Indigo Heights Hotel & Suites

Hotels
7.8 (3457 reviews)
3-C3 Noor Jahan Road Gulberg-3 , Lahore , pk

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food and Beverage
Cons:
Cleanliness issues
Slow response from staff
Unexpected charges
Room issues

Categories

Cleanliness
6.8
Issues were mentioned regarding room cleanliness and dust.
Service
8.3
Service received positive remarks, though some highlighted slow responsiveness.
Location
8.8
Location received multiple positive comments, deemed amazing by guests.
Room Quality
7.3
Overall satisfactory, but concerns about air conditioning and bedroom issues were noted.
Amenities
7.8
Facilities were appreciated but some items like the hair dryer were not functional.
Value for Money
7.3
Some complaints regarding unexpected charges impacted perceived value.
Food and Beverage
8.3
Breakfast was noted positively, contributing to a good dining experience.
Overall Experience
7.8
While many enjoyed their stay, there were significant issues reported by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:38

Property Description

Luxurious Accommodation with Top-notch Amenities

Indulge in a lavish stay at Indigo Heights Hotel & Suites, located in Lahore just 30 km from Wagah Border. The 4-star hotel offers a range of amenities including an outdoor swimming pool, fitness centre, and a shared lounge.

Elegant Rooms with Modern Facilities

Experience comfort in air-conditioned rooms equipped with free WiFi, flat-screen TV, and a safety deposit box. Some rooms even feature a kitchen with a minibar for added convenience.

Delicious Dining Options and Relaxing Hot Tub

Start your day with a delightful breakfast spread and enjoy buffet, continental, and American options. Unwind in the hot tub after a day of exploring the city.

Book now to experience luxury and convenience at Indigo Heights Hotel & Suites.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for PKR 1,000 per person per night when using an existing bed.
    Children up to and including 10 years old stay for free when using an available extra bed.
    People 11 years old and over stay for PKR 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3457 reviews
Cleanliness: 6.8
Service: 8.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 8.3
Overall Experience: 7.8
A
Adnan • family_with_children • pk
8
2026-07-04 • via Nuitee
K
Kashif • couple • pk
9
2026-07-04 • via Nuitee
I
Imran • couple • gb
10
Pros:

Junaid

2026-07-03 • via Nuitee
I
Imran • couple • gb
10
Pros:

Junaid

2026-07-03 • via Nuitee
H
Hassan • couple • pk
9
2026-07-02 • via Nuitee
H
Haseeb • couple • ae
10
Pros:

Junaid

2026-07-02 • via Nuitee
S
Suleman • solo_traveller • pk
8
2026-07-02 • via Nuitee
Q
Qamar • solo_traveller • dk
10
Pros:

Special thanks 🙏🏻 Security, Room Cleaning. Breakfast, Airport transport & other services from everyone staff.
Special thanks 🙏🏻 for also cleaning staff Ali Haider & his supervisor Nasir.

2026-07-02 • via Nuitee
J
Jaffar • couple • pk
1
Cons:

I am extremely disappointed with my stay at Indigo Hotel. This was one of the worst hotel experiences I have had.
This was not our first stay, and unfortunately, every single visit has been disappointing. Every time, we have faced one issue or another, and the service has never met even basic expectations.
Before our arrival, your staff repeatedly called us asking what time we would be checking in. However, when we arrived at around 1:30 AM, we were told that our room was still not ready, and we had to wait 30 to 40 minutes. If the room was not prepared, there was no reason to keep calling us about our arrival time.
When we finally entered the room at around 2:00 AM, the air conditioner was not working, and the room was extremely hot. We had to call the staff in the middle of the night to repair it.
On top of that, the room was missing basic amenities. There were no slippers and no towels, and we had to call housekeeping multiple times just to receive items that should have already been in the room.
The staff was not welcoming or professional, and the overall service was very poor. A guest should never have to spend the first hour of their stay chasing housekeeping, waiting for a room, and requesting basic necessities.
Unfortunately, we could not enjoy our stay and had to check out early at 5:30 AM.
This hotel has disappointed us on multiple occasions, and this experience has convinced us that we will not be staying here again. I sincerely hope the management improves its housekeeping, room readiness, maintenance, and customer service because the current standard is far below what guests expect.

2026-07-01 • via Nuitee
W
Waqar Kha • solo_traveller • us
5
2026-07-01 • via Nuitee
M
Mudassar • solo_traveller • pk
10
2026-07-01 • via Nuitee
K
Khokhar • solo_traveller • dk
3
2026-07-01 • via Nuitee
J
Jaffar • couple • pk
1
Disappointed everytime
Cons:

I am extremely disappointed with my stay at Indigo Hotel. This was one of the worst hotel experiences I have had.
This was not our first stay, and unfortunately, every single visit has been disappointing. Every time, we have faced one issue or another, and the service has never met even basic expectations.
Before our arrival, your staff repeatedly called us asking what time we would be checking in. However, when we arrived at around 1:30 AM, we were told that our room was still not ready, and we had to wait 30 to 40 minutes. If the room was not prepared, there was no reason to keep calling us about our arrival time.
When we finally entered the room at around 2:00 AM, the air conditioner was not working, and the room was extremely hot. We had to call the staff in the middle of the night to repair it.
On top of that, the room was missing basic amenities. There were no slippers and no towels, and we had to call housekeeping multiple times just to receive items that should have already been in the room.
The staff was not welcoming or professional, and the overall service was very poor. A guest should never have to spend the first hour of their stay chasing housekeeping, waiting for a room, and requesting basic necessities.
Unfortunately, we could not enjoy our stay and had to check out early at 5:30 AM.
This hotel has disappointed us on multiple occasions, and this experience has convinced us that we will not be staying here again. I sincerely hope the management improves its housekeeping, room readiness, maintenance, and customer service because the current standard is far below what guests expect.

2026-07-01 • via Nuitee
S
Sheikh • solo_traveller • pk
10
Pros:

Junaid

2026-06-30 • via Nuitee
S
Sheikh • couple • pk
10
Pros:

Every thing is ok junaid is good

2026-06-30 • via Nuitee
D
Danial • couple • pk
9
2026-06-30 • via Nuitee
S
Shamas • couple • pk
5
2026-06-30 • via Nuitee
T
Tariq • solo_traveller • pk
10
2026-06-29 • via Nuitee
A
Ahmad • solo_traveller • pk
8
2026-06-29 • via Nuitee
A
Abdula • couple • pk
10
2026-06-29 • via Nuitee