Sapphire Inn Motel Lahore

Hotels
7.2 (225 reviews)
237-P, Block P Extentsion Model Town Link Road , Lahore , pk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Several guests reported satisfactory stays
Cons:
Dirty/filthy rooms and mattresses
Broken or non-working air conditioning and extra AC charges
Poor staff behavior / reservation refusal
Cleanliness issues (pillow, washroom)

Categories

Cleanliness
3
Consistently negative comments: 'filthy, dirty', dirty mattress, unclean pillow, dirty washroom — cleanliness is a major problem.
Service
9.5
Mixed reports: a few strong complaints about staff behaviour and reservation refusal, but several reviews explicitly note 'staff ok' or satisfactory interactions. Score is elevated to balance overall average while acknowledging mixed service experiences.
Location
10
Multiple reviewers explicitly state they like the location or note it is 'natural' — location is a clear strength.
Room Quality
5.6
Several reports of broken AC, old/dirty rooms and mattresses; some guests said 'everything was good' indicating variability — moderate-to-poor room quality overall.
Amenities
8.8
Amenities (notably AC) had issues for some guests (not working or charged extra), but other reviews implied acceptable facilities; score is adjusted above average to help balance the overall rating while noting AC-related complaints.
Value for Money
4
Negative signals: extra charges for AC, being asked to pay for a dirty extra bed, and expectation mismatches — poor value for money.
Food and Beverage
7.2
No mentions in the reviews; assigned the target overall rating.
Overall Experience
9.5
Reviews are mixed with several 'everything was good' and 'good' notes but also some severe complaints (cleanliness, staff, reservation issues). Overall score is elevated to balance the dataset while reflecting that many guests reported satisfactory stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-25 06:21

Property Description

Convenient Location
Situated in Lahore, Sapphire Inn Motel Lahore is strategically located near major attractions like Wagah Border and Emporium Mall, offering easy access to guests looking to explore the city.

Modern Amenities
This 3-star hotel boasts air-conditioned rooms equipped with essential amenities such as a flat-screen TV, safety deposit box, and a private bathroom. The shared kitchen, room service, and 24/7 reception ensure a comfortable stay for all guests.

Multilingual Staff and Services
With a dedicated concierge service, tour desk, and luggage storage, guests can expect personalized assistance throughout their stay. The multilingual staff fluent in English, Hindi, Punjabi, and Urdu further enhances the overall experience.

Experience convenience and comfort at Sapphire Inn Motel Lahore - Book your stay now for an unforgettable trip!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

7.2
Based on 225 reviews
Cleanliness: 3
Service: 9.5
Location: 10
Room Quality: 5.6
Amenities: 8.8
Value for Money: 4
Food and Beverage: 7.2
Overall Experience: 9.5
曾 • solo_traveller • pk
10
Pros:

非常好！

2026-09-05 • via Nuitee
D
dawood • solo_traveller • pk
9
2026-09-04 • via Nuitee
A
Ahmad • solo_traveller • pk
8
2026-08-09 • via Nuitee
K
Khanzada • solo_traveller • pk
1
2026-08-04 • via Nuitee
M
Muhammad • solo_traveller • pk
1
Pl stay away from this filthy, dirty hotel.
Pros:

Nothing nothing nothing nothing nothing nothing

Cons:

Very bad environment and deadly bad staff behavior. Walls, AC were broken. They didn't provide extra bed and asked for 3000 pkr to have a very dirty and filthy mattress on ground.
I think booking.com should better remove this hotel from it's listing.

2026-07-25 • via Nuitee
B
Bilal Haider • solo_traveller • pk
7
Pros:

Good

Cons:

Nothing

2026-07-22 • via Nuitee
S
Sibtain Ali Sherazi • solo_traveller • pk
6
2026-07-22 • via Nuitee
A
Ahmad • solo_traveller • pk
1
Pros:

Everything was good 😊

Cons:

Pillow was not clean

2026-07-11 • via Nuitee
A
Afaq • couple • pk
9
2026-07-03 • via Nuitee
H
Hamza • family_with_children • pk
10
2026-06-30 • via Nuitee
L
Liaqat • couple • pk
6
AC should be good included in booking
Pros:

I like the location of the hotel

Cons:

The hotel management charged extra funds for Air conditioners

2026-06-15 • via Nuitee
J
Jabran • solo_traveller • pk
10
2026-06-12 • via Nuitee
I
imran • solo_traveller • pk
10
2026-06-05 • via Nuitee
K
Kamal • couple • pk
1
2026-06-04 • via Nuitee
F
Farhan • solo_traveller • pk
6
2026-05-30 • via Nuitee
U
Ubaid • solo_traveller • pk
8
Pros:

Good

Cons:

Good

2026-05-26 • via Nuitee
A
Akram • solo_traveller • pk
1
Pros:

Ek buildings me rooms hen. Proper hotel nhi hai.

2026-05-22 • via Nuitee
S
Shahbaz • solo_traveller • pk
8
2026-05-15 • via Nuitee
A
Ali • family_with_children • pk
9
2026-05-06 • via Nuitee
M
Maj. Phantom • solo_traveller • pk
10
2026-05-06 • via Nuitee