White Hills Resort

Hotels
•
Sunrise
9 (66 reviews)
Qesm Sharm Ash Sheikh, Sharm El Sheikh, South Sinai Governorate, 46619 , Sharm El Sheikh , EG
20-69-3605380

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Facilities

Fitness facilities
ATM/banking
Conference space
Free breakfast
Safe-deposit box at front desk
Full-service spa
Pool umbrellas
Billiards or pool table
Tours/ticket assistance
Free reception
See all facilities

Review Highlights

Pros:
Exceptional, named staff (Nourhan, Walid, Alaa) praised repeatedly
Pools and children’s pool; pleasant beach area for many guests
Luxurious posh club rooms — great for honeymoon stays
Tasty food and attentive restaurant staff
All-inclusive resort with good service and activities
Cons:
Inconsistent cleanliness / housekeeping issues reported
Perceived as overpriced / poor value for money by several guests
Occasional rude or unprofessional reception staff reported
Construction noise and limited evening entertainment
Beach not a true sandy beach; security/outdoor concerns
Instances of extra charges reported by guests

Categories

Cleanliness
8
Mixed signals in reviews: several guests praised very clean rooms and tranquility, while others explicitly reported poor cleanliness and issues with housekeeping.
Service
10
Overwhelmingly positive service comments, many praising staff by name (Nourhan, Walid, Alaa) for attentive, helpful care; a few isolated reports of unprofessional or rude reception staff do appear but are outweighed by the strong praise.
Location
8.5
Location has positives (beach and beach area praised) but several guests noted the beach is not a true sandy beach and external security/outdoor issues were mentioned, reducing the score slightly.
Room Quality
10
Multiple guests reported excellent, luxurious rooms (posh club rooms), describing them as lovely, clean and ideal for honeymoon stays.
Amenities
8.5
Good amenities overall (pools including a children’s pool, all-inclusive services); some specific shortcomings noted such as poor pedicure service, limited evening entertainment, and ongoing construction noise impacting availability.
Value for Money
7.5
Several guests explicitly stated the resort felt overpriced or 'not worth the price'; a minority mention good deals, but overall perceived value is notably lower.
Food and Beverage
9.5
Majority of comments praise tasty food and restaurant staff; however there are prominent complaints about repetitive or poor-quality offerings from some guests, so sentiment is positive but not perfect.
Overall Experience
10
Many glowing, memorable experiences (honeymooners, repeated recommendations, staff making stays special) dominate the reviews despite a number of negative points; overall guest sentiment is highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:40

Property Description

Luxurious Spa Retreat

Recreational Paradise
Indulge in 7 outdoor swimming pools, a sauna, and a fitness center.

All-Inclusive Experience
Savor international cuisine at Boscage or enjoy a drink at the beach bar with complimentary buffet breakfast.

Immerse yourself in relaxation at White Hills Resort in Sharm El Sheikh, just steps away from Shark's Bay and SOHO Square. Book now for a premium beachfront escape.

Important information:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 18

  • Covid

    Guests must provide proof of COVID-19 vaccination

See all policies

Location

Guest Reviews

9
Based on 66 reviews
Cleanliness: 8
Service: 10
Location: 8.5
Room Quality: 10
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 9.5
Overall Experience: 10
N
NAIROOZ • family_with_children
6
Pros:

Pool is fine; they have a children's pool also. The staff are polite, but the cleanliness is poor. The pedicure isn't the best, but the food is good.

2025-10-03 • via Nuitee
M
Mohammed Firas • family
8
Pros:

Ich bin um halb fünf Uhr morgens im Hotel angekommen. Obwohl der Check-in eigentlich erst ab 14:00 Uhr war, hat sich die Rezeption sehr bemüht, mir trotzdem ein Zimmer zu geben, obwohl das Hotel voll war. (Vielen Dank, Herr Alaa)

Der Zimmerservice war ausgezeichnet, und das Personal hat regelmäßig nachgefragt, ob wir noch etwas benötigen, sogar zusätzliche Dinge. (Vielen Dank, Herr Walid)

Das Hotel war tatsächlich neu und die Dienstleistungen waren hervorragend.
Natürlich weiterempfehlen

2025-09-25 • via Nuitee
V
Verified traveler
10
It was a perfect honeymoon vacation
Pros:

We came here for our honeymoon. We booked a posh club room. The entire team, especially Nourhan, took excellent care of us. They made us feel very special. This is a hotel I'd love to come back to.

2025-09-07 • via Nuitee
A
abdelrahman abdelaziz elsayed • partner
10
Pros:

شكرا

2025-09-04 • via Nuitee
M
marco
10
Pros:

Semplicemente perfetta !!! Non c’è nulla che non vada bene !!!

2025-08-24 • via Nuitee
K
Kian
10
Pros:

Underbart

2025-08-20 • via Nuitee
S
Sara
2
Pros:

I will never book here again due to several issues that negatively impacted my vacation. However, the biggest disappointment was the unprofessional and rude behavior of the reception staff. They clearly lacked knowledge and didn't seem to know what they were doing. I wouldn't recommend this place.

2025-08-15 • via Nuitee
H
Hassan
10
Pros:

Very good deal

2025-08-09 • via Nuitee
L
loai
10
Pros:

For overall it was excellent also the food is tasty the service or it was ready we have everything to do when you ask anything unless they have a question that Rome was very very cleanest the hotel is very luxury and also I think one of the best in the charm and on the older one

2025-08-09 • via Nuitee
P
Pedro • partner
2
Pros:

I got an extra charge

2025-07-31 • via Nuitee
J
jwan • partner
6
Pros:

The food and the people at the restaurants are great but the security outside and the housekeeping is the worst

2025-07-06 • via Nuitee
A
ABDULLAH ÖMER
10
Unutulmaz bir balayı tatiliydi
Pros:

Hello, I would like to thank the whole hotel team and especially Mrs. Nourhan, they hosted us in a wonderful way and were there for all our needs immediately. We enjoyed the cleanliness, tranquility and fun activities of the hotel, the food and presentations were great. The Posh club experience was a unique experience, thank you again to Mrs. Nourhan for making this experience unique

2025-06-15 • via Nuitee
A
Amanda • partner
10
Pros:

Amazing staff, so helpful and attentive. Music at the beach and pool got a little too much by the end but fine if you like a party lol. Lovely room and dining options, beach area is perfect, but the staff are what really make the whole experience amazing.

2025-05-24 • via Nuitee
L
Latifat Adeola
10
Pros:

Amazing resort with all inclusive service. Best resort I’ve been to so far! I’ll definitely call again! Their staffs were the best in the world!

2025-05-24 • via Nuitee
G
Gerta
4
Pros:

Disappointing Experience – Not Worth the Price

This resort is significantly overpriced compared to others that offer similar or better services for less than half the cost. The staff were not particularly helpful or accommodating when issues arose, which made the stay even more frustrating.

The beach is not a true sandy beach, so if you're not a strong swimmer, you're basically stuck using the crowded pools full of children. On top of that, ongoing construction made the area noisy and certain facilities were unavailable, which was never mentioned beforehand.

The only entertainment on evenings was some music (same songs every day) with some girls dancing. Very poor so we ended up going to bed after dinner because nothing to do around.

The food was a major letdown — repetitive and of very poor quality. It felt like the same uninspired options were served every single day.

Overall, I left feeling confused about the high price tag. It certainly didn’t reflect the value or experience. I would NOT return and cannot recommend this resort.

2025-05-12 • via Nuitee
A
Alessandro • partner
10
Pros:

Posto meraviglioso per regalarsi momenti di relax in un’ambiente top

2025-05-11 • via Nuitee
E
Emefa • partner
10
Pros:

Excellent customer service. The staff is well trained and mannered.

2025-05-04 • via Nuitee
I
Ibrhimg
10
No.1 for me
Pros:

I've stayed at many luxury hotels around the world, but White Hills truly stands out. Honestly, it’s even better than Rixos Sharm – and that says a lot.

The service? Just wow.
From the moment we arrived until check-out, everything was perfect.
Huge shoutout to the amazing front desk team – Hamza, Gamal, and Mohamed – for their warm welcome and outstanding care.

In the dining area, Ahmad, Shadi, and Fadi were beyond professional – always smiling, attentive, and making sure we had everything we needed.

And by the pool, Mohamed and Mahmoud kept the vibe alive – super friendly and always around to help with a smile.

This place is not just a hotel – it's an experience. Can’t wait to come back!

2025-04-12 • via Nuitee
B
Blanche
10
Pros:

Fijn en mooi hotel

2025-04-08 • via Nuitee
S
silvio • family_with_children
8
Pros:

La struttura è veramente curata, pulita e i servizi veramente completi. Il cibo è variabile e molto buono. Personale molto attenti e disponibile

2025-03-20 • via Nuitee