Facilities

Free breakfast
Full-service spa
Free beach shuttle
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
ATM/banking
Free breakfast
Full-service spa
See all facilities

Review Highlights

Pros:
Friendly staff
Family-friendly amenities
Variety of activities and dining options
Multilingual staff
Cons:
Room discomfort and noise
Hygiene and maintenance concerns
Professionalism and argumentative behavior of staff
Value for money considerations

Categories

Cleanliness
7.7
Guest feedback on cleanliness was generally positive, with a few minor complaints mentioned.
Service
8.1
Staff were praised for being helpful and multilingual, but there were occasional comments about professionalism and argumentative behavior.
Location
8
The hotel's location was appreciated for being family-friendly and having convenient onsite amenities.
Room Quality
7.5
The room design and comfort received mixed reviews, with some guests mentioning discomfort and noise issues.
Amenities
7.3
Guests highlighted the variety of onsite activities and dining options, but there were some concerns about hygiene and maintenance.
Value for Money
6.1
There were mixed opinions on the value for money, with some feeling the price was high compared to service level standards.
Food and Beverage
7.3
The food quality and variety received positive feedback, although some guests suggested improvements in restaurant hygiene and menu variety.
Overall Experience
8.3
Most guests had a positive overall experience and appreciated the family-friendly atmosphere, activities, and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 21:41

Property Description

Luxurious Full-Service Spa
Indulge in relaxing massages and spa treatments at our full-service spa, the perfect way to unwind during your stay.

All-Inclusive Dining Experience
Enjoy a culinary journey with 7 restaurants, a coffee shop, beach bar, and 5 bars/lounges offering delicious meals and drinks. Don't miss the complimentary buffet breakfast served daily.

Convenient Amenities and Services
From a 24-hour front desk to ATM/banking services, we have everything you need for a comfortable stay. With free self-parking and complimentary wireless internet access, we ensure your convenience and connectivity.

Experience luxury and relaxation at Pickalbatros Water Valley Resort - Neverland Hurghada. Book your stay now to enjoy a beach getaway filled with amenities and comfort.

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

2
Based on 1 reviews
Cleanliness: 7.7
Service: 8.1
Location: 8
Room Quality: 7.5
Amenities: 7.3
Value for Money: 6.1
Food and Beverage: 7.3
Overall Experience: 8.3
W
Wael • family
2
Pros:

If you really want to enjoy your vacation, don’t ever visit this place & meet such people. They are bunch of liars, crooks & cheaters and they know nothing about customer service. If there was zero in the overall score, I would have given it to them.

2023-04-17 • via Nuitee