Four Points by Sheraton Suwon

Hotels
Four Points by Sheraton
8.9 (189 reviews)
27, Hyowon-ro 307 beon-gil, Paldal-gu , Suwon , kr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Kind staff
Comfortable rooms
Value for money
Cons:
Food hygiene issues
Limited parking
Breakfast service needs improvement

Categories

Cleanliness
8.54
Some reviews mentioned cleanliness positively, but there was a significant complaint regarding food hygiene.
Service
9.51
Service is frequently described as kind, accommodating, and helpful throughout the stay.
Location
9.55
Location has been described positively due to its proximity to public transport and cafes.
Room Quality
9
Rooms were reported as comfortable and well-maintained.
Amenities
9.03
Amenities such as the pool and jacuzzi received positive mentions.
Value for Money
8.99
Overall perceived as good value for the services and quality provided.
Food and Beverage
7.54
Breakfast received mixed reviews; there were significant complaints about the food hygiene.
Overall Experience
9.01
Overall experience was generally positive, despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:55

Property Description

Luxurious Accommodation
Experience comfort and style at Four Points by Sheraton Suwon, located just 4.5 km from the historic Hwaseong Fortress. Our 4-star hotel offers well-appointed rooms with modern amenities including a flat-screen TV, plush bedding, and complimentary toiletries.

Convenient Facilities
Enjoy the convenience of our fitness centre, free private parking, on-site restaurant, and bar during your stay. Need assistance? Our 24-hour front desk, business centre, and concierge service are here to cater to all your needs, ensuring a seamless experience.

Nearby Attractions
Explore popular attractions such as Garden 5 and Munjeong-dong Rodeo Street, located within a short distance from the hotel. For travelers, Gimpo International Airport is just 50 km away. Book your stay at Four Points by Sheraton Suwon for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for KRW 55,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 189 reviews
Cleanliness: 8.54
Service: 9.51
Location: 9.55
Room Quality: 9
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 7.54
Overall Experience: 9.01
L
linda couple gb
8
Comfortable and plenty restaurants within walking distance. The hotel let us have a complementary swim session as we wou
Pros:

Room was very comfortable and it had a table and chairs

Cons:

The swimming pool was at extra cost but this is not mentioned in the information on booking.com unlike the breakfast which was made clear it was extra

2026-05-08 via Nuitee
M
Matthew solo_traveller us
10
Clean property. Staff was amazing. Couldn’t sleep well due to loud air conditioning, sounded like an engine. Found hair
Pros:

The staff were excellent. The property was clean. They were very helpful and cared about the issues I had.

Cons:

Loud air conditioning. Kept me and my girlfriend awake majority of our stay at night. It was loud and sounded like an engine. It kept turning on and off regardless of it being on auto mode or not. I also paid for a breakfast buffet only to find hair in my food.

2026-05-06 via Nuitee
J
jongsang family_with_children kr
10
Pros:

조식 메뉴 중에서 아이스림 종류에 아이 만족도가 좋았습니다.

Cons:

호텔 건너편 공사 중으로 다소 소음 발생

2026-05-03 via Nuitee
family_with_children gb
10
Pros:

사원이 친절했음

2026-04-28 via Nuitee
L
Lena couple il
4
Okay
Pros:

The room was good overall. The breakfast had variety

Cons:

The conditioner made a lot of noise. It was hard to sleep.
At breakfast, the staff was always trying to seat us far from the food. The food went cold while carrying the plate there and it was heavy too.
The food went called very quickly. When I asked a staff member to heat it up, he did seem to understand me and repeated the same 1000 of times! And even after that, he brought a new dish which I didn't like instead of heating mine.

2026-04-21 via Nuitee
R
Rosanna Micaela family_with_children it
8
Cons:

Colazione

2026-04-21 via Nuitee
M
mimie_boboy family_with_children kr
8
Pros:

Clean

Cons:

swimming pool not available

2026-04-11 via Nuitee
종화 family_with_children kr
9
2026-04-06 via Nuitee
B
Bizon family_with_children gb
8
Pros:

Near my office clean and rooms are good

2026-04-01 via Nuitee
C
Charlotte couple kr
8
2026-03-27 via Nuitee
정하 extended_group kr
9
2026-03-27 via Nuitee
C
Cagri extended_group ch
10
2026-02-26 via Nuitee
A
Andreas couple ch
8
Great Hotel in Suwon
Pros:

Rooms. Fitness Breakfast Staff

Cons:

all good

2026-02-23 via Nuitee
S
Suzanne couple us
10
2026-02-22 via Nuitee
M
Meery couple kr
8
2026-01-30 via Nuitee
J
JeongHee family_with_children se
9
Pros:

직원분들이 친절했어요

Cons:

침대가드에 먼지가 많이 묻어있었습니다

2026-01-23 via Nuitee
佑璁 couple tw
9
Pros:

有飲水機和微波爐和咖啡機和遊戲間和健身房

Cons:

7天都不給我換浴袍
馬桶有異味

2026-01-21 via Nuitee
M
Mami solo_traveller jp
10
Pros:

紅葉の美しい公園が目の前にあり、散歩した。近くに飲食店も、人気のオリヤン,ARTBOXもあり便利。

2026-01-21 via Nuitee
S
sang chan couple kr
9
Pros:

좋습니다

Cons:

없습니다. 니

2026-01-19 via Nuitee
E
Emma family_with_children nz
10
Fantastic location would recommend to others. Staff were super helpful
Pros:

Location was fantastic, loved the pool and the bar and the games room for the kids!

Cons:

Change up the breakfast options each day

2026-01-19 via Nuitee