Onyado Nono Matsue Natural Hot Spring

Hotels
•
Dormy Inn
9 (2548 reviews)
Higashihonmachi 2-2-35 , Matsue , JP

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Paid
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Excellent onsen and spacious sauna
Amazing breakfast
Clean, well-maintained property
Free amenities (ice cream, morning drinks, massage chairs)
Comfortable beds / pleasant room textiles
Helpful and friendly staff
Good location near Matsue Castle and train station
Cons:
Massage chairs reported with dust/moisture in grooves
Occasional lack of Yakult after onsen
Some rooms feel small and limited hanging space
Narrow脱衣所 / changing area for some guests
A few guests found the bed slightly uncomfortable
Front desk could be more casually engaging

Categories

Cleanliness
9.1
Multiple reviews praise the hotel's cleanliness and well-kept rooms; one report noted dust/water buildup in grooves of frequently used massage chairs.
Service
8.9
Staff described as helpful and friendly with quick parking support; a couple of guests suggested front desk could be a bit more casually engaging.
Location
8.8
Convenient location close to Matsue Castle and the train station for most guests, though one guest noted it is a bit of a walk from Matsue Station.
Room Quality
8.4
Rooms and tatami-style floors praised and bed comfort noted by many, but some guests found rooms smaller than expected, had limited hanging space, and a few mentioned the bed or changing area felt slightly uncomfortable/narrow.
Amenities
9.3
Strong amenities: large onsen and sauna, free ice cream (evening) and lactobacillus drinks (morning), free massage chairs and parking; minor cleanliness issue reported on some massage chairs.
Value for Money
9.1
Several guests highlight excellent value (one explicitly called it exceptional for the price) and many express desire to return, indicating high perceived value.
Food and Beverage
9.4
Breakfast repeatedly described as amazing/incredible; complimentary evening ice cream and morning drinks praised. One disappointment reported about unavailable Yakult after onsen.
Overall Experience
9
Overall highly positive guest experience with many repeat intentions and superlative comments (excellent, 最高でした), tempered by a few minor issues (room size, occasional amenity availability).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 03:43

Property Description

Luxurious 4-Star Accommodation
Located just 1.7 km from Lafcadio Hearn Memorial Museum, Onyado Nono Matsue Natural Hot Spring offers a lavish stay with a spa, wellness center, restaurant, bar, sauna, and hot spring bath on-site.

Comfortable Rooms and Exceptional Service
All guest rooms feature modern amenities like a flat-screen TV, air conditioning, and a desk. The multilingual staff at the 24-hour front desk are dedicated to providing top-notch service in English and Japanese.

Convenient Location and Nearby Attractions
Explore the beauty of Matsue with Lake Shinji just 3.8 km away and Atagoyama Park a short 25 km drive. With Izumo Airport a mere 24 km away, your journey to relaxation at Onyado Nono Matsue Natural Hot Spring begins effortlessly.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 2548 reviews
Cleanliness: 9.1
Service: 8.9
Location: 8.8
Room Quality: 8.4
Amenities: 9.3
Value for Money: 9.1
Food and Beverage: 9.4
Overall Experience: 9
M
mutsumi • couple • jp
8
贅沢感を味わえるお宿です。
Pros:

畳敷きで気持ちよかった。大浴場も気持ちよく入れた。

Cons:

特になし。

2026-10-24 • via Nuitee
O
OKAZAWA • family_with_children • jp
6
2026-10-24 • via Nuitee
M
MORITA • couple • jp
10
2026-10-24 • via Nuitee
M
Man Yi • couple • hk
10
2026-10-23 • via Nuitee
雅之 • extended_group • jp
8
2026-10-23 • via Nuitee
H
Haruka • couple • au
5
2026-10-22 • via Nuitee
K
Koichiro • family_with_children • jp
7
まぁまぁ
Pros:

朝食はおいしかった

Cons:

駐車場の案内が悪い

2026-10-22 • via Nuitee
S
SHOICHI • couple • jp
10
2026-10-22 • via Nuitee
J
Jamie • couple • ca
9
Pros:

It was unexpectedly lovely. And very quiet and peaceful.

2026-10-22 • via Nuitee
T
toru • solo_traveller • jp
10
2026-10-21 • via Nuitee
松井 • couple • jp
7
Pros:

従業員の対応はまずまずではなかったかと思っております。食事も全く問題なく、素晴らしかったですね。

2026-10-21 • via Nuitee
T
toshihisa • extended_group • jp
8
2026-10-21 • via Nuitee
A
AKEMI • couple • jp
8
2026-10-21 • via Nuitee
J
Jamie • solo_traveller • au
10
Stay here wonderful Japanese style hotel.
Pros:

Great place to stay. I’m actually here again now for a second trip Oct 2026. Super clean and breakfast delicious. Walking distance to Matsue Castle. Onsen on the top floors. Free washing machine. Great free noodles at night

Cons:

No complaints a wonderful comfy place.

2026-10-21 • via Nuitee
E
Eamon • solo_traveller • us
10
2026-10-21 • via Nuitee
T
TOMOKO • solo_traveller • jp
5
Pros:

スタッフの方々は何を聞いても笑顔で対応して下さって良かった

Cons:

タオルや、アメニティがすくない。
ティシュペーパーなども最低限しか置いてないのは不便。何より館内にスリッパがないのは嫌だった

2026-10-20 • via Nuitee
功 • couple • jp
10
快適
Pros:

朝食
無料設備
綺麗

Cons:

特になし

2026-10-20 • via Nuitee
M
Moonsu • solo_traveller • kr
6
Pros:

청결

2026-10-19 • via Nuitee
A
Akira • extended_group • jp
10
最高
Pros:

朝食が美味しく、お風呂もマッサージチェアが無料で使えて良かった。
部屋もきれいで使いやすかった。
館内が土足厳禁も良かった

Cons:

特になし

2026-10-19 • via Nuitee
H
Hiroko • couple • jp
8
とても良かった
Pros:

綺麗で、和風の落ち着いた雰囲気でした。
お部屋も綺麗で家のようにくつろげました。

Cons:

廊下などで使うスリッパ(簡易)があると良いなと思いました。

2026-10-19 • via Nuitee