Hilton Garden Inn Nashville West End Avenue

Hotels
•
Hilton Garden Inn
9 (328 reviews)
100 Murphy CT , Nashville , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Great location
Cons:
Parking challenges
High costs for amenities
Inconsistent housekeeping

Categories

Cleanliness
8.33
The room and bed seemed clean enough, but there were issues with the bathroom cleanliness in one review.
Service
9.8
The front desk staff and other employees were frequently praised for their friendliness and helpfulness.
Location
9.34
Great location noted in various reviews, very convenient to everything needed.
Room Quality
9.29
Rooms were commonly reported to be clean, comfortable, and well-maintained.
Amenities
8.82
Amenities like the rooftop pool and restaurant were positively highlighted.
Value for Money
8.28
Some complaints about price relative to amenities/costs (e.g., parking and water bottles).
Food and Beverage
8.83
Dining services received positive remarks, but some found prices to be high.
Overall Experience
9.3
Overall, guests had a very enjoyable experience, planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:59

Property Description

Luxurious Amenities

The Hilton Garden Inn Nashville West End Avenue offers a range of luxurious amenities, including a seasonal outdoor swimming pool, fitness centre, and a shared lounge and terrace. Guests can relax and unwind in style during their stay.

Dining Experience

Indulge in a delightful dining experience at the hotel's restaurant. Enjoy delicious meals in a cozy atmosphere without having to leave the comfort of the hotel.

Convenient Location

Located just 1.7 km from The Parthenon and 2 km from Vanderbilt University, the hotel provides easy access to popular attractions. With Nashville International Airport only 15 km away, travel convenience is guaranteed.

Book your stay at Hilton Garden Inn Nashville West End Avenue for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Nov 13, 2025 until Wed, Apr 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

9
Based on 328 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
K
KOUME • couple • jp
9
2026-04-13 • via Nuitee
A
Andrea • family_with_children • us
10
Great stay
Pros:

The staff were really welcoming. The rooms were clean. And the breakfast was wonderful. The food at the restaurant for a quick dinner was delicious. Parking was easy. Loved the view from our room

Cons:

Nothing..everything was great.

2026-04-06 • via Nuitee
F
Frances • solo_traveller • us
7
2026-04-05 • via Nuitee
R
Richard • couple • us
8
good for one nighters
Pros:

over rated and not well presented

Cons:

advertised a restaurant but it was very limited

2026-04-04 • via Nuitee
J
Jimel • solo_traveller • us
10
2026-03-30 • via Nuitee
D
Dawn • family_with_children • us
10
2026-03-26 • via Nuitee
K
kristen • couple • us
9
2026-03-22 • via Nuitee
J
John • extended_group • us
10
Comfortable
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 • via Nuitee
N
Nasim • couple • us
3
Pros:

Nothing special.

Cons:

They did not even provide a complimentary water bottle in the room. In fact, the bottle clearly stated that it was free only for members, while other guests were charged $3. For a stay that cost $700 for two nights, it was disappointing and embarrassing that even a basic bottle of water was not complimentary.

In addition, despite being charged for daily service, the room was not cleaned every day and housekeeping was provided only every other day.

2026-01-05 • via Nuitee
S
Sandra • couple • us
10
Pros:

The front desk staff were very friendly and helpful and also the waitress in main dining room at breakfast she was so nice. Love it here will be back in 3 weeks the rooms are very clean and beds comfy

Cons:

Loved everything cant think of anything i didnt like

2026-01-05 • via Nuitee
S
Sandra • family_with_children • us
10
Pros:

Excellent location to everything needed breakfsst was really good and the staff was excellent very friendly

Cons:

Liked everything couldnt find anything wrong

2025-12-09 • via Nuitee
K
Karen • family_with_children • us
7
2025-11-29 • via Nuitee
T
Timothy • couple • us
8
2025-11-24 • via Nuitee
S
Shelia • family_with_children • us
10
2025-10-23 • via Nuitee
J
Jairotorres24 • family_with_children • us
9
2025-10-09 • via Nuitee
P
Paden
10
Pros:

Good

2025-10-09 • via Nuitee
Z
Zachary • couple • us
9
Pros:

Restaurant in the Hotel, and the rooftop swimming pool.

Cons:

We liked everything!

2025-10-01 • via Nuitee
K
Kailey • partner
10
Pros:

The staff were extremely pleasant to interact with. Our room was clean when we arrived & we had zero issues. Parking is $30, which is not fantastic, but we knew that when we booked!

2025-09-26 • via Nuitee
T
Trent
10
Pros:

Everyone was nice and helpful, great location, super clean!

2025-09-25 • via Nuitee
B
Bobby • partner
10
Pros:

The op operations manager was absolutely magnificent. Can’t wait to come back to stay at the hotel again.

2025-09-25 • via Nuitee