Hilton Garden Inn Nashville West End Avenue

Hotels
•
Hilton Garden Inn
9 (356 reviews)
100 Murphy CT , Nashville , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Great location
Cons:
Parking challenges
High costs for amenities
Inconsistent housekeeping

Categories

Cleanliness
8.33
The room and bed seemed clean enough, but there were issues with the bathroom cleanliness in one review.
Service
9.8
The front desk staff and other employees were frequently praised for their friendliness and helpfulness.
Location
9.34
Great location noted in various reviews, very convenient to everything needed.
Room Quality
9.29
Rooms were commonly reported to be clean, comfortable, and well-maintained.
Amenities
8.82
Amenities like the rooftop pool and restaurant were positively highlighted.
Value for Money
8.28
Some complaints about price relative to amenities/costs (e.g., parking and water bottles).
Food and Beverage
8.83
Dining services received positive remarks, but some found prices to be high.
Overall Experience
9.3
Overall, guests had a very enjoyable experience, planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:59

Property Description

Luxurious Amenities

The Hilton Garden Inn Nashville West End Avenue offers a range of luxurious amenities, including a seasonal outdoor swimming pool, fitness centre, and a shared lounge and terrace. Guests can relax and unwind in style during their stay.

Dining Experience

Indulge in a delightful dining experience at the hotel's restaurant. Enjoy delicious meals in a cozy atmosphere without having to leave the comfort of the hotel.

Convenient Location

Located just 1.7 km from The Parthenon and 2 km from Vanderbilt University, the hotel provides easy access to popular attractions. With Nashville International Airport only 15 km away, travel convenience is guaranteed.

Book your stay at Hilton Garden Inn Nashville West End Avenue for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

9
Based on 356 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
N
Nalani • solo_traveller • us
10
Pros:

Everything about it was great just the morning staff was very rude

Cons:

The staff when checking out was very rude .

2026-07-24 • via Nuitee
S
Sabrina • solo_traveller • us
10
Pros:

Bathroom and shower

Cons:

Pillows were too soft

2026-07-13 • via Nuitee
J
Justene • couple • us
1
2026-07-13 • via Nuitee
S
Swara • extended_group • us
8
2026-07-09 • via Nuitee
S
Stuart • solo_traveller • us
10
2026-07-05 • via Nuitee
A
Ariel • solo_traveller • us
10
2026-07-03 • via Nuitee
A
Alan • solo_traveller • ca
9
2026-07-01 • via Nuitee
D
Donna • couple • us
5
Very clean nice place,good location but unsatisfied charged $30 more for parking without telling us
Pros:

Beautiful hotal and very clean

Cons:

They charged us $30 more dollars for parking they said. But when we first came in they said it was just for hold money on our card then next morning I asked them about the charge and it coming off thwy said no it is for parking. That was never said once to me before or Show anywhere. Also the parking lot was very small and shared with apartments. It is a very nice clean hotal and location good. I just wish we would have been told about the chargers before hand and full price. I am disappointed in that.

2026-06-24 • via Nuitee
J
J • solo_traveller • us
10
2026-06-23 • via Nuitee
K
Khadija • solo_traveller • us
9
2026-06-23 • via Nuitee
A
Allison • solo_traveller • us
10
2026-06-22 • via Nuitee
J
Janea • solo_traveller • us
10
2026-06-21 • via Nuitee
J
Jay • solo_traveller • us
6
It was ok, but overpriced for the product provided.
Pros:

Nice layout. Clean and new.

Cons:

General value of the product. Amenities will nickel and dime you, and an archaic incidental fee of 45$ per day is pointless when a credit card is on file.

2026-06-21 • via Nuitee
A
Alfredda • solo_traveller • us
10
Pros:

Everything was perfect. I couldn't find any complaints. Comfy pillows 😴

2026-06-15 • via Nuitee
Y
Yair • couple • il
7
Cons:

WiFi is given for free only to Hilton Honors members, unlike other Hilton hotels, so you must register as a member to get WiFi.

2026-06-11 • via Nuitee
J
Jade • couple • us
10
2026-05-31 • via Nuitee
T
Tori • couple • us
10
It was great!
Pros:

Very close to everything super clean and cool pool

2026-05-24 • via Nuitee
P
Paul • family_with_children • us
10
Great
Pros:

Everything

Cons:

Little expensive and paying for parking

2026-05-21 • via Nuitee
S
Sean • family_with_children • us
9
Pros:

Your staff the room was clean and the location was perfect.

2026-05-18 • via Nuitee
K
Krista • solo_traveller • us
8
Pros:

Room was spacious and clean. Good location.

Cons:

One lady at front desk was very rude.

2026-05-18 • via Nuitee