Hayes Hotel, Addis Ababa

Hotels
Mickey Leland Street 22, On the road to signal, 400 meters from Lex Plaza , Addis Ababa , et

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Comfortable Rooms
Cons:
Noise Issues
Location Concerns

Categories

Cleanliness
8.11
Some reviews mention cleanliness as a positive aspect but also noted occasional issues.
Service
9.28
Many reviews highlight the friendliness and helpfulness of the staff.
Location
7.62
Location is positively noted in some reviews, but there are mentions of concerns related to safety.
Room Quality
8.57
Most reviews mention comfort and quality, indicating satisfaction with the rooms.
Amenities
8.5
Amenities are generally well-received; some guests mentioned minor issues with hot water.
Value for Money
8.46
The hotel offers good value according to various reviews, highlighting comfort and cleanliness.
Food and Beverage
8.11
The breakfast received mixed reviews, indicating room for improvement yet some satisfaction.
Overall Experience
8.58
Overall, guests express a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:32

Property Description

Luxurious Accommodation: Experience comfort and convenience at Hayes Hotel, Addis Ababa. Indulge in our well-appointed rooms and enjoy amenities such as free WiFi, room service, and a 24-hour front desk.

Dining and Entertainment: Savor delicious meals at our on-site restaurant and unwind with your favorite drink at the bar. For entertainment, visit the nearby Matti Multiplex Theatre or Asni Gallery.

Convenience and Connectivity: With free private parking, airport transfers, and a business center, we ensure a seamless stay for our guests. Some rooms even feature a fully-equipped kitchen for added convenience.

Book your stay at Hayes Hotel, Addis Ababa for a memorable and hassle-free experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 8.11
Service: 9.28
Location: 7.62
Room Quality: 8.57
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.11
Overall Experience: 8.58
D
Dursa • family_with_children • us
10
2026-08-27 • via Nuitee
M
Marek • solo_traveller • pl
10
Dobre miejsce na nocleg
Pros:

Atmosfera ...

2026-08-21 • via Nuitee
O
OMAR • couple • ae
9
Pros:

كل شي جميل

2026-08-16 • via Nuitee
S
Samuel • couple • gh
9
2026-08-16 • via Nuitee
O
OMAR • couple • ae
9
2026-08-16 • via Nuitee
F
Fatuma • solo_traveller • au
10
I thank you everybody the manager receptionist customer service the room service people all of them thank you
Pros:

I like everybody in the hotel like the manager that the cleaner that everybody was so nice and so kind and there for you to help you for it with everything so I will come back again

Cons:

Unlock the room I like how they clean up the room and they upgraded for me at big room. I had to like bait and it was nice. It was nice.

2026-08-15 • via Nuitee
G
Glory • solo_traveller • ug
8
Great value for money.
Pros:

Staff are welcoming and helpful.

2026-08-14 • via Nuitee
E
Essang • couple • ng
10
comfortable
Pros:

the hospitality

Cons:

The hotel doesnt have a gym

2026-08-07 • via Nuitee
D
Daniel • solo_traveller • et
8
Pros:

Clean and comfortable beds

Cons:

No spa and pool 🏊 makes you not stay longer

2026-08-05 • via Nuitee
S
Said • solo_traveller • ch
10
2026-07-16 • via Nuitee
M
Makindi • solo_traveller • tz
6
Pros:

Everything's

Cons:

Everything

2026-07-14 • via Nuitee
N
Nazir • solo_traveller • et
10
2026-07-02 • via Nuitee
L
Ladidi Mamman • extended_group • ng
10
My stay comfortable and memorable because the staff are concerned about their clients safety
Pros:

The complimentary breakfast was good

2026-06-08 • via Nuitee
E
Epundu • couple • qa
10
Friendly staff and attention to details
Pros:

Cleanliness

2026-06-01 • via Nuitee
O
OCTAVIO LUIZ • extended_group • br
8
Dia produtivo na Etiopia
Pros:

A comodidade do hotel era boa. A limpeza também era de boa qualidade. O atendimento apresentava simpatia e eficiência. Os quartos apresentavam bom tamanho.

Cons:

O bairro era bem ruim, a distância do centro era grande, o café da manhã tinha poucas opções e o Wi‑Fi era mediano.

2026-05-29 • via Nuitee
J
Jean-Paul • couple • ch
10
Un séjour parfait, riche et dépaysant !
Pros:

Nous avons beaucoup apprécié l'accueil du Manager et de son équipe dont l'amabilité et la compétence nous ont accompagnés tout au long de notre séjour. La situation centrale, la propreté et le confort de l'hôtel.
Le service hôtelier est également à souligner de par la qualité de la nourriture et du service soigné.

Cons:

L'accès des véhicules à l'hôtel ainsi que sa signalisation.

2026-05-27 • via Nuitee
S
Shalom • couple • il
9
2026-05-26 • via Nuitee
M
MHV79 • solo_traveller • de
8
2026-05-25 • via Nuitee
M
MHV79 • solo_traveller • de
8
2026-05-25 • via Nuitee
N
Narcís • solo_traveller • es
10
Perfecte 👏
Pros:

He gaudit molt de la meva estada a Hayes Hotel.
L’hotel està molt ben cuidat, les habitacions són netes, còmodes i el servei ha estat excel·lent en tot moment. També vull destacar la professionalitat i l’amabilitat de tot el personal, sempre atent i disposat a ajudar.

Vull fer una menció especial al gerent i a l’equip de recepció per la manera com han gestionat un petit problema amb la meva reserva. Per error, se’m va cobrar una penalització a la targeta com si no m’hagués presentat (“no-show”), però ho van revisar ràpidament i ho van solucionar amb molta professionalitat, educació i transparència.

És d’agrair trobar un hotel que, a més de tenir bones instal·lacions, respon així davant qualsevol incidència.
Sens dubte, recomano aquest hotel a qualsevol persona que visiti Addis Abeba i hi tornaria encantat.

2026-05-25 • via Nuitee