Hotel Plata Condesa

Hotels
8.9 (205 reviews)
2 Callejón de la Condesa , Guanajuato , mx

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Terrace
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Non-smoking throughout
Concierge service
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean and equipped rooms
Responsive management
Cons:
Noise issues due to location
Potential hygiene concerns

Categories

Cleanliness
8.24
Several comments about cleanliness issues, including rashes potentially from bed bugs and stained sheets.
Service
9.61
Management responsive to the noise issue and provided an alternative room.
Location
9.75
Prime location in the heart of the city, highly praised.
Room Quality
7.7
Initial room had noise issues and hygiene concerns; new room improved conditions slightly.
Amenities
8.73
Basic amenities available, but issues with staff presence and check-in location mentioned.
Value for Money
8.69
Mixed feelings; expensive for the issues faced with cleanliness and comfort.
Food and Beverage
9.24
Breakfast included with decent selection; a positive highlight.
Overall Experience
9.21
Despite several issues, the positives in location and service elevate the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:45

Property Description

Convenient Location
Hotel Plata Condesa is conveniently located in Guanajuato, just steps away from popular attractions such as Alhondiga de Granaditas Museum and The Alley of the Kiss.

Modern Amenities
Guests can enjoy modern amenities in every room, including a flat-screen TV, free WiFi, and a safety deposit box. Some rooms even feature a balcony for a relaxing outdoor experience.

Nearby Attractions
Explore the city with ease as Hotel Plata Condesa is close to Juarez Theater, The Mummies of Guanajuato Museum, and La Paz Square. The perfect choice for a memorable stay in Guanajuato.

Book your stay at Hotel Plata Condesa now and experience comfort and convenience in the heart of the city.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.9
Based on 205 reviews
Cleanliness: 8.24
Service: 9.61
Location: 9.75
Room Quality: 7.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 9.21
L
li extended_group cn
9
Pros:

统一由一个酒店集团管理,入住的酒店和预定的并不相同,是在另一家酒店前台办理的入住及退房,早餐也是在办理入住这家酒店。实际入住酒店和办理入住酒店很近,但是没电梯,提行李还是蛮累的。酒店位置没得说,中心地带

2026-03-03 via Nuitee
D
DALE couple ca
8
GOOD VALUE
Pros:

THE ROOM SIZE - LOTS OF HOT WATER AND PRESSURE IN THE SHOWER - COMFORTABLE BED - LOCATION 0F THE ROOM ON THE BACK WAS QUIET - THE BREAKFAST BUFFET HAD A GOOD SELECTION AND WAS TASTY

Cons:

THE TOILET SEAT WAS LOOSE AND THE BATHROOM COUNTER WAS A LITTLE SMALL (BUT ADEQUATE)

2026-03-02 via Nuitee
C
Corrales family_with_children us
10
Great, wonderful, we loved staying in your property. Thank you
Pros:

I loved the Rooms . They were very clean always. The property is on a Great Location.

Cons:

Nothing
Everything was Perfect

2026-02-25 via Nuitee
J
jose family_with_children us
8
2026-02-13 via Nuitee
V
Veronica family_with_children mx
7
Cero descanso
Pros:

Ubicación,

Cons:

Habitación super ruidosa, enfrente hay un bar, los carros con la música y la basura pasando a las 3 de la mañana y haciendo mucho ruido, y el escándalo de el cuarto de al lado con música a toso volumen las 24 huras. Literal, sin dormir 😴

2026-01-26 via Nuitee
M
Marissa family_with_children mx
10
Excelente experiencia!!!
Pros:

Excelente atención del personal, habitaciones limpias y la ubicación excelente!!

2026-01-18 via Nuitee
G
Gladys extended_group us
10
Perfect stay and staff are great!
Pros:

Central location

Cons:

Very loud area

2026-01-17 via Nuitee
L
Lizet family_with_children mx
10
Excelente ubicación y desayuno
Pros:

El desayuno super completo y muy rico, y la ubicación

Cons:

Que no dieron especificaciones de que la recepción era en otro hotel, y al no saber en donde era tuvimos que ir a estacionar el coche bastante lejos, y de ahí regresarnos en taxi. Cuando me comentan que ahí 6 mismo ellos no tienen estacionamiento pero consiguen donde, y el chavo que esta ahí lo lleva al estacionamiento.

2026-01-17 via Nuitee
J
Juan Uriel Arcangel couple mx
9
Pros:

Esta lindo

Cons:

Es difiicil dar con el lugar, y mas si hay mucha gente o dia festivo

2026-01-14 via Nuitee
M
martina couple de
5
Schlaflos in Guanajuato
Pros:

Das mexikanische Frühstücksbuffet war großzügig und lecker

Cons:

Wir hatten Pech mit unserem Zimmer, es hatte zwei Balkons direkt zur Straße. Die ganze Nacht war laute Musik und eine unglaubliche Geräuschkulisse. Selbst mit geschlossenen Türen und Ohrenstöpseln war schlafen unmöglich. Das Bad war winzig, und es gab keine Ablagemöglichkeiten im Zimmer.

2026-01-06 via Nuitee
L
LUIS FERNANDO family_with_children mx
7
2026-01-04 via Nuitee
A
AKIMITSU extended_group mx
9
Very good!
Pros:

部屋も清潔で、設備も整っていた。

Cons:

エントランスが、わからなかった。フロントの場所を表示していれば、分かりやすかった。

2026-01-03 via Nuitee
8
80 extended_group us
6
Overall Experience: Mixed – Great Location, But Major Comfort Issues
Cons:

We stayed at Hotel Plata Condessa in Guanajuato for a few nights, drawn by its prime location right in the heart of the city. The hotel is perfectly situated for exploring the vibrant streets and attractions, which made daytime outings convenient and enjoyable.
Our initial room had a lovely balcony overlooking the street, offering great views of the bustling area. However, this came at a cost – the complete lack of soundproofing turned our nights into a nightmare. The constant noise from traffic, pedestrians laughing and yelling, and general street activity was impossible to ignore. I barely got any sleep the entire first night, leaving me exhausted and frustrated.
I approached the management about the issue, and to their credit, they promptly switched us to another room that was noticeably quieter and away from the main street. This helped somewhat, but unfortunately, new problems arose. I started noticing itchy rashes on my ankles and legs, which I strongly suspect were from bed bugs in the new room. It was uncomfortable and concerning, detracting from what could have been a relaxing stay.
On a positive note, breakfast was included in the rate, which was a nice perk. The selection was decent and provided a good start to the day.
While the location and responsive staff are highlights, the noise and potential hygiene issues make it hard to recommend without reservations. If you’re a light sleeper or sensitive to such problems, you might want to look elsewhere. I’d rate it 3 out of 5 stars – potential for better with some improvements.

2026-01-03 via Nuitee
D
Dan family_with_children se
10
Nice hotel with Super location
Pros:

Location is super, very clean room. Equipped with everything we need. The breakfast is very delicious with local taste. Bed is comfortable.

2026-01-02 via Nuitee
B
Brenda Odeth family_with_children mx
10
Pros:

La.ubicacion

Cons:

Que tiene enfrente un antro.

2026-01-02 via Nuitee
T
TSUNAKAZU family_with_children jp
3
暖房がないことが信じられない
Pros:

便利な場所だった

Cons:

部屋に暖房がなく、冬の宿泊は我慢できないくらい寒かった。また、朝食会場もほぼ屋外と同じ気温のホールだったので寒かった。全体的に寒かった印象しか残らなかった。

2025-12-29 via Nuitee
M
Meza Funez family_with_children mx
10
Experiencia encantadora
Pros:

Excelente servicio y ubicacion. Habitaciones comodas y limpias

2025-12-27 via Nuitee
M
Maria De Lourdes family_with_children mx
10
Pros:

Excelente servico muy limpio impecable y

Cons:

La ubicacion y limpieza

2025-12-25 via Nuitee
A
alex family_with_children mx
10
2025-12-18 via Nuitee
C
Cabrera couple us
1
Pros:

Están limpio

Cons:

No tienen personal ahí, no tienen lobby como tal y tienes que hacer el check in en otro hotel, además mi televisor no servía y el personal no hizo nada al respecto aún cuando les avisé y me comentaron que ya se habían dado cuenta

2025-12-16 via Nuitee