grätzlhotel Serviten

La televisione non funzionava. Non mi è piaciuta la struttura e la disposizione del bagno.

- The room/facilities are worn and need repair or replacement. The vinyl flooring was worn/stained (though presumably clean) and was popping up in the hallway, outside the shower. The bedside lamp was broken upon our arrival. The shower door is not properly sealed so water leaks out into the hall. The back patio had broken limbs and leaves all over it. There was a chunk of Sheetrock missing from the hallway wall.
- The layout could be better. The separate shower and toilet facilities were great but the placement in the hallway between the sink area and the kitchen, not so much. You basically have to step out of the shower into the hallway stark naked to get the towel. Fortunately I was traveling with my husband but it’s not a great arrangement if
- I specifically booked the space because there was a small kitchenette. A kettle, Nepresso machine, mini fridge, stovetop, and small sink were included along with dishes and cooking equipment. A toaster and microwave were not included and much missed. I initially thought this was simply a European thing at first, but our next hotel (Budapest), provided a toaster and a microwave in addition to a mini fridge, kettle, etc.
- The property managers are very hands off. They claim to have a 24-hour concierge but it’s actually a chatbot. If you want to talk to a person, you have to call their office (which closes at 3pm), email, or message them though when I tried to message them, I was sent to Facebook Messenger with no recipient or prompt. I’ve stayed at other hotels that are like this and they actually have real people chatting 24-hours a day via text, so I know it’s possible to have a better means of contact. We stayed for four nights so it would have been nice to have housekeeping once. It wasn’t clear how to book this—presumably through their non-existent messaging function.

I really don’t like mould in the shower. It is really easy to get rid of and a sign that cleaning is sub-standard. The floor needed some attention (linoleum bubbling up). The room is a converted street-facing shop.which is a bit odd and can be noisy with pedestrians at night and the tram passing by sounds like a plane taking off!

Der Tisch war etwas zu klein, um daran vernünftig zu essen.

Wie schon jemand im Mai kritisiert hat, war es auch bei uns noch immer noch nicht ordentlich geputzt, in den Ecken Spinnweben, Staub auf Lampen und Türgriffen und Boden, ausgebrannte Lichter, Terrasse nicht benutzbar weil verschmutzt
Dusche braucht intensive Reinigung, Wasserhahn muss befestigt werden …
Irreführend ist die Bezeichnung Hotel, es ist kein Hotel

Etwas herunter gewohnt, leider auch nicht ganz sauber bei Eintreffen.

Very comfy and great cozy vibes . The previous reviews are exaggerating small flaws . The kaptain room 901 is the great with a lovely backyard.

Bett war ein bisschen hart und die Toilette mit Milchglasscheibe direkt neben dem Bett muss man schön mögen…