Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Massage services
Non-smoking throughout
Private check-in/check-out
Board games/puzzles
See all facilities

Review Highlights

Pros:
Great service from staff
Beautiful location by the beach
Cons:
Room ventilation issues
Cleanliness concerns in certain areas

Categories

Cleanliness
7.71
Some comments mentioned unpleasant odors and need for improvement in the room's condition.
Service
9.18
Numerous reviews praised the staff's attentiveness and friendliness, especially mentioning specific employees.
Location
8.72
The location is generally appreciated for its tranquility and proximity to the beach.
Room Quality
7.37
Feedback indicated that some rooms were small and lacked proper ventilation.
Amenities
8.2
Amenities rated positively but some guests indicated areas for improvement.
Value for Money
8.66
Guests felt that the experience was worthwhile considering the overall quality of service and food.
Food and Beverage
8.71
Guests enjoyed the food quality and variety during their stays.
Overall Experience
8.68
Overall feedback indicates a strong likelihood of returning, with many positive experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:58

Property Description

Luxurious Accommodation
Cristal Blue Barú, nestled in Baru just steps away from Playa Blanca, offers a blend of comfort and elegance. The rooms, some with stunning sea views, boast private bathrooms with complimentary toiletries, ensuring a relaxing stay with all essentials provided.

Exquisite Facilities
Guests can indulge in the hotel's top-notch amenities, including a private beach area perfect for unwinding, a terrace to soak in the sun, and a restaurant serving delectable dishes. With free WiFi, a bar, and room service available, convenience is at your fingertips.

Convenient Services
Experience a seamless stay with concierge assistance, non-smoking rooms, and a 24-hour front desk ready to cater to your needs. Additionally, the option of a paid airport shuttle service makes traveling hassle-free. Book your stay at Cristal Blue Barú for a truly memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.4
Based on 108 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 7.37
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
K
Katharina couple de
7
Pros:

Die Damen, die sich um alles gekümmert haben, waren unglaublich nett und hilfsbereit. Und das Hotel ist wirklich süß, aber mehr was für junge Leute. Auf der einen Seite des Hotels hämmerte den ganzen Tag laute Musik bis spät in den Abend und auf der anderen Seite dröhnte die ganze Nacht ein Generator. Also wer Ruhe und Entspannung sucht, ist fehl am Platz.

2026-02-14 via Nuitee
P
PETER solo_traveller be
5
Prijs onwaardig
Cons:

Totaal niet zoals op de foto’s voorgesteld en meest povere ontbijt ooit gegeten

2026-02-13 via Nuitee
J
Jean extended_group fr
10
Pros:

Playa Blanca est un endroit exceptionnel, paisible et exactement ce que je recherchais : être les pieds dans le sable, loin de l’agitation de la ville. J’y suis allée pour une nuit et j’y suis finalement restée deux nuits de plus. Elsa et María ont été adorables et très serviables, répondant à toutes mes questions, du transport au service. J’y ai mangé le meilleur poisson frit de tout mon séjour à Carthagène. J’ai même goûté le riz au lait de coco, un vrai délice !

2026-02-13 via Nuitee
L
Luis solo_traveller us
10
let yourself be attended to
Pros:

I arrived on a day with high seas, which made entry difficult, but the hotel provided me with an alternative entrance where I enjoyed a walk around the plankton lagoon during the day. I arrived very early, and they stored my luggage free of charge and allowed me to relax in their hammocks. I had a pleasant breakfast in a pergola, watching the powerful waves. The staff was fantastic and went out of their way to make everyone feel at home. The Wi-Fi was stable, allowing me to stay connected at all times.

Cons:

Lack of sun, but the hotel has nothing to do with it.🫣

2026-02-11 via Nuitee
L
Lucia solo_traveller es
10
Intimidad
Pros:

El ambiente que se respira en el hotel, la calidez humana. Las tumbonas y el mar a tus pies.

2026-02-10 via Nuitee
C
Carlos couple ar
10
Pros:

Excelente ubicación, muy amable María!

Cons:

La ventana cerrada que entra luz, y una tele estaría bien.

2026-01-31 via Nuitee
J
Julien couple fr
10
Pros:

D'abord et surtout l'emplacement qui est un peu a l'écart mais juste a proximité des bateaux taxis !!!le personnel et les patrons très serviable et toujours la pour tout type de renseignements !!!! encore merci a toute l'équipe !!!🤓

Cons:

Rien.

2026-01-27 via Nuitee
D
Dominika solo_traveller gb
10
Pros:

Extremely helpful, friendly and pantetion staff. Delicious food in the hotel restaurant (including breakfast). Beautiful room with stunning view. Also every morning we had a visit of parrot and kitty 😊

2026-01-26 via Nuitee
S
Sandra couple it
7
2026-01-24 via Nuitee
V
virginia couple fr
8
Pros:

L’emplacement est top comparé à certains autres hôtels
L’accès au ponton pour se poser sur les transats est un plus.
On est du côté le plus calme de baru
La vue est hyper belle et encore plus quand on a accès à une chambre vu mer !
Le fait de pouvoir se servir en café et thé est très appréciable

Cons:

Nous n’étions pas au courant que sur l’île de baru si on paye par carte il y’a entre 5 et 10% de charge.
Il n’y a pas d’ATM pour retirer.
La musique du restaurant a coté tous les soirs jusqu’à minuit au moins est très gênant pour dormir.

2026-01-24 via Nuitee
A
Alfredo solo_traveller es
10
Tranquilidad
Pros:

Me gustó mucho el ambiente que se respira, la comodidad del hotel y la playa. La comida exquisita y las anfitrionas.

2026-01-20 via Nuitee
L
Luisa solo_traveller es
10
Qué ganas de quedarme
Pros:

La playa al salir del hotel. La atención y la cocina tradicional.

Cons:

Tener que irme.

2026-01-20 via Nuitee
Y
Yeimis Marcela couple co
7
Maravillosa
Pros:

El lugar y la habitación

Cons:

Retraso en el ingreso

2026-01-20 via Nuitee
J
Jack couple gb
10
Fantastic!
Pros:

Everything. The views, the good, the poeple in general.

2026-01-20 via Nuitee
L
Lucia couple ar
6
Pros:

El personal era muy amable.

Cons:

No nos hicieron limpieza de habitación y al estar sobre la playa, la habitación estaba llena de arena . El inodoro esta tan incómodo que debes sentarte de costado para que tus rodillas no choquen la pared. No hay opción de desayuno.
La comida no era buena, los platos eran pequeños y estaba fría.
En hoteles contiguos se comía muchísimo mejor y tenían snorkel y padel board para los huéspedes, siendo estas gratuitas.

2026-01-16 via Nuitee
D
Derica couple us
10
Pros:

The staff was amazing
And very nice!! They were also So accommodating. Don’t listen to the bad reviews , they are probably hard to please people lol. Also, please take the recommended transportation that the hotel sent to you if you want a very easy and comfortable experience!

2026-01-15 via Nuitee
M
Miguel Angel solo_traveller co
9
2026-01-14 via Nuitee
H
Huberney couple ca
4
Next time I’ll do a better homework before a choose the place
Pros:

It’s no that we expected it. Food was too pricey

Cons:

Installations

2026-01-13 via Nuitee
A
Antonella couple ar
7
Lugar ideal para disfrutar la playa
Pros:

El staff super amable y dispuesto a ayudar!
La comida muy sabrosa y abundante

Cons:

Las instalaciones la verdad que podrían ser mejor, nuestro baño y habitación tenia una gotera en la que caia agua marrón.
Habia un generador afuera de nuestra habitación que funcionaba 24/7, por suerte teniamos tapones para poder dormir.

2026-01-11 via Nuitee
G
Germán family_with_children gb
5
Pros:

Crew very friendly. They tried hard to help but I guess they don’t have the resources. A bit more initiative would help them as well.

Cons:

Readiness of the room, communication previous to the arrival. We had to wait too long till the rooms were ready… no drinks offered while waiting not even water.

2026-01-09 via Nuitee