Hotel Voilá Getsemaní

Hotels
COL - HuespediaHotels
9.2 (11 reviews)
Cl. 30 #9, Centro Histórico, Cartagena, Bolivar, 1300001 , Cartagena , CO

Pets allowed

Facilities

Free breakfast
Free WiFi
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
Television in common areas
Free breakfast
Porter/bellhop
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 18:58

Property Description

Outdoor Pool and Complimentary Breakfast: Enjoy our outdoor pool and start your day with a complimentary continental breakfast served daily.

Concierge Services and Complimentary Wi-Fi: Benefit from our concierge services and stay connected with complimentary wireless internet access.

Prime Location in Cartagena: Located in Cartagena Walled City, our hotel is within walking distance of Cartagena de Indias Convention Center and Clock Tower. Book now to explore these attractions conveniently.

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • General

    Guest accommodation is sealed after cleaning

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

9.2
Based on 11 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
A
Augusto
10
Boa localização com preço adequado
Pros:

Excelente localização para um hotel boutique. Quartos muito confortáveis apesar de haver ficado no último andar e não contar com elevador. Café da manhã poderia ter mais opções.
Pessoal do hotel é extremamente gentil e ajuda muito com as informações necessárias para seus passeios

2025-03-17 via Nuitee
T
Tamika Toy
8
Pros:

Good esthetics inside, clean and friendly staff.

2025-03-14 via Nuitee
M
Martina
10
Pros:

El hotel es un lugar encantador. La ubicación es muy buena, permitiéndote disfrutar de la vibrante atmósfera de la ciudad. El personal es muy atento y amable, lo que hizo de nuestra estadía una experiencia muy grata. ¡Altamente recomendado para quienes buscan comodidad y encanto en el corazón de Cartagena!

2025-02-25 via Nuitee
V
Verified traveler
8
Muito bom!!
Pros:

Tudo muito bom! Sugestão colocar um frigobar nos quartos.

2025-02-23 via Nuitee
C
Coumba
10
Exceptionnel
Pros:

Le séjour a été excellent. J’ai séjourné au Voilà Getsemani lors de mon séjour à Carthagene et j’ai trouvé le lieu fabuleux et dépaysant dès lors que nous poussons la porte de l’établissement. Le personnel était incroyable, serviable et attentionné.

2025-02-13 via Nuitee
N
Nicole
10
Location and staff were Great!
Pros:

Great location, ceilings pretty high. Took awhile for the AC to get cool. I do understand it is Colombia and the tropical climate does make it a little longer for the relief.

2025-02-03 via Nuitee
R
Rubie family
10
Pros:

Such a great location , ambience, and breakfast. Loved that it was not in the wall city, but you’re so close that you could walk(5 min) . Very clean. Gudi and staff were amazing . Definitely will be booking again.

2025-01-15 via Nuitee
A
Alex partner
10
Pros:

Staff was helpful and attentive the whole time we were there.

2024-05-29 via Nuitee
A
Alexis
8
Enjoyed my stay
Pros:

This hotel is beautiful and in an excellent location. The staff is helpful, and the breakfast is truly delicious. My room was exactly as pictured and very attractively decorated. I enjoyed my stay there.

Issues include common features of travel I think to this area, and maybe certain structures in really warm climates. The windows do not have glass, which is unsettling if you are not used to it. There was a shutter that could allow anything in. The room can get very stuffy, if it is not aired out between guests. I think staff shut the shutter on the window, and turn off the air com, so with the older architecture, it can be musty, which takes a day or so to air out. I experienced this as well in a boutique hotel in Mexico City.

The area is VERY LOUD. They do provide earplugs, but I just got used to it, and got very good sleep there. My bed was super comfortable. I could also hear a lot of noise starting at about 8 am, but I am not sure if it was guest noise or workers. It didn't really bother me, but if you are a light sleeper, I would avoid this hotel.

The room was very clean, but could have used some spot cleaning of the walls. There was also a cobweb in my shower. Nothing major, but it could be ramped up.

There are intended holes in the walls of some of the rooms (for ventilation I am sure), and the glass or plastic put in place to cover them was broken in some rooms. I actually moved to another room, because this seemed unsafe to me. They should cover these with bars.

2024-03-08 via Nuitee
T
Tom
8
Pros:

Not bad location or price, but unless you’re out in the clubs until 2am, you will have trouble sleeping with the club across the street blasting super loud music

2023-12-09 via Nuitee
M
MICHAEL partner
8
Pros:

This hotel has the potential to be excellent. There were some small issues. Lighting in the room is a bit dark. One of the lights was out and it took a couple days to change the light bulbs. The other was there was a big line in the middle of the television. Good thing we were there not to watch television. Not having elevators after a long day of walking around the city can be draining as well as lugging your luggage.

2023-02-22 via Nuitee