Facilities

Free breakfast
Health or beauty spa nearby
Free WiFi
24-hour front desk
Garden
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great food
Friendly staff
Nice amenities
Beautiful view
Cons:
Sewage smells in bathrooms
Water shortages experienced

Categories

Cleanliness
8.03
Let down by sewage smells in the bathrooms.
Service
10
Staff are friendly and helpful, excellent service throughout.
Location
9.5
Very well located, great views from rooftop.
Room Quality
8.54
Rooms are clean, convenient, and comfortable.
Amenities
9.49
Great pool and rooftop bar, many facilities.
Value for Money
9.02
Good quality stay for its price point.
Food and Beverage
9.48
Delicious food, excellent breakfast options.
Overall Experience
9.53
Overall a wonderful stay with great service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:45

Property Description

Rejuvenate and Indulge

Unwind at the fitness center or admire the garden view. Benefit from free Wi-Fi, concierge assistance, and a common area TV. Delight in dining at the restaurant or the cafe and savor drinks at the bar/lounge. Start your day right with a daily complimentary continental breakfast.

Convenience and Comfort

Experience 94 air-conditioned, well-equipped rooms with minibars. Enjoy entertainment on 32-inch LED TVs and stay connected with complimentary Wi-Fi. Refresh in stylish bathrooms with complimentary toiletries. Appreciate amenities like safes, desks, and daily housekeeping.

Prime Location

Located centrally in Vientiane, explore nearby attractions like Chao Fa Ngum Statue and Lao National History Museum within a short drive. Embrace comfort and luxury at Eastin Hotel Vientiane today.

Important information:

  • Pool access available from 6:00 AM to 8:00 PM.
  • No pets and no service animals are allowed at this property.
  • A car is required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.2
Based on 123 reviews
Cleanliness: 8.03
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 9.49
Value for Money: 9.02
Food and Beverage: 9.48
Overall Experience: 9.53
P
pathoummarathp Couples Singapore
8
Anniversary Dinner
Pros:

Ordered Steak, cooked just nice comes with delicious mash potatoes. Food serves all together at the time waited only 10-15mins. Live music is great, most are English songs. Very chill I enjoyed my dinner here.

2026-01-03 via Tripadvisor
S
sukanyak2026 Family
10
Great hotel and great service
Pros:

The hotel is really great with pool, rooftop bar and great food.
Staff are friendly and helpful. Its wonderful to stay here

2026-01-02 via Tripadvisor
D
D7739BH_ Couples
10
Nut
Pros:

Good food good song good vibe I like it
Lovely place to enjoy nightlife in vientian
I recommend this beautiful place with your couple

2026-01-02 via Tripadvisor
J
jhintanat Friends getaway
10
Eastin hotel
Pros:

Good view and good atmosphere, All the staff provided excellent service. The rooms are clean, convenient, and comfortable.

2026-01-01 via Tripadvisor
9
984jordanv Couples
10
High service good price
Pros:

Create experience wn when we had to wait a bite longer they compensated with an upgrade. We really recommend this place which is brand new

2025-12-14 via Tripadvisor
M
mariavY5803AC Couples
10
Very nice hotel
Pros:

We had a good time! Friendly staff! We even got a nice upgrade to a suite. Made us very happy
New hotel with a nice view over the river. As well as the pool

2025-12-14 via Tripadvisor
S
stephenhW2341VY Couples Ho Chi Minh City
6
Let down by sewage smells.
Pros:

Nice spot. Great views and magical sunset from the rooftop bar. Rooms (we had river view suites) are spacious but let down by sewage smells in the bathrooms. We changed suites because after 2 nights the smell in the first was too much to bear. The second room was a little, but not much better.

2025-11-30 via Tripadvisor
7
756haydnh NONE
8
Haydn H
Pros:

Very well located, excellent service and facilities, nice rooms (especially if you get a river view) and food. A special shout out to the driver who picked me up from the airport, who had to wait 2 hours for everyone to get through immigration.

2025-11-24 via Tripadvisor
9
920ethanb Business
8
Good place to stay for a couple days.
Pros:

Good food and very professional staff. Hotel was clean and had a great view. We had rice with chicken larb which was well made. Location was also convenient for international flights.

2025-11-24 via Tripadvisor
C
cmq4lxq333 NONE
10
good room,service
Pros:

good room, good service, good condition, good room, good service, good condition, good room, good service, good condition,

2025-11-20 via Tripadvisor
1
191ronf Friends getaway Baarlo, Limburg Province
10
Amazing and Elegant
Pros:

What a pleasant stay in the Eastin Vientiane to finish our Laos trip of 1 month. From the moment you enter the hotel, you feel welcome! My suite on the 7th floor overlooking the Mekong was amazing. What a view! Mr. Wang checked me in smoothly and correctly. The hotel app is very convenient for hotel transfers to two locations in the city to choose from. Breakfast was amazing. A special" shout out" for ythe staff members: Mr. Wang, Miss Phone and Miss Phoud, Miss Toukta and all the other ones who's name unfortunately i do not remember but all of them delivered excellent service. The kindest staff you can have in a hotel. I can recommend this hotel, which has a beautiful roof-top bar, a swimming pool gym to everyone! By the way, the food is Amazing! I will definitely return! Khobchai everyone!

2025-11-15 via Tripadvisor
B
BillionHairE Couples
10
Happy guest great experience at this hotel
Pros:

The hotel staff are very attractive and great service mind best hotel in Laos for me the breakfast are great alot of variety the staff gave good advice regarding the town site seeing would definitely revist again

2025-11-08 via Tripadvisor
A
Ambassador605109 Solo travel
6
Decent hotel in Vientiane, but beware of water shortages.
Pros:

The water went out on the second night. I couldn’t take a shower in the evening or the morning, and couldn’t use the toilet. The staff were of no help at all. They just kept repeating the same thing: ‘It’s fine now, it’ll be back within the next half hour,’ but that wasn’t true, it didn’t come back. It took nearly 12 hours to have water back.

2025-11-07 via Tripadvisor
J
jaykayham Solo travel
8
Outstanding hotel, close to the airport
Pros:

Excellent, clean and modern hotel! Outstanding staff. The Thai EASTIN GROUP is one of the best in Asia, so this property!
The restaurant 360°@ Eleven offering great food with the best views on Vientiane and the Mekong River. The hotel does offer essy shuttle transport from/to the hotel, unfortunately compared with local Taxis, totally overpriced.
The River View rooms offer fantastic Mekong River views and sunset, but are very noisy due to road traffic. Better to book City View rooms on higher floor, which are much quieter.
Biggest problem, the hotel does offer ONLY 4(!!!) sunbeds at the pool, which are always occupied. People fighting for to get one of these. Such a shame!

2025-11-06 via Tripadvisor
I
I258LIjoseb Solo travel
10
Comfortable stay in Vientianne
Pros:

Modern affordable hotel. Five minutes from airport. Friendly staff, good food, live band at open air rooftop. Lives up to Eastin brand.

2025-11-01 via Tripadvisor
4
467tj Couples
10
Excellent hotel
Pros:

The staff are friendly, room and hotel clean. Location is close to all tourist sites. Free shuttle car in hotel, used this gold service. Would recommend if staying in Vivienne.

2025-10-14 via Tripadvisor
T
touv283 Family
8
Clean and comftable
Pros:

Clean and quiet room. Great food and breakfast. Close to many restraint and awesome view of the mekong river. Also provide transportation and makes convenient.

2025-09-29 via Tripadvisor
W
WHWhite Solo travel Portsmouth, Hampshire, England
10
Excellent!
Pros:

I took a room with a balcony overlooking the Mekong. Its well worth paying extra for for one of these. Watching the sun set over one of the great rivers of the world is a splendid way to end one's day.
Room was large and very clean, and had a seating area. There was a room safe large enough for a lap top. The staff here are professional and efficient, and the hotel provided complimentary transportation to and from Wattay Airport. Food was excellent in the restaurant. Nothing to find fault with really.
The hotel is several km from the city centre. There is a complementary shuttle each hour, but that does not run until 10am. But any bus running along the main road will go to the Central Bus Station. I just waited by the stop on the main road, just round the corner from the hotel, & flagged down the first bus I saw. Even though bus services in Vientiane are not as frequent as in most SE Asian capitals, I only waited 15-20 mins for my ride. Coming back, use Bus 44 hourly from the Cent Bus Stn, but explain to the driver where you want to get off, otherwise you'll end up at the airport!

2025-09-25 via Tripadvisor
S
s0unitas Business
10
Very good
Pros:

I love their coffee break set, the view, the environment surrounding this hotel. I lllike chicken steak.................

2025-09-20 via Tripadvisor
C
C2276HKfrankm Friends getaway Fort Stockton, Texas
10
Amazing
Pros:

Awesome place to stay. I’ve never experienced a more proficient and pleasant staff. Everyone here is so friendly and welcoming.
The room was comfortable and quiet, the bedding gave me the most comfortable sleep.

The roof top bar along with the gym & pool are above amazing.

Anytime I’m in Laos I know where I will be staying

2025-09-07 via Tripadvisor