Victoria Mews Hotel

Hotels
8.2 (168 reviews)
Nakivubo Mews Road Mews Link Road , Kampala , ug

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Spacious rooms
Cons:
Noise from street
Issues with cleanliness
Safety concerns for solo travelers

Categories

Cleanliness
7.45
Room cleanliness was mentioned positively, but some rooms reported issues with maintenance and overall neatness.
Service
8.95
Staff received consistent praise for being friendly and helpful, contributing positively to the overall experience.
Location
7.95
The hotel is located in a vibrant area, appealing to those who enjoy city life, although it can be noisy.
Room Quality
7.95
Rooms are generally spacious with amenities, but some guests noted issues with noise and maintenance.
Amenities
7.95
Amenities were satisfactory, including breakfast options, but some guests desired improvements in the aesthetics.
Value for Money
8.45
Good value for what was offered, especially the breakfast and room size, but some pricing discrepancies were noted.
Food and Beverage
8.95
Breakfast options were frequently highlighted as fresh and enjoyable, adding to the overall guest satisfaction.
Overall Experience
7.95
General sentiment indicated a positive experience, although some guests expressed concerns regarding safety and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 08:34

Property Description

Luxurious Accommodation
Victoria Mews Hotel in Kampala offers a blend of comfort and convenience, with a range of amenities to enhance your stay. Each room features modern furnishings, a private bathroom, and cozy seating area, ensuring a relaxing retreat after a day of exploring the city.

Gastronomic Delights
Indulge your taste buds at our on-site restaurant, offering a diverse menu of African, French, and Italian cuisine. With options for vegetarians, halal, and vegans, there's something to satisfy every palate. Enjoy a culinary journey without leaving the hotel premises.

Convenience at Your Fingertips
Benefit from a 24-hour front desk, concierge service, and tour desk to assist with all your travel needs. Free WiFi, airport transfers, and room service add to the seamless experience. Explore nearby attractions like Fort Lugard Museum and Gaddafi National Mosque with ease.

Experience luxury and convenience at Victoria Mews Hotel - book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

8.2
Based on 168 reviews
Cleanliness: 7.45
Service: 8.95
Location: 7.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 7.95
M
Mark Shelnack solo_traveller gb
8
2026-05-22 via Nuitee
C
Clare Evangeline Glover solo_traveller us
7
Clare G USA
Pros:

The staff were wonderful and friendly,
Especially my friend Jane in housekeeping, also Geoffrey in dinning room.
The hot water shower is great also the A/c, nice white fluffy bath towels.
The manager gave me dinner for free one of the nights, which I appreciated very much.
The bed was comfortable and big room.

Cons:

The wifi was croppy, kept going on and off, the power too.
Don't like the location, too many people on the street.
Things kinda slow with room service.

2026-05-20 via Nuitee
C
Clare Evangeline Glover solo_traveller us
7
Clare G USA
Pros:

Love the staff, they spoke good English,and always willing to help.
Good hot water shower, and strong cold A/c.

Cons:

The power kept going on and off.
Wifi is croppy.
Food is not so good and they are slow.

2026-05-18 via Nuitee
J
James solo_traveller ie
8
Pros:

The Location was great for what i wanted

2026-05-17 via Nuitee
W
Wesely extended_group au
5
My time in the hotel was good, Steff was very nice everything was great but the facilitie , toilet and bathroom was dirt
Pros:

Location is good

Cons:

Toilet seat is loose, too dirty

2026-05-09 via Nuitee
E
Evandro solo_traveller br
8
Cons:

Internet connection is bad

2026-04-28 via Nuitee
J
Janvier Manirakiza couple bi
7
2026-04-02 via Nuitee
J
Jojojong solo_traveller tw
7
尚可
Pros:

Good location

Cons:

Noise

2026-03-22 via Nuitee
K
Kristoffer Folke couple dk
10
2026-03-21 via Nuitee
E
Erna Ingeborg solo_traveller nl
8
Perfect place if you want to be in the centre of Kampala.
Pros:

If you want to be in the centre of Kampala this is the place to be! Rooms are comfortable and the staff is very friendly and helpful. The hotel has its own restaurant which is very handy.

Cons:

Except a piece of soap no toiletries were provided

2026-03-15 via Nuitee
N
Nils Filip Alexander solo_traveller fi
6
Pros:

The breakfast was good.

Cons:

A noisy location that's hard to access by vehicle. The traffic is heavily congested in the area. Rooms were decent sized but a lot of noise from the street made it hard to sleep. Several power cuts occured during our stay and there was no hot water. Mosquito nets would be a good addition to the rooms, because there were mosquitos even in the top floor rooms.

2026-03-09 via Nuitee
P
Peppi&Jaska couple fi
8
2026-03-04 via Nuitee
P
PieterLandmeter couple nl
10
Pros:

Friendly staff, good breakfast , grote kamer, fitness

Cons:

Locatie in het oude centrum. Niet onveilig wel heel druk, moeilijk te bereiken met uber

2026-02-25 via Nuitee
A
Amran BATENGA couple tz
6
2026-01-26 via Nuitee
S
Serhii couple ua
7
2026-01-25 via Nuitee
H
Henry couple gb
9
I enjoyed my stay at this hotel
Pros:

Staff friendliness, cleanliness and spacious room

Cons:

Located in the busy city centre. Difficult to access during peak times

2026-01-19 via Nuitee
A
ANGELIQUE couple fr
9
Bon hôtel au cœur du vieux Kampala
Pros:

Si vous voulez être immergé dans la trépidante vie des ougandais, vous devez choisir cet hôtel dans l'hyper-centre du vieux Kampala. Si vous préférez être au calme avec les touristes et les expatriés, allez sur les collines de kololo ou nakasero. Nous avons passé 2 nuits ici et nous en garderons un bon souvenir. Le personnel est très accueillant, le parking est sécurisé bien qu'il faille se frayer un passage au milieu du marché pour y arriver. Les chambres sont propres et spacieuses avec ascenseur. Salle de bain avec un bon débit d'eau, eau chaude. Bon petit déjeuner, très bon café. Vous êtes en plein centre, idéal pour se baigner dans l'ambiance à pied, bien sûr, c'est assez bruyant. Une bonne expérience 😁

2025-12-15 via Nuitee
M
Marcin solo_traveller pl
9
2025-12-12 via Nuitee
J
Jan Erik solo_traveller se
10
A place to enjoy yourself.
Pros:

I was very pleased with the breakfast. Always fresh and tasty. The area is perfect for those who want to experience the city pulse of Kampala.

Cons:

Honestly, I have a hard time finding anything negative to write.

2025-12-11 via Nuitee
D
Dorji solo_traveller ss
10
2025-12-10 via Nuitee