The Elser Hotel Miami - An All-Suite Hotel

Hotels
9.2 (7068 reviews)
398 Northeast 5th Street , Miami , us

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Cons:
Busy street noise
Issues with front desk responsiveness

Categories

Cleanliness
8.3
Cleanliness mentioned as good, with some minor issues due to busy environment.
Service
9.8
Overall service praised, particularly for staff members like Nicole and Russell.
Location
9.3
Location highlighted as convenient and central.
Room Quality
9.3
Rooms described as clean and well-equipped.
Amenities
9.3
Amenities such as the pool and gym were well received.
Value for Money
8.8
Good perceived value considering the quality of service and facilities.
Food and Beverage
9.3
Food quality praised with room service being highlighted.
Overall Experience
9.5
Overall experience deemed exceptional with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 14:58

Property Description

Luxurious Amenities and Services

The Elser Hotel Miami offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, and terrace. Guests can also enjoy the convenience of private parking, free WiFi, and a 24-hour front desk with concierge service.

Elegant and Comfortable Rooms

Each guest room at The Elser Hotel Miami is designed for comfort and style, featuring air conditioning, a flat-screen TV, safety deposit box, and a private bathroom with free toiletries. Certain rooms even boast city views and balconies, providing a touch of elegance to your stay.

Diverse Dining Options

Indulge in a culinary experience at the hotel's restaurant, offering a variety of American, Italian, and Mediterranean cuisine. Vegetarian, dairy-free, and halal options are also available upon request, catering to every guest's palate.

Experience luxury, comfort, and exceptional service at The Elser Hotel Miami. Book now for an unforgettable stay in Miami.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 7068 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.5
W
wonderhouse solo_traveller kr
10
2026-05-16 via Nuitee
J
Jose María extended_group es
10
2026-05-16 via Nuitee
E
Elizabeth solo_traveller us
10
2026-05-16 via Nuitee
D
Delicia solo_traveller us
8
2026-05-15 via Nuitee
B
Brett extended_group us
10
I would stay again at Elser.
Pros:

We arrived early and was able to check in early for additional fee. The staff was nice and friendly, facilities modern and clean.

Cons:

The bed was comfortable but a little noisy.

2026-05-15 via Nuitee
D
Dwayne family_with_children bm
10
Pros:

Everything

2026-05-15 via Nuitee
M
Maria solo_traveller us
9
Luxurious 3 nights. Took lots of photo from floor 47.
Pros:

The location, the balcony and the view.

Cons:

We are old folks and the high technology was overwhelming. If there is a glitch on the system, you cannot enter or leave the room. Using downstairs from floor 47 was not an option.
No buttons on the elevator, the room key has to be check in a PC screen that tells you which elevator to use.
Even to go to the pool, you have to punch where you are going. Annoying.

2026-05-15 via Nuitee
Z
Zitao couple us
9
2026-05-15 via Nuitee
L
Lakeshia couple us
9
2026-05-15 via Nuitee
M
Mitchell solo_traveller us
10
2026-05-14 via Nuitee
K
Karla couple us
9
2026-05-13 via Nuitee
N
Nellyana family_with_children us
10
Pros:

Everything

2026-05-13 via Nuitee
L
LOIC extended_group fr
8
Très agréable et spacieux
Cons:

Manque de serviettes de toilettes au cours du séjour
Pas de renouvellement de produits de toilette
Service de nettoyage pas tout les jours (1 jours sur 2)
Dans une des salles d’eau l’aération faisait beaucoup de bruit.

2026-05-13 via Nuitee
B
Braulio extended_group pe
10
Bonita
Pros:

Ubicación y amenidades

Cons:

El balcón estuvo muy sucio y el desorden en el counter

2026-05-13 via Nuitee
T
Tiffany solo_traveller us
8
Great view
Pros:

The location, the food from room service and our view

Cons:

The elevators. You have to go to a kiosk around the corner from the elevators, tap your key card, punch the floor your going to then look where the arrows that shows you which side left or right and what elevator number will open. Its too much why cant you just push button like most elevators.

2026-05-12 via Nuitee
T
Trinny16 couple gb
10
Wonderful Find in Downtown Miami
Pros:

This was a really nice hotel. Very modern and exceeded our expectations. Really close to Pier 5 which has everything. Will definitely stay there again if I went back to Miami. The location was just the best!

Cons:

Nothing. Apartment was really modern with lots of space and a great view.

2026-05-12 via Nuitee
L
Lisa family_with_children us
10
2026-05-12 via Nuitee
B
Barbara couple us
10
Good.
Pros:

Very great property!

Cons:

They charged me for snacks from the mini bar in the room that i did not consume.

2026-05-11 via Nuitee
Y
Yeahman75 solo_traveller us
4
Use caution for bogus charges at this property
Pros:

Close to cruise port, great view ,comfortable beds and clean.

Cons:

Front desk staff at check in was not friendly at all , Also , Just received an invoice for " mini bar food" that we absolutely never touched any items in the room. Apparently they attempt to add charges to your stay and hope you don't catch on.

2026-05-11 via Nuitee
S
San couple us
6
2026-05-11 via Nuitee