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Facilities
Property facilities
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Proposal/romance packages available
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Lot hours - 24 hours
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Carport
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Free WiFi
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24-hour front desk
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Luggage storage
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Concierge service
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Wheelchair accessible
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Safe-deposit box at front desk
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Porter/bellhop
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Smoke-free property
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Tours/ticket assistance
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Free reception
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Free valet parking
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Water dispenser
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Proposal/romance packages available
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Covered parking
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Secured parking
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Lot hours - 24 hours
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Carport
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Change of towels (on request)
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Change of bed sheets (on request)
Review Highlights
Categories
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Property Description
Convenient Amenities: Complimentary Wireless Internet and Concierge Services
Experience seamless connectivity with complimentary wireless internet and personalized assistance from our concierge services.
Dining and Socializing Options
Indulge in delectable meals at our restaurant, grab snacks at the coffee shop, and join the daily complimentary reception to mingle with fellow guests.
Comfortable Accommodation and Entertainment
Relax in our individually decorated guestrooms equipped with modern amenities like Smart televisions and minibars. Unwind in your private bathroom with luxurious shower facilities.
Book your stay at Hotel Chocolate Deluxe and immerse yourself in the vibrant atmosphere of Guanajuato's Zona Centro. Enjoy proximity to popular attractions like the Alley of the Kiss and Museo Iconográfico del Quijote.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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Check-in & Check-out
Contactless check-out is available
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Guest type
Essential workers only - NO
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Accessibility
No elevators
Property policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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Check-in & Check-out
Contactless check-out is available
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Guest type
Essential workers only - NO
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Accessibility
No elevators
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Covid
Property does not offer onsite COVID-19 testing
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Check-in & Check-out
Contactless check-in is available
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General
Private host property
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Health & Safety
Property does not require health documentation at check-in
Location
Guest Reviews
Que estaba muy tranquilo
Qué cuando hacen la limpieza no cambian las toallas, y q la habitación estubo fuera de la resepcion deberían de comentar en la publicación
Todo muy bien habitantes muy bonitas
La vista hacia el Centro Historico de Guanajuato
El acceso.
Desagradable pues te mandan a un hotel a registrar y el hospedaje es en otro hotel ,la limpieza de las camas muy mal tenían cabellos y manchas hasta el olor del perfume del huésped anterior.lo bueno es que ya conocí el lugar y no regresaré y no lo recomiendo.
Es mejor hospedarse en el castillo de santa Cecilia
Estuvo agradable la hospitalidad. El cuarto estaba limpio y amplio. La distancia al centro fue relativamente cerca y al mismo tiempo está lejos del bullicio del centro.
Lugar muy bonito, algo confuso para llegar pero hermoso, la habitación muy cómoda
The hotel was not in the location shown on Expedia. Rather than being in the center of town it is high on a hill, requiring a steep walk down and back up the hill to visit the center.
My room was not at the main hotel but at a secondary location which was a walk down the street and down a hill. The property has many stairs to go down to the garden then more stairs to the room.
The room has a nice coloured glass window, but it has no curtain, so the lights in the garden shine in the room all night.
There were no baked goods for breakfast as stated on the offer for the room, and to get a coffee in the morning it is required to walk back to the main hotel.
The
En la propiedad no hay servicio de WiFi y faltan muchas cosas que en la reservación dicen que tienen
Amenities not as listed on own website nor hotels.com. No coffee maker in room or in hotel. Restaurant only opens at 8 am. Nothing in the area outside hotel for food unl Staff is friendly but amenities lacking, especially at the Deluxe location, which is a 350 meter walk away up the road (also not clearly indicated when booking). Restaurant is also in other hotel. Nice room, comfortable and quiet with superb view. Minibar is great, but with lack of food services in area, a coffee station is required, either in the rooms or in common area as listed in description.
Una vista excelente del centro histórico de Guanajuato
Es muy difícil subir y bajar escaleras con equipaje y no hay servicio de personal, para dar soporte,afuera no pasa transporte para el centro,tienes que bajar muchas escaleras para bajar.... aproximadamente 15 minutos,de regreso tienes que tomar taxi...
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It’s a co nice place, but slow service and they need to improve cleaning
Bonita y amplia habitación, bonita vista de la ciudad.
Amabilidad de los trabajadores.
Falta de toalla para manos, shampoo, contacto en el baño y a los lados de la cama, hay tasas pero no cafetera.
Super good and safe
La queja es que la reservación era para chocolate deluxe y a la hora de hacer cheque in nos cambiaron a otro hotel y como no conocemos la ciudad tuvimos qué aceptar de lo contrario hubiera cancelado en el momento
The patios and restaurant I really like but I did not enjoy the walk to Centro because it is so very steep.
All was excellent
Menú en la habitación falta información sobre alimentos y opciones de bebida para servicio a la habitación
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