Hilton Garden Inn Nashville West End Avenue

Hotels
Hilton Garden Inn
9 (328 reviews)
100 Murphy CT , Nashville , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Great location
Cons:
Parking challenges
High costs for amenities
Inconsistent housekeeping

Categories

Cleanliness
8.33
The room and bed seemed clean enough, but there were issues with the bathroom cleanliness in one review.
Service
9.8
The front desk staff and other employees were frequently praised for their friendliness and helpfulness.
Location
9.34
Great location noted in various reviews, very convenient to everything needed.
Room Quality
9.29
Rooms were commonly reported to be clean, comfortable, and well-maintained.
Amenities
8.82
Amenities like the rooftop pool and restaurant were positively highlighted.
Value for Money
8.28
Some complaints about price relative to amenities/costs (e.g., parking and water bottles).
Food and Beverage
8.83
Dining services received positive remarks, but some found prices to be high.
Overall Experience
9.3
Overall, guests had a very enjoyable experience, planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:59

Property Description

Luxurious Amenities

The Hilton Garden Inn Nashville West End Avenue offers a range of luxurious amenities, including a seasonal outdoor swimming pool, fitness centre, and a shared lounge and terrace. Guests can relax and unwind in style during their stay.

Dining Experience

Indulge in a delightful dining experience at the hotel's restaurant. Enjoy delicious meals in a cozy atmosphere without having to leave the comfort of the hotel.

Convenient Location

Located just 1.7 km from The Parthenon and 2 km from Vanderbilt University, the hotel provides easy access to popular attractions. With Nashville International Airport only 15 km away, travel convenience is guaranteed.

Book your stay at Hilton Garden Inn Nashville West End Avenue for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Nov 13, 2025 until Wed, Apr 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

9
Based on 328 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
S
Sandra couple us
10
Pros:

The front desk staff were very friendly and helpful and also the waitress in main dining room at breakfast she was so nice. Love it here will be back in 3 weeks the rooms are very clean and beds comfy

Cons:

Loved everything cant think of anything i didnt like

2026-01-05 via Nuitee
N
Nasim couple us
3
Pros:

Nothing special.

Cons:

They did not even provide a complimentary water bottle in the room. In fact, the bottle clearly stated that it was free only for members, while other guests were charged $3. For a stay that cost $700 for two nights, it was disappointing and embarrassing that even a basic bottle of water was not complimentary.

In addition, despite being charged for daily service, the room was not cleaned every day and housekeeping was provided only every other day.

2026-01-05 via Nuitee
S
Sandra family_with_children us
10
Pros:

Excellent location to everything needed breakfsst was really good and the staff was excellent very friendly

Cons:

Liked everything couldnt find anything wrong

2025-12-09 via Nuitee
K
Karen family_with_children us
7
2025-11-29 via Nuitee
T
Timothy couple us
8
2025-11-24 via Nuitee
S
Shelia family_with_children us
10
2025-10-23 via Nuitee
P
Paden
10
Pros:

Good

2025-10-09 via Nuitee
J
Jairotorres24 family_with_children us
9
2025-10-09 via Nuitee
Z
Zachary couple us
9
Pros:

Restaurant in the Hotel, and the rooftop swimming pool.

Cons:

We liked everything!

2025-10-01 via Nuitee
K
Kailey partner
10
Pros:

The staff were extremely pleasant to interact with. Our room was clean when we arrived & we had zero issues. Parking is $30, which is not fantastic, but we knew that when we booked!

2025-09-26 via Nuitee
B
Bobby partner
10
Pros:

The op operations manager was absolutely magnificent. Can’t wait to come back to stay at the hotel again.

2025-09-25 via Nuitee
T
Trent
10
Pros:

Everyone was nice and helpful, great location, super clean!

2025-09-25 via Nuitee
L
Linda K
8
Pros:

The room and bed seemed clean enough, but the bathroom smelled of urine and there were urine stains on the base of the toilet. The smell permeated the room.

2025-09-22 via Nuitee
J
John
10
Pros:

Clean room, nice staff, convenient location

2025-09-22 via Nuitee
C
Cory family_with_children us
8
2025-09-16 via Nuitee
N
Nick partner
4
Pros:

Rude staff, expensive parking, and not enough food options around the hotel to come back.

2025-09-15 via Nuitee
J
Jamie partner
8
Pros:

The hotel and room were very clean. Close to interstate and so many great restaurant options. We could hear the interstate noise at night and parking when you first arrive is a little challenging. Once you are checked in and get the card to enter parking garage, it's smooth from there. We would still stay there again because of the price.

2025-09-09 via Nuitee
H
Harry couple us
8
Very nice facility that is overpriced.
Pros:

Very nice room that was very comfortable and clean. Very convenient to interstate.

Cons:

$30 for parking and $3 for a small bottle of water in the room is unreasonable given the price for the room. The staff was not well trained to check us in and out, particularly after having checked in on the app before arriving.

2025-09-09 via Nuitee
S
Sharon couple il
8
2025-09-06 via Nuitee
J
John
10
Pros:

Great property. Very convenient to everything in the West End.

2025-09-06 via Nuitee