The Elser Hotel Miami - An All-Suite Hotel

Hotels
9.2 (6793 reviews)
398 Northeast 5th Street , Miami , us

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Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Cons:
Busy street noise
Issues with front desk responsiveness

Categories

Cleanliness
8.3
Cleanliness mentioned as good, with some minor issues due to busy environment.
Service
9.8
Overall service praised, particularly for staff members like Nicole and Russell.
Location
9.3
Location highlighted as convenient and central.
Room Quality
9.3
Rooms described as clean and well-equipped.
Amenities
9.3
Amenities such as the pool and gym were well received.
Value for Money
8.8
Good perceived value considering the quality of service and facilities.
Food and Beverage
9.3
Food quality praised with room service being highlighted.
Overall Experience
9.5
Overall experience deemed exceptional with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 14:58

Property Description

Luxurious Amenities and Services

The Elser Hotel Miami offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, and terrace. Guests can also enjoy the convenience of private parking, free WiFi, and a 24-hour front desk with concierge service.

Elegant and Comfortable Rooms

Each guest room at The Elser Hotel Miami is designed for comfort and style, featuring air conditioning, a flat-screen TV, safety deposit box, and a private bathroom with free toiletries. Certain rooms even boast city views and balconies, providing a touch of elegance to your stay.

Diverse Dining Options

Indulge in a culinary experience at the hotel's restaurant, offering a variety of American, Italian, and Mediterranean cuisine. Vegetarian, dairy-free, and halal options are also available upon request, catering to every guest's palate.

Experience luxury, comfort, and exceptional service at The Elser Hotel Miami. Book now for an unforgettable stay in Miami.

Important information:

Please note the resort fee includes: Highspeed Wi-Fi Access in rooms, suites, and all common areas; Fitness/Yoga Classes ; Local and 1-800 Phone Calls; 24- Hour Concierge Services; Two In-Room Refillable PATH Water Bottles; Two Complimentary drinks per reservation.

There is a 25 daily fee for making the sofa bed in the rooms that the sofa bed has been used.

Please note there is an incidental pre-authorization of USD 200.00 per night due at check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 6793 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.5
N
Natalie Shmerling • family_with_children • il
7
Pros:

The room was very comfortable, great location, perfect view!

Cons:

We had to ask 5 different people before they came to make the 5th bed! The room wasn't ready when we got the keys, and knowbody came to clean it on the 2 nights we were there.

2026-04-04 • via Nuitee
S
Simon • couple • lc
10
2026-04-04 • via Nuitee
J
Jacek • family_with_children • pl
10
Pros:

Wszystko super

2026-04-04 • via Nuitee
T
Terry • family_with_children • ca
10
2026-04-04 • via Nuitee
L
Lewis • couple • gb
10
Beautiful Apartment
Pros:

Gorgeous Apartment, Very clean. Amazing wrap around balcony with great views. We loved that each room had a en-suite. Lift system is excellent. Handy Luggage storage for day of departure. Very friendly staff

Cons:

Na

2026-04-04 • via Nuitee
S
Sophie • couple • us
8
2026-04-04 • via Nuitee
N
neta • family_with_children • il
10
Pros:

חדר מדהים יש בו הכל וכל המסביב והנוף מושלם

2026-04-03 • via Nuitee
J
Jacqueline • couple • us
10
Our stay was exceptional. The staff were very friendly.
Cons:

Nothing. Everything was great.

2026-04-03 • via Nuitee
H
hector • family_with_children • co
10
2026-04-03 • via Nuitee
I
Ilker • family_with_children • tr
9
2026-04-02 • via Nuitee
J
Julian • extended_group • ch
10
2026-04-02 • via Nuitee
T
Tal • family_with_children • il
3
Never again
Pros:

Sorry but nothing

Cons:

Location , it was absolutely dirty, not good value for money

2026-04-01 • via Nuitee
L
Lykarockz • family_with_children • us
10
Love it!
Pros:

I love the bed and the view. It was gorgeous 😍
The bed was extremely comfortable. I haven't slept that peacefully in a while! Also, I love how the walk in closet was spacious and that the window is floor to ceiling sliding door.

Cons:

I didnt like the water selection but I love the fact that they have free purified water.

2026-04-01 • via Nuitee
M
Miguel • extended_group • py
9
Cons:

El baño, la bacha no tenía un buen drenaje. Le falta mantenimiento.

2026-03-31 • via Nuitee
G
Gabriela • couple • br
2
Cons:

Staffs were rude

2026-03-31 • via Nuitee
J
J.R. • couple • us
3
2026-03-31 • via Nuitee
H
Heather • family_with_children • us
10
2026-03-30 • via Nuitee
R
Robert • extended_group • us
10
The employees were incredibly nice
2026-03-30 • via Nuitee
G
Getrud • family_with_children • ee
10
2026-03-30 • via Nuitee
E
Ezgi • couple • tr
10
Keyifli
Pros:

Otelin konumu cok iyi. Odalar çok konforlu ve temiz. Bir daha gidersem yine aynı oteli tercih ederim. Amerikadaki otellere kıyasla çok başarılı.

Cons:

Nothing

2026-03-30 • via Nuitee