Pets allowed

Facilities

Free breakfast
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Garden
Luggage storage
Street parking
Concierge service
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Quiet atmosphere
Cons:
Overpriced
Noise from outside
Basic room quality

Categories

Cleanliness
7.94
Some noise from outside and basic hotel setup suggests cleanliness could be improved.
Service
9.41
The staff was friendly and helpful, enhancing the overall experience.
Location
9.45
Conveniently located near many restaurants, making it an attractive option.
Room Quality
8.4
Basic room quality mentioned, which might not meet higher expectations.
Amenities
8.93
Standard quality for this hotel tier, amenities seem adequate.
Value for Money
8.39
Considered overpriced for the location and quality.
Food and Beverage
8.94
Standard quality for this hotel tier.
Overall Experience
8.91
Good overall experience despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:51

Property Description

Rooftop Terrace and Garden: Take in breathtaking views from the rooftop terrace and garden during your stay at HOTEL 9.5 SAN FERNANDO. Dining and Drinking: Enjoy a meal at the hotel's restaurant or relax with a drink at the bar/lounge. Don't forget to grab a snack at the coffee shop/cafe. Event Facilities and Services: Whether it's a conference or a special event, we have you covered with our spacious conference center and services like dry cleaning and a 24-hour front desk.

Located in Cali (Viejo San Fernando), HOTEL 9.5 SAN FERNANDO is within walking distance of Dog Park and a short drive from Olympic Stadium Pascual Guerrero. Book now to experience comfort and convenience in Cali.

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.8
Based on 14 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
M
Mayra • family
10
Pros:

Good place

2025-08-23 • via Nuitee
D
Deysi
10
Pros:

Conveniently located near many restaurants, friendly staff and very quiet.

2025-07-25 • via Nuitee
H
Hector Asprilla
6
Pros:

Hotel básico. El estacionamiento es en la calle lo cual es riesgoso para los vehículos. Es una casa reconvertida en hotel. En mi caso tuve una habitación en primer piso y escuchaba hasta las conversaciones de la personas afuera en la vía. Es un área residencial. A favor el personal fue bastante amable y colaborador. Considero precio sobrevalorado para el lugar

2025-07-24 • via Nuitee
M
Mariel
2
Pros:

Las habitaciones no son cómo se observan en las fotos, al llegar el recepcionista no fue amable, muy serio , nos indicó que no incluía desayuno y si lo incluía, el desayuno no es buffet, es una cocinera para todos los huéspedes cocinando uno por uno, el comedor queda en el primer piso hay que subir una escalera muy angosta y peligrosa no apta para personas con impedimentos ni personas mayores. Solo pernocte una noche y me cobraron 5 noches y de más a lo que indicaba en el anuncio $33.00 dólares la noche, y me cobraron de más y no me han reembolsado el dinero ; muy apenada que el dueño no respondió ante los reclamos . Me fui con mi esposo a otro Hotel ya que nos disgustó , el baño la regadera empezó a taparse.

2025-04-22 • via Nuitee
M
Malaquias
8
Pros:

Se escucha mucho ruido y deben mejorar la limpieza

2024-12-22 • via Nuitee
R
raymundo • friends
10
Pros:

The price Is fair.....no that high

Good service...very clean a good place to stay

2024-12-03 • via Nuitee
J
Jorge • partner
10
Pros:

Very friendly service and convenient location

2024-06-16 • via Nuitee
M
Marjorie • family
10
Pros:

The staff was great from the check-in to the breakfast staff.

2024-06-04 • via Nuitee
R
Raymond
8
Great place
Pros:

Great place helpful staff

2024-01-25 • via Nuitee
M
MARIBEL
10
genial
Pros:

todo estuvo genial .. un lugar muy especial

2024-01-04 • via Nuitee
C
Claus
10
Pros:

Nice hotel good service great location

2023-11-25 • via Nuitee
A
ALEJANDRA
8
Pros:

The property was nice and in a good location. The only thing that was really disappointing is that I realized the guy from the front desk decided to go into my room to turn off the AC without my permission. I had left the room for only 15 mins and he decided to go in my room to do that. I confronted him and told that was completely unnecessary, specially since I didn’t leave the “clean room” sign. It was a complete violation of my privacy. I think this is a common practice in this hotel. If they are really concern about the guests leaving the AC on while they are away, then they should communicate this, instead of making their way into the room without the guests knowledge

2023-05-10 • via Nuitee
V
Verified traveler
10
Pros:

Muy acordé a lo ofrecido..ambiente moderno...limpio...ubicación adecuada.

2023-02-19 • via Nuitee
H
HERBERT • family
10
Pros:

Beautiful new property in San Fernando - great communication, staff was exceptionally attentive to our every need. Wonderful location close to Parque Del Pero, quiet and scenic neighborhood within walking distance of everything. Highest recommendation - 5 Stars!!!

2022-12-30 • via Nuitee