Haven Mountain Retreat

Hotels
9.5 (92 reviews)
10 Alpendorf , Bad Gastein , at

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Luxurious rooms
Friendly staff
Great views
Exceptional food
Cons:
Cleanliness issues
Gym amenities lacking

Categories

Cleanliness
7.8
Some reviews highlighted cleanliness issues.
Service
10
The staff was described as kind, friendly, and helpful.
Location
9.8
Great views and excellent location mentioned in reviews.
Room Quality
10
Rooms were described as amazing, spacious, and luxurious.
Amenities
8.8
Amenities mentioned positively; however, some issues in fitness area.
Value for Money
9.8
Overall good value based on the quality of experience.
Food and Beverage
9.8
Food quality, particularly breakfast, received praise.
Overall Experience
10
Exceptional stay overall, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:59

Property Description

Luxurious Amenities and Facilities

Haven Mountain Retreat offers a plethora of luxurious amenities, including a sauna, rooftop pool, and spa facilities, ensuring a relaxing and rejuvenating stay for all guests.

Convenient and Comfortable Accommodations

Each unit at the property is equipped with a fully equipped kitchen, balcony, and cozy seating area with a flat-screen TV, providing guests with the comfort and convenience of a home away from home.

Ideal Location for Outdoor Activities

Situated near popular hiking and walking tour areas, with bike and ski equipment rental services available on-site, Haven Mountain Retreat is the perfect choice for outdoor enthusiasts looking to explore the stunning surroundings.

Ready to experience the ultimate mountain retreat? Book your stay at Haven Mountain Retreat now and indulge in luxury, comfort, and adventure all in one place.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.5
Based on 92 reviews
Cleanliness: 7.8
Service: 10
Location: 9.8
Room Quality: 10
Amenities: 8.8
Value for Money: 9.8
Food and Beverage: 9.8
Overall Experience: 10
O
Olga extended_group at
10
Sehr angenehm, super Personal und sehr gutes Essen
Pros:

Komfort, Aufmerksamkeit und Facility

Cons:

Es gibt nicht viel zu bemängeln. Der Pool und Saunabereich sind auf verschiedenen Etagen und Hautlotion wäre nicht schlecht

2026-03-21 via Nuitee
J
Janusz extended_group pl
10
Pros:

Pokoje
Basen sauny na na

2026-03-19 via Nuitee
K
Kinga family_with_children pl
10
Fantastic!
Pros:

Location of the hotel is best in town!

2026-03-18 via Nuitee
T
Tim couple de
9
2026-03-10 via Nuitee
I
Ielyzaveta extended_group cz
10
2026-03-08 via Nuitee
L
Laura family_with_children fi
10
Perfect, sunny ski holiday with family
Pros:

Excellent breakfast was served in a top floor restaurant with amazing views to the village/valley and the mountains. Our spacious 2-bedroom apartment had huge own balcony with really nice sunset/afternoon sun. Beds were extremely comfortable (except for the extra bed). Outdoor terrace and pool were really nice. 15 meters from the nearest ski lift and 100 meter from the next one, full ski-in/out experience even when there wasn't any snow in the village.

Overall the atmosphere at the hotel was really comfy and yet stylish. Beautiful and functional lighting, relaxing colourworld.

Cons:

Four night stay with housekeeping every other day meant that there was cleaning only once during our stay. The fridge in our room didn't work - we didn't realize this until the last evening when we had our early checkout breakfast bag. There are ZERO minimarkets not to mention supermarkets in Alpendorf so if you wish to buy drinks or food bring it with you or you need to rely on restaurants.

2026-03-07 via Nuitee
Z
Zgorski extended_group pl
10
Pros:

Lokalizacja, czystość, różnorodny bufet śniadaniowy

Cons:

Brak

2026-02-24 via Nuitee
A
Albrecht couple at
9
Hat gepasst
Pros:

Lage war ok,Zimmerleider hinten raus an der Straße zu Parkgarage
Ich war nicht Ski. Laufen,eine schöne Aussicht wäre nett gewesen

Cons:

Keine Möglichkeit irgendwo was einzukaufen.es gab kein Radio

2026-01-31 via Nuitee
E
Ene family_with_children ro
8
2026-01-28 via Nuitee
E
Eva couple cz
10
2026-01-26 via Nuitee
L
Lech couple pl
10
Best place around. We are delighted👌
Pros:

Everything was perfect.

Cons:

There is nothing that they could do better.

2026-01-25 via Nuitee
M
Marcin family_with_children pl
10
Najlepszy hotel ski ever
Pros:

Haven===>Heaven dosłownie.
Prosto z pokoju na dol do ogrzewanej narciarni, nastepnie windą na 7 pietro i prosto do gondoli⛷️💪. Po nartach relaksujacy basenik z cieplą wodą a następnie do luksusowych saun, szczególnie polecam bio 60 stopni z eterycznym olejkiem. Wiczorkiem do deck 7 na kolacje, piwko, Aperolka.
Parking po hotelem lub w hali garazowej tylko wys. 2,1m nie zawsze wystarcza na wiekszego suva z kufrem.

Cons:

Troszke za suche powietrze w pokojach oraz bardzo slaba wentylacja w toalecie, ale to szczegół.

2026-01-25 via Nuitee
E
Edwin extended_group at
10
2026-01-24 via Nuitee
K
Kevin extended_group de
10
2026-01-24 via Nuitee
R
Robert couple pl
10
Pros:

Polecam, warunki mieszkaniowe i położenie super

2026-01-24 via Nuitee
D
Dariusz extended_group pl
10
Ferie 2026
Pros:

Lokalizacja

Cons:

Brak w pobliżu sklepu spożywczego

2026-01-23 via Nuitee
J
josip couple de
10
Mega nur zu kurz
Pros:

Einfach alles

2026-01-21 via Nuitee
J
Jakob family_with_children dk
10
Enestående. Service og omgivelser i top.
Pros:

Meget tilfredse med opholdet på Hotel Haven. Rigtig god morgenmad, fantastisk beliggenhed med ski in ski out og et serviceminded personale, der virkelig gør en indsats. Kan klart anbefales.

2026-01-19 via Nuitee
P
Peter extended_group hu
10
2026-01-17 via Nuitee
E
Eric family_with_children at
8
2026-01-15 via Nuitee