Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Soundproof rooms
Guests can opt-out any cleaning services during stay
Guest room sealed after cleaning
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Cons:
Poor breakfast
Inconsistent service

Categories

Cleanliness
7.45
Generally clean rooms but issues with maintenance reported.
Service
7.45
Service was inconsistent, with some positive interactions but also significant issues with staff response.
Location
8.95
Good location in the center, highly praised by guests.
Room Quality
7.95
Spacious rooms with good features, though some noise complaints.
Amenities
7.45
Basic amenities provided but with some maintenance issues.
Value for Money
8.45
Affordable pricing for the location and amenities offered.
Food and Beverage
5.45
Negative feedback on breakfast quality noted.
Overall Experience
8.45
Mixed feelings due to service and food issues, but location and room quality were appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:27

Property Description

Convenient Location
Located in Pisac, Pisonay Hotel offers easy access to popular landmarks such as Wanchaq Train station and Pukapukara, making it an ideal choice for travelers wanting to explore the area.

Comfortable Rooms with Views
Guests can enjoy a comfortable stay in rooms equipped with private bathrooms. Some rooms feature terraces and city views, providing a relaxing and scenic atmosphere during your stay.

Complimentary Breakfast and WiFi
Start your day right with a delicious continental breakfast served every morning. Stay connected with free WiFi throughout the hotel, ensuring you can easily plan your daily adventures.

Experience the charm of Pisac at Pisonay Hotel. Book your stay now for a memorable and convenient accommodation experience.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.7
Based on 293 reviews
Cleanliness: 7.45
Service: 7.45
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 5.45
Overall Experience: 8.45
M
Mary • solo_traveller • au
8
I'd return here. Homely feeling, walking distance to everything and not in the noisey main sqare.
Pros:

Beautiful staff, very accomodating

2026-02-11 • via Nuitee
K
kristina • family_with_children • fr
4
Pros:

Emplacement très proche de centre, le marché et des rues agréables. Les chambres assai grandes et propre, literie pas mal.

Cons:

On nous a dit qu'il y a de l'eau chaude mais durant 3 jours nous n'en avait jamais. En février il est impossible de se laver avec l'eau froide. Petit déjeuner très simple. Il y avait une cuisine dans la chambre mais pas d'ustensiles, même pas une tasse.

2026-02-10 • via Nuitee
L
Louise • solo_traveller • au
8
A very comfortable stay, thank you
Pros:

The location. The bed was firm and comfy. Staff friendly and accommodating

Cons:

The shower was luke warm at best and not enough pressure. Lucky it is summer!

2026-01-31 • via Nuitee
R
Romero • couple • cl
1
Pros:

La ubicación

Cons:

No hay agua caliente y no advierten que no habrá... llevaban dias sin agua caliente
Para cobrar tampoco hay gente ... tenemos que esperar y NO REPITAN LOS PRECIOS OFRECIDOS EN BOOKING

2026-01-30 • via Nuitee
R
Rich Rocks • solo_traveller • gb
7
Pros:

Lovely comfortable bed

Cons:

No hot water in the evening or the morning. I wrote a Whatsapp message and received no reply. Their was a 9 year old boy in attendance who was pretty clueless about checking in, the process took 30 minutes . Clearly the staff were no available and it was only 6.30pm in the evening??

2026-01-26 • via Nuitee
S
Sara • couple • es
9
2026-01-24 • via Nuitee
C
Cecilia • couple • pe
7
2026-01-20 • via Nuitee
V
Viola • extended_group • it
8
2026-01-19 • via Nuitee
M
MARIELLA INES • couple • pe
8
2026-01-19 • via Nuitee
J
Jessica • extended_group • cl
9
Pros:

Buen precio, estaba limpio

Cons:

El desayuno poco variado, lo demás todo bien

2026-01-19 • via Nuitee
P
Philipp • family_with_children • de
6
Cons:

Heißes Wasser nur sehr wenige Stunden. Auf Bitte das warme Wasser anzustellen wurde nicht eingegangen. Die Frau die die Vertretung gemacht hat war sehr unfreundlich.

2026-01-15 • via Nuitee
M
Miri • couple • il
7
Pros:

המיקום היה טוב. בעלת המקום היתה נחמדה.. ארוחת הבוקר היתה סבירה.

Cons:

הרבה זמן עד שהמים החמים מגיעים. חסר חלון במקלחת אז היה קצת קר

2025-12-25 • via Nuitee
B
Ben • family_with_children • il
10
2025-12-18 • via Nuitee
B
Beltrán • solo_traveller • co
10
2025-12-12 • via Nuitee
S
Simone • couple • it
8
2025-12-09 • via Nuitee
J
Jose Maria • solo_traveller • es
6
Pros:

Las vistas de la habitación

Cons:

No se podía abrir la ventana hacia el balcón
Y se escuchaba la habitación cercana todo su relación sexual

2025-12-07 • via Nuitee
S
Salinas Vega • couple • bo
10
2025-12-03 • via Nuitee
C
Camillia S • family_with_children • fr
9
Excellent
Pros:

Grande chambre, propre et la première fois depuis le début de mon voyage que j'ai le droit à une bonne pression sous la douche ainsi qu'une vraie douche chaude !!
Excellent accueil et chaleureux
Bon emplacement dans le centre.

Cons:

L’isolation sonore n’est pas terrible, j’ai parfois entendu mes voisins… mais ça fait partie du charme, et puis les boules quies sont un compagnon fidèle du voyageur !

2025-11-28 • via Nuitee
C
Clara • solo_traveller • nl
10
Heerlijk verblijf erg goedkoop
Pros:

Goede schone kamers in centrum

2025-11-22 • via Nuitee
C
Clara • family_with_children • nl
10
Heerlijk verblijf, erg goedkoop
Pros:

Lokatie, erg goede kamers en heerlijke douche

2025-11-22 • via Nuitee