前予約がないと苦労する）もたくさん選べました。

Cons:

駐車場が立体駐車場なので、集中するタイミングだとちょっと時間かかります。
案内スタッフの方はとても一生懸命捌いてくれてました。

2026-08-20 • via Nuitee
J
John • family_with_children • gb
8
Large comfortable hotel with good facilities.
Pros:

We had a good sized room which was very comfortable. The onsen facilities were good. The breakfast was extensive.

Cons:

The hotel was more expensive than I was expecting. I thought I had booked for 4 people in 2 rooms, but seemingly I had only booked for 2 people in 2 rooms, which I am not convinced is correct, and the price was adjusted upwards accordingly. As a consequence I did not consider the stay to be good value for money.

2026-08-20 • via Nuitee
T
Thomas van Dun • solo_traveller • nl
10
Pros:

Super helpfull staf and very nice room and onsen!

2026-08-20 • via Nuitee
M
Matsushima • family_with_children • jp
10
大満足
Pros:

とても明るく清潔で、飲み物やアイスや夜食ラーメンのサービス、シャワーヘッドやアメニティ、お風呂の種類など、全てにおいて非常に良かった。

Cons:

特になし。

2026-08-20 • via Nuitee
Ｅmiko • couple • jp
9
2026-08-20 • via Nuitee