Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Noise from the street

Categories

Cleanliness
6.69
Several reviews mentioned dirty rooms and cleanliness issues.
Service
9.16
Multiple reviews praised the friendly and helpful staff.
Location
9.2
The location was frequently highlighted as excellent and central.
Room Quality
7.65
Rooms were described as comfortable but with varying cleanliness.
Amenities
8.18
Amenities were generally mentioned positively or not at all.
Value for Money
8.64
Good value mentioned relative to location and services offered.
Food and Beverage
7.69
Average ratings for breakfast and food services.
Overall Experience
8.36
Overall experience was generally positive but affected by cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:48

Property Description

Luxurious Accommodation
The Vault Athens, located in the heart of Athens City Centre, offers elegantly designed air-conditioned rooms with modern amenities such as a coffee machine, minibar, and flat-screen TV. Guests can also enjoy the convenience of room service and a concierge service during their stay.

Central Location
Situated just steps away from Monastiraki Railway Station and Omonia Square, our hotel provides easy access to the city's popular attractions including Ermou Street-Shopping Area and Syntagma Square. With the city centre only 300 metres away, guests can immerse themselves in the vibrant culture and history of Athens.

Delicious Dining Options
Start your day with a delicious breakfast featuring a variety of options including à la carte, continental, or Full English/Irish choices. Whether you're exploring the city or relaxing at the hotel, our dining offerings are sure to satisfy your cravings.

Experience luxury and convenience at The Vault Athens - book your stay now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 1835 reviews
Cleanliness: 6.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.36
Ανδρέας Αντωνίου - Andreas Antoniou • family_with_children • gr
9
2026-11-07 • via Nuitee
B
Burak • solo_traveller • tr
8
2026-11-06 • via Nuitee
B
Burak • solo_traveller • tr
7
Mükemmel konum, iyi fiyat-performans ve temiz odalar; ancak banyodaki ağır gider kokusu konaklama deneyimini olumsuz etk
Pros:

Otelin en güzel yanı kesinlikle konumu ve fiyat-performans dengesi. Atina’nın merkezinde, tarihi yerlere, restoranlara, barlara, eğlence noktalarına ve metroya çok yakın. Neredeyse her yere yürüyerek ulaşabiliyorsunuz. Odamız genel olarak oldukça temizdi. Yatak, çarşaflar ve havlular konusunda hiçbir sorun yaşamadık. Temizlik personeli ve resepsiyon görevlileri de işini gayet iyi yapıyordu. İnternet bağlantısı sorunsuzdu. Genel olarak konumu, temizliği ve sunduğu imkanlarla fiyatını hak eden bir tesis.

Cons:

Konaklamamdaki en büyük problem banyodan gelen çok ağır gider kokusuydu. Tuvalet veya lavabo giderinden geri tepen, kanalizasyon kokusuna benzeyen gerçekten rahatsız edici bir koku vardı. Bu nedenle konaklama boyunca odanın ve banyonun pencerelerini mümkün olduğunca açık tutmak zorunda kaldım. Ayrıca duş başlığı yeterince temiz görünmüyordu, sanırım bir paslanma vardı. Odamız binanın arka tarafına bakıyordu ve havalandırma boşluğu olduğunu düşündüğüm bir alandan zaman zaman oldukça fazla ses geliyordu. Bunların dışında ciddi bir sorun yaşamadım ancak özellikle banyodaki koku probleminin mutlaka çözülmesi gerektiğini düşünüyorum.

2026-11-06 • via Nuitee
D
Doğan • family_with_children • tr
8
2026-11-04 • via Nuitee
J
Justin Lewiss • solo_traveller • gr
10
Pros:

Exactly what you want from a small city hotel without the fuzz and lack of warmth of big chain hotels.

2026-11-03 • via Nuitee
S
Sergii • family_with_children • ua
7
2026-11-02 • via Nuitee
I
incel • couple • tr
10
2026-11-01 • via Nuitee
M
Mario • couple • it
7
La televisione è solo i greco 🤭😁!
Pros:

Pulizia e posizione

Cons:

Mancavano tutte le cose che normalmente consideri di trovare in un albergo: cuffia per i capelli in doccia di una donna, spazzolino e dentifricio, ciabatte ecc.
Non drammatico ma fastidioso

2026-11-01 • via Nuitee
R
Roy • family_with_children • il
2
Pros:

The location is good if you don't mind the noise at night.

Cons:

This was the worst hotel experience I have ever had, including stays at 3-star hotels. The maintenance issues, excessive noise, and poor handling of requests for assistance made the stay extremely disappointing.

On the way to the hotel, during protests and road closures in Athens, I asked for help with driving directions. The hotel directed me to a blocked road. After informing them of the closures and asking for assistance, I received a reply only about 40 minutes later, asking when I would arrive, without offering any assistance.

We stayed in two rooms. Upon arrival, there was no toilet paper, and the second room had a flickering light and a leak under the sink. In addition, noise from the pub continued past 1:00 AM, followed by noise from a neighboring room from around 1:30 AM, despite the hotel's claims of soundproofing, including between rooms.

There is no one available to assist at the hotel after 9:00 PM, so guests have to wait until morning. After a terrible night's sleep, I asked to cancel the remaining nights, but reception directed me to Booking.com. After contacting them, it turned out that the hotel's approval was also required. Reception could neither explain how to move the request forward nor refer me to a manager. Eventually, the hotel refused the cancellation, claiming that the issues had been resolved, even though nobody had contacted me to verify this, and I was standing at the reception desk at the time.

It was only in the afternoon that I was offered a move to a higher floor, with no option to cancel the remaining nights. I reluctantly accepted. The noise from the neighboring room was no longer an issue, but outside noise continued. On the third night, the window would not close, and the outside noise was unbearable. Once again, nobody was available to help. Only the following morning was I told that the hotel was aware of the problem and that the window had to be slammed unusually hard to close it.

2026-11-01 • via Nuitee
Αναστασία • couple • gr
7
2026-10-31 • via Nuitee
P
Panos HARBIS • solo_traveller • gr
10
Pros:

Ένα πανέμορφο μικρό ξενοδοχείο με προσωπική φροντίδα για τους καλεσμένους. Καθαρό με μεγάλα δωμάτια και πολύ κεντρική τοποθεσία. Η σχέση ποιότητας τιμής για τόσο κεντρική τοποθεσία ειναι εξαιρετική.

2026-10-29 • via Nuitee
D
denis • family_with_children • fr
8
2026-10-28 • via Nuitee
S
Silvia • couple • es
8
2026-10-27 • via Nuitee
S
Susan • couple • us
6
decent but would be unlikely to book again
Pros:

bed and shower were great

Cons:

street noise was awful. bar across the street and Sat night it went one forever. Sunday night around midnight, some kind of maintenance started up with metal shovels scraping the concrete for at least 30 MINUTES

2026-10-26 • via Nuitee
E
Eran Magshim • family_with_children • il
8
Great stay
Pros:

Location Location Location. Great room size. Helpful staff.

2026-10-24 • via Nuitee
A
Alexandra Pa • couple • gr
3
Pros:

Καλουτσικη τοποθεσια

Cons:

Αδιάφορο προσωπικο, ουτε καν ενα καλως ήρθατε δεν μπορουν να πουν πλεον. Παλιο κ φθαρμένο δωματιο, αρκετα βρωμικο με παρα πολλες φθορές στα επιπλα. Δυστυχως μια ακόμη πολυκατοικία που εγινε αρπαχτη. Πολυ υψηλο κοστος διαμονης για τετοια προχειρότητα.

2026-10-23 • via Nuitee
C
Christophe • solo_traveller • ch
4
2026-10-22 • via Nuitee
M
Mourra • family_with_children • ca
10
Great location, awesome staff and reasonable price.
Pros:

Location, location, location. Helena at front desk was so nice and helpful.

Cons:

It was a bit noisy at night time but guess the price for being close to everything.

2026-10-22 • via Nuitee
S
Silvia • couple • il
9
Great hotel in great location
Pros:

Nice clean room, very good location in the center

Cons:

Nothing

2026-10-21 • via Nuitee
D
dahesh • couple • il
10
2026-10-20 • via Nuitee