La Puerta Azul

Hotels
7.1 (8 reviews)
Calle 18 No 3 103 , Santa Marta , co

Facilities

Air conditioning
Terrace
Family rooms
Pets allowed
Shuttle service (additional charge)
Shallow end
Pet bowls
Pet basket
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Unique experience with cat receptionist
Convenient location
Comfortable rooms
Cons:
Limited staff presence
Maintenance issues in rooms

Categories

Cleanliness
7.5
Guests mentioned that the hotel was clean, but there were some inconsistencies.
Service
7.5
Limited staff presence, but guests appreciated the unique experience of being greeted by a cat.
Location
8
The hotel's location was praised for its convenience and proximity to key attractions and public transport.
Room Quality
7.5
Guests found the rooms comfortable, but some reported maintenance issues.
Amenities
7.5
Mixed reviews on amenities, with some guests enjoying the gym and pool, while others noted the lack of spa services.
Value for Money
6.9
Opinions varied on the pricing, with some considering it high for the offering, while others found it reasonable given the location.
Food and Beverage
7.5
The breakfast and restaurant services received positive feedback, with suggestions for more variety.
Overall Experience
7.7
Most guests had a positive experience and would recommend the hotel, despite some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-28 11:12

Property Description

Central Location: La Puerta Azul is conveniently situated in the heart of Santa Marta, making it the perfect base for exploring the city.

Comfortable Rooms and Amenities: The hotel offers air-conditioned rooms with modern amenities, including a flat-screen TV, free WiFi, and a wardrobe. Guests can also enjoy the outdoor swimming pool and garden area.

Nearby Attractions: With popular sites such as Simon Bolivar Park, Santa Marta Marina, and Bahía de Santa Marta Beach just a stone's throw away, there is no shortage of things to see and do around the hotel.

Experience the best of Santa Marta at La Puerta Azul. Book your stay now for a memorable and convenient visit.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Location

Guest Reviews

7.1
Based on 8 reviews
Cleanliness: 7.5
Service: 7.5
Location: 8
Room Quality: 7.5
Amenities: 7.5
Value for Money: 6.9
Food and Beverage: 7.5
Overall Experience: 7.7
V
Verified traveler
6
Gatito recepcionista
Pros:

Bien, aunque no hay personal, solo nos recibio un gatito

2025-04-08 via Nuitee
D
David review category business travellers co
8
Very good
2024-04-02 via Nuitee
G
Gerardo group ae
6
Pleasant
2024-02-02 via Nuitee
J
Joël young couple de
2
Fix the doors
Pros:

Centrally located. Not too expensive. Staff was kind. Pick up from the airport worked well.

Cons:

Super loud! Could not lock the door properly. Wind blasted through the room because there’s no front door, the room door had holes and the balcony door did not close right. Every 20min at night the balcony door would bang. Horrific. Also all kinds of noises from Santa martas nightlife came in unfiltered.

2024-01-14 via Nuitee
A
Angie young couple gb
8
Very good
2024-01-07 via Nuitee
T
Trenae young couple us
10
Exceptional
2023-12-16 via Nuitee
S
Sandra young couple co
10
Exceptional
2023-09-16 via Nuitee
D
Daniel solo traveller pa
7
Good
Pros:

The location is difficult to find, there is no sign outside. Not even locals knew..

2023-09-01 via Nuitee