Urban Inn

Hotels
Independent
9 (99 reviews)
Mentlgasse 4, Innsbruck, Tirol, 6020 , Innsbruck , AT

Pets allowed

Facilities

Comprehensive recycling policy
Offsite parking discounted rates available
Hardwood flooring in public areas
Free WiFi
Luggage storage
Street parking
Wheelchair accessible
Shopping on site
Bicycle rentals nearby
Mountain biking nearby
See all facilities

Review Highlights

Pros:
Great location
Easy check-in process
Cons:
Cleanliness issues
Online check-in struggles

Categories

Cleanliness
8
Issues mentioned regarding dirty towels and hair left in the room.
Service
9.5
Check-in was easy, but online check-in caused some inconvenience.
Location
10
Great location close to the historic center and other amenities.
Room Quality
8.5
Generally good, but some mentioned furniture softness and a need for additional pillows.
Amenities
9
Kitchen availability and free coffee mentioned positively.
Value for Money
8.5
Good overall but adjusted due to mentions of lack of views.
Food and Beverage
9
Facilities were mentioned positively but no specific food feedback was provided.
Overall Experience
9.5
Overall, a great stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:56

Property Description

Experience the charm of Urban Inn, a stylish ski aparthotel nestled in the heart of Innsbruck, where every detail is designed for your comfort.

Home Away From Home
Relax in one of our 10 uniquely decorated guest rooms, each featuring fully equipped kitchens with refrigerators and stovetops. Enjoy the cozy atmosphere, making it perfect for short stays or extended vacations.

Unmatched Connectivity
Stay seamlessly connected with complimentary wireless internet access available throughout the property. Our virtual front desk ensures that assistance is always at your fingertips, enhancing your stay from check-in to check-out.

Convenient Amenities
Grab a quick snack from our on-site grocery store or store your bikes securely while you explore the vibrant local attractions, including the iconic Golden Roof and the magical Innsbruck Old Town Christmas Market, both just a short stroll away.

Book your stay at Urban Inn today and experience the perfect blend of comfort and convenience!

Important information:

Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and bike storage.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Covid

    Free onsite COVID-19 testing (Antigen/Rapid) is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 99 reviews
Cleanliness: 8
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
M
MAURO
10
Pros:

Camera ok, pulita, ampia finestra, bella ma che guarda in un cortile. Ottima posizione, punto di partenza per le principali comodità ( centro, stazione, fermata flixbus etc.)

2025-10-08 via Nuitee
D
Deirdre
10
Pros:

Urban Inn is an absolutely funky little gem in an old, refurbished building that I discovered by chance. The communication from management was excellent & self check-in process was easy. We were lucky to arrive at lunchtime to find our room ready for us earlier than the standard check-in time. The studio is spacious & comfortable with cute vintage furnishings. The beds are comfortable & everything was scrupulously clean.
The kitchenette is small but useful & well equipped.
The bathroom is compact but cute & the shower is bigger than most that we've had in Europe.
Lots of homely touches. Love that sustainability is considered.
Note there is no elevator, but the staff helped us up the spiral staircase with our luggage.
We would stay there again in a heartbeat.

2025-09-30 via Nuitee
T
Tânia Cristina Schneider
10
Pros:

Ótimo local para se hospedar em Innsbruck. Fica a uma curta caminhada até o centro histórico, com varias lojas e comércio ao redor do apartamento. Check-in facil, com instruções enviadas por email. Limpeza adequada e bom quarto!

2025-09-21 via Nuitee
R
ROCIO
6
Pros:

La habitación es correcta y estaba limpia. El edificio está muy cerquita del centro y en un barrio muy chulo. La pena fueron las vistas, daban a un patio interior y a sus cubos de basura.

2025-09-03 via Nuitee
V
Virginia partner
10
Pros:

A great place to stay in Innsbruck. Spacious (for a studio apartment), lots of windows and light. Had everything we needed. Would definitely stay there again.

2025-09-02 via Nuitee
J
Joshua family
10
Pros:

A1

2025-09-01 via Nuitee
G
Gemma
10
1 night in Innsbruck
Pros:

Great stay at the Urban Inn, room was perfect for family of 4. We stayed just 1 night but was perfect base for our time in Innsbruck. Walking distance to main centre. We parked outside on the street for free on the Sunday as was free parking. Just had to make sure I added paid parking for 90 mins from Monday at 9am. That’s all we needed as then left to drive to Swarovski museum. Only thing for me that could be improved is extra pillows. Luckily we have been on a road trip so I had my own in the car. All in all, great spot for a comfortable stay.

2025-09-01 via Nuitee
M
Monika family
8
Pros:

Die Matratze war zu weich. Es lagen noch Haare und die schmutzigen Handtücher der vorherigen Gäste herum.

2025-08-20 via Nuitee
A
Andrew
4
Pros:

Online check in was a chore and left us standing outside with our luggage for 40 minutes listening to a loud silent disco that was going on outside our room!

2025-08-08 via Nuitee
N
Nadia
8
Cute sted til få overnatninger
Pros:

Fint sted, tæt på banegården og hyggelig lille plads med caféer foran. Nemt at gå ind til bymidte. God plads på værelset. Dog lugt af kloak på badeværelset.

2025-07-27 via Nuitee
E
Emil
10
Pros:

Great rooms and location! Would stay again!

2025-07-22 via Nuitee
J
Jonas
10
Innsbruck - del av semester
Pros:

Trevligt hotel, välrenommerat i gammalt, charmigt hus. Vi hade 2rum då vi var 2 familjer. När vi öppnade emellan rummen så blir kommer röken från uteserveringen upp i rummen, men branddörr emellan gick att stänga så det löste sig ändå. Tyst hotell med bra gångavstånd till centrum

2025-07-22 via Nuitee
V
Verified traveler
10
Pros:

Bra läge för en vistelse i Innsbruck. Nära till allt. Bra med kök, trevligt med gratis kaffe.

2025-07-17 via Nuitee
A
Alex family
10
Pros:

Great location! Great room.

2025-07-11 via Nuitee
B
Brad partner
10
Pros:

Was a wonderful stay, comfortable bed, high ceilings, great shower... CLEAN! Perfect for any couple staying a few days or longer.

2025-07-04 via Nuitee
V
Verified traveler
8
Comfy, with some caveats
Pros:

Check in was easy, the room was quiet and cute, and the bed was very comfy. I tried to reach out to them during my stay, and my emails went unanswered, so if you need something during your stay, it may be harder. Also, the property didn't have an elevator, and my partner hurt his back carrying luggage down the stairs, so just be aware when you book it that there is no elevator. Also, the hallway outside our unit smelled very strongly of smoke. I was concerned our room would smell and it had been listed as non-smoking, but the room smelled fine. But note the hallway really smelled of smoke.

2025-07-02 via Nuitee
J
JUAN partner
10
Pros:

This was a unique hotel with in walking distance to old town and a huge plus.. they have A/C..

2025-06-30 via Nuitee
J
Johannes
8
New renovated - Modern and practical
Pros:

Clean and fresh. Had missed contact lenses in cleaning otherwise good. So nice with ac when its over 30 celcius. Walk outside and follow that street and you are in oldtown on 10 min. Central station is also close

2025-06-24 via Nuitee
S
Sandra partner
8
Pros:

Me gustó su cercanía a los puntos turísticos

2025-06-14 via Nuitee
J
Jenny
8
Pros:

Bra läge i stan, men dock långt till parkering. Inget att rekommendera om man är handikappad då det var fullt med trappor och trösklar. Men väldigt mysigt hus och fräscha rum/lägenheter. Lite märkligt bara med olika rum för toalett och dusch. Ingen personal på plats men allt var välordnat och förberett.

2025-06-11 via Nuitee