Dexon Roma Hotel

Hotels
7.5 (1162 reviews)
Sheraton Road , Hurghada , EG

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location near shops, restaurants and sea
Multiple staff praised for helpfulness and hospitality (e.g., Mr. Emad, Mr. Anosi, Mr. Ansi)
Fast check-in and helpful front office
Some guests report clean/neat rooms and good housekeeping
Evening entertainment and family-friendly events mentioned
Good value noted by several reviewers
Cons:
Multiple reports of dirty rooms, hair and dirt in showers, unusable towels/sheets
Food and buffet described as poor, repetitive and often cold
Maintenance issues: broken elevator, noisy/broken AC controls, weak Wi‑Fi/TV
Housekeeping soliciting money and unprofessional behaviour reported
Crowded beach and limited beach spaces
At least one report of dishonest reception behaviour (attempted extra charges)

Categories

Cleanliness
4
Multiple reviews report extremely dirty rooms, hair and dirt in showers, unusable towels/sheets and requests for money from housekeeping; several guests explicitly complained about room cleanliness.
Service
9.5
Mixed reports but predominantly positive: several guests praise reception staff (Mr. Emad, Mr. Anosi, Mr. Ansi, others) as helpful and hospitable, though one review calls out a receptionist (Mr. Mostafa) as treating guests poorly.
Location
10
Consistently praised: very good downtown location near shops, restaurants and close to the sea; multiple guests note the excellent location and proximity to attractions.
Room Quality
7
Mixed: some guests say rooms are excellent and well maintained, while others report broken fixtures, poor shower water flow and maintenance issues—overall an average to slightly above-average room experience.
Amenities
6.5
Several complaints about non-functioning or worn amenities (elevator, noisy/broken AC controls, weak Wi‑Fi/TV, crowded beach access); some facilities (beach access, evening entertainment) are noted positively by other guests.
Value for Money
10
Several guests explicitly mention good value, fast check-in and helpful front office; despite at least one complaint about attempted extra charges, many reviews state the hotel offers good value for the price.
Food and Beverage
4
Multiple negative comments: food described as not clean, buffet poor and repetitive, cold meals and generally unsatisfactory dining experience reported in several reviews.
Overall Experience
9
Overall mixed impressions but many guests praise staff, location and are willing to return; negative points around cleanliness and food lower some stays, yet positive service and location dominate the overall sentiment for a majority of reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 04:56

Property Description

Beachfront Location and Outdoor Pool:
Located in Hurghada, Dexon Roma Hotel offers a 3-star beachfront accommodation with an inviting outdoor swimming pool, perfect for relaxing under the sun.

Diverse Dining and Entertainment Options:
Indulge in delicious meals at the hotel's restaurant and unwind with a refreshing drink at the bar. Enjoy evening entertainment during your stay for a memorable experience.

Convenient Amenities and Services:
Relax in well-equipped rooms featuring modern amenities like a flat-screen TV and a private bathroom. Take advantage of the 24-hour front desk staff fluent in Arabic and English for any assistance needed.

Ready to experience a beachfront getaway with great amenities? Book your stay at Dexon Roma Hotel now!

Important information:

Soft All Inclusive = Non Alcoholic drinksPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sat, Apr 26, 2025 until Thu, Dec 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 1162 reviews
Cleanliness: 4
Service: 9.5
Location: 10
Room Quality: 7
Amenities: 6.5
Value for Money: 10
Food and Beverage: 4
Overall Experience: 9
B
Barbara • family_with_children • hu
6
Ár-érték arányban elfogadható
Pros:

Városközponthoz közel, személyzet nagyon kedves volt

Cons:

Bàr a szálloda csúszdás, de a csúszdák soha sem működtek.
Étteremben műanyag poharakat használnak, nem találtuk változatosnak a kíbnálatot. Minden nap ugyanazok az ételek voltak.

2026-10-28 • via Nuitee
A
amir • extended_group • eg
8
nice place for a 3 star exceeded the stars ratings
Pros:

breakfast was good can be better
dinner was very good

Cons:

the entertainment room was charged to play table tennis and pool
the swimming pool is a disaster

2026-10-26 • via Nuitee
J
Jinsonp • couple • es
10
2026-10-19 • via Nuitee
S
Sameh • couple • eg
2
Pros:

الغرفة كانت مريحة

Cons:

حمام السباحة غير نظيف بالمرة الطعام ليس بالمستوى المطلوب لا يوجد ما يسمي بالسناكس الشاطئ صخري وحاد جدا لا يوجد شماسي كافية علي البحر المشروبات سيئة جدا

2026-10-16 • via Nuitee
L
Lucas • solo_traveller • fr
10
Pros:

Tout le personnel l'endroit la plage privé tout été parfait

Cons:

Rien à dire

2026-10-16 • via Nuitee
M
MAI • extended_group • eg
7
Pros:

The staff was very good especially at the reception the food was good

Cons:

It needs more maintenance in the rooms & at the swimming pool

2026-10-12 • via Nuitee
M
Mustafa • solo_traveller • tr
5
Pros:

_

Cons:

Resepsiyon görevlisi ceza evi gardiyanı gibi,neden geldiniz gibi tavır ve davranışları vardı.otel ücretini ödediğim halde artı 5 dolar kahvaltı parası aldı.7 günlük tatilimde 4 gün internet yoktu.sorun çözmede çok umursamazlar.

2026-10-12 • via Nuitee
M
Maxim • couple • ru
8
2026-10-07 • via Nuitee
G
Gehad • solo_traveller • eg
10
Pros:

الاسطف جميل وبشوش ومتعاون
وشكرا جدا❤️

2026-09-14 • via Nuitee
W
Wajed samuaal • solo_traveller • se
1
2026-09-14 • via Nuitee
G
ganady • solo_traveller • eg
8
2026-09-13 • via Nuitee
G
Gergana • solo_traveller • de
1
Πολυ χάλια
Pros:

Η τοποθεσία ηταν καλή, πολυ κοντα απο κέντρο και Μαρινα. Εαν ειχες all inklusive μπορείς να πάρεις οτι ποτο ήθελες απο το μπαρ σε αλκοόλ και οχι μόνο αναψυκτικά.

Cons:

Η παραλία είναι βρώμικη και μικρή και παρα πολλούς ανθρώπους οπότε νιώθεις αηδια να μπεις μεσα στην θάλασσα, οι ξαπλώστρες παρα πολυ παλιες και βρώμικες το ιδιο και οι πετσέτες, παρα πολύ παλιές και γδαρμένες που σιχαίνοσουν να τις ακουμπήσεις. Δεν ειχα καθολου ζεστο νερο και καθε μέρα έπρεπε να περιμενω 3 ωρες για να μου το φτιάξουν για να κάνω μπάνιο. Ο πορτιέρης που με πηγε στο δωμάτιο δεν έφευγε απο το δωμάτιο μου μεχρι να του δωσω λεφτα , ενοχλητικό. Το δωμάτιο ειχε σκονη, στο καλαθάκι του μπάνιο βρηκα ενα μαυρο εσώρουχο από προηγούμενο πελάτη, το φαγητό ηταν παντα το ίδιο βαρετό κατοπουλο ή ψαρι. Η πισινα πολύ μικρή με νεροτσουλήθρα για τα παιδιά που εννοείται πηδάνε πανω σου οταν εισαι στην πισίνα, δεν έχει αρκετές ξαπλώστρες και η πισινα και η παραλία κλείνουν στις 17:30. Δεν πηγα ουτε μια φορά στην πισίνα γιατί ηταν γεμάτη απο παιδιά που φωναζαν ολη μερα και δεν ειχες χωρο να κάτσεις. Υπήρχαν μονο δυο ασανσέρ οποτε περίμενες πολυ ωρα . Η διασκέδαση ηταν απλως ενας dj που εβαζε τραγούδια επιλογής. Επίσης το μπάνιο μυριζε ουρα.Το ξενοδοχείο εχει μονο Ρώσους και Αιγύπτιους πελάτες .

2026-09-11 • via Nuitee
E
Eng • solo_traveller • eg
5
Pros:

Stuff andview of room

Cons:

Food was not bad but I hope to be more tasty
next time

2026-09-11 • via Nuitee
A
Ahmed • couple • eg
9
2026-09-11 • via Nuitee
A
ahmed • solo_traveller • eg
7
تقييم للفندق
Pros:

طاقم الفندق ودودين

Cons:

انواع الاكل تحتاج لتغيير نسبي

2026-09-09 • via Nuitee
هبة الله • solo_traveller • eg
9
2026-09-08 • via Nuitee
M
Mena • solo_traveller • eg
9
2026-09-08 • via Nuitee
S
Salma • couple • kw
9
2026-08-29 • via Nuitee
M
Mohamed • solo_traveller • eg
3
2026-08-28 • via Nuitee
V
Vanessa • family_with_children • es
10
2026-08-20 • via Nuitee