MAIA HOTEL SUITES

Hotels
8.7 (1990 reviews)
Rue Du Lac Léman Les berges du lac 1 , Tunis , tn

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Tasty breakfast
Cons:
High prices
Temperature issues in rooms

Categories

Cleanliness
8.45
Multiple reviews mentioned the hotel being clean; however, there were notes about unemptied trash bins.
Service
9.15
Reviews frequently highlighted the friendliness and helpfulness of the staff.
Location
9.15
The hotel is praised for its excellent location near the airport.
Room Quality
8.65
Rooms were generally described as spacious and comfortable, with a few notes on temperature issues.
Amenities
8.55
Positive feedback on amenities, though some guests noted missing items like bath towels.
Value for Money
8.05
Several reviews commented that prices were high compared to hotel ratings.
Food and Beverage
8.95
Breakfast received high praise from multiple guests.
Overall Experience
8.65
Overall guest sentiment was very positive, indicating a satisfying experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:45

Property Description

Luxurious Sustainable Aparthotel in Tunis

Eco-Friendly Travel: MAIA HOTEL SUITES encourages guests to make sustainable choices, inviting them to reconnect with nature during their stay.

Modern Amenities: Enjoy free WiFi, free private parking, and a 24-hour front desk, ensuring convenience and comfort throughout your visit.

Convenient Location: Situated near popular attractions like Salammbo Tophet Archaeological Museum and Carthage Golf, with easy access to sightseeing tours and transportation services.

Book your stay at MAIA HOTEL SUITES for a luxurious and eco-conscious experience in Tunis.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 1990 reviews
Cleanliness: 8.45
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.95
Overall Experience: 8.65
A
Ayad Zeineddin family_with_children ly
8
2026-02-12 via Nuitee
A
Amal couple gb
10
2026-02-12 via Nuitee
D
DAVID family_with_children es
8
2026-02-11 via Nuitee
A
ALI family_with_children es
7
Pros:

Todo bien

Cons:

Nada

2026-02-11 via Nuitee
Y
Yaoyu couple cn
10
2026-02-09 via Nuitee
G
Gani family_with_children de
8
Cons:

Das Taxi war viel zu teuer und es gab kein Taxi für 4 Koffer

2026-01-31 via Nuitee
A
Anas solo_traveller ly
9
2026-01-30 via Nuitee
N
Nouerddine solo_traveller dz
9
2026-01-24 via Nuitee
A
Ana arce family_with_children cr
10
Pros:

Ubicación perfecta cerca del aeropuerto. El personal cuida cada detalle y es muy atento. Además nos cambiaron dinero y el desayuno rico y suficiente.

2026-01-23 via Nuitee
B
Butul extended_group gb
1
Cons:

This was one of the worst experiences ever. The secretary shouted at me both on the phone and in person and even got up with fingers pointing at me and called me names. As a woman, I felt unsafe. It was very scary. All because I asked for the aircon to be opened and asked for some extra towels. Paid for a sofa bed and it wasn’t provided when I arrived. Imagine paying for an overnight stay and being screamed at and no apology. Never again. DONT STAY HERE

2026-01-21 via Nuitee
F
Filippo solo_traveller it
10
2026-01-20 via Nuitee
G
Giacomo extended_group it
8
Cons:

we departed early in the morning before 6 and there was not possibility to make breakfast

2026-01-20 via Nuitee
B
Balig couple fr
8
2026-01-19 via Nuitee
S
Sarah family_with_children fr
8
Impeccable
Pros:

Propreté irréprochable, personnel très aimable, très belles prestations. Bon petit déjeuner.
La literie est très confortable.
Famille 2 adultes avec 2 enfants, nous avons beaucoup apprécié la qualité de service et de confort.

2026-01-19 via Nuitee
R
Ramzi solo_traveller fr
9
2026-01-19 via Nuitee
G
Gülay family_with_children au
4
Worst experience ever!!
Pros:

The rooms were good, breakfast was above the rest. We’ve stayed in different hotels across 6 countries within the past 2 months and the breakfast here was the best by far.

Cons:

Avoid this hotel – unsafe, intimidating, and unprofessional

I regret ever booking this hotel in Tunisia. From the very first days, I felt uncomfortable and unsafe. When I requested an extra room key because my husband and I had different events to attend, the receptionist demanded to know exactly where I was going, what time, and for how long. When I refused to share my personal movements, she became agitated, told me to come back the next day, and only after an argument handed me the key something that should have taken 3 minutes.

It quickly became clear that guests are constantly watched. Staff monitor cameras, track when you leave and return, and even knocked on my door to question why my mother had come up to rest after shopping. Throughout my one-week prepaid stay, I felt spied on, harassed, and unsafe.

The worst incident came after my brother’s wedding, when my mother (unwell and unable to travel an hour to her hotel at 1am) stayed briefly in my family room which sleeps six people. Four staff members harassed me for two days, demanding $100 for her four-hour stay. When I asked to see their policy, no one could provide it. Instead, I was screamed at, bullied, and intimidated until I finally paid and even then, they tried to push me into paying cash. I refused because I wanted an electronic record of what was clearly exploitation.

I was traveling with three young children (ages 5, 4, and 4), and I have never felt so intimidated, unsafe, and unwelcome in any hotel anywhere in the world and I’ve stayed in hundreds across many countries.

To be clear: the rooms are comfortable, and the food is good, but none of that outweighs the harassment, intimidation, and complete lack of professionalism from the staff.

I strongly advise women, especially those traveling with children, to avoid this hotel. Your safety and peace of mind are worth far more than a decent room and a meal.

2026-01-19 via Nuitee
C
Catherine couple es
9
MUY BUENO
Pros:

Llegábamos en un vuelo ya de madrugada y estaban esperando para hacer el checking, además nos aconsejaron que los taxis los solicitáramos a través de una aplicación con la que podíamos incluso negociar el precio y así salía barato. Nos sorprendió para bien la habitación, muy grande y con sala y cocina por un lado y luego el dormitorio con el baño. Elegimos el hotel por la cercanía con el aeropuerto y fué un gran acierto.
El desayuno sencillo pero bueno y la atención muy buena en todo momento.
La cama muy cómoda.

2026-01-19 via Nuitee
J
Jesus Donato solo_traveller fr
9
2026-01-19 via Nuitee
D
Donia family_with_children tn
8
2026-01-19 via Nuitee
A
Abdulhalim family_with_children ly
6
2026-01-19 via Nuitee