Hayes Hotel Addis Ababa

Hotels
•
Independent
8.4 (461 reviews)
Mickey Leland St, Addis Ababa , Addis Ababa , ET
251-960355555

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
ATM/banking
Free breakfast
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Comfortable Rooms
Cons:
Noise Issues
Location Concerns

Categories

Cleanliness
8.11
Some reviews mention cleanliness as a positive aspect but also noted occasional issues.
Service
9.28
Many reviews highlight the friendliness and helpfulness of the staff.
Location
7.62
Location is positively noted in some reviews, but there are mentions of concerns related to safety.
Room Quality
8.57
Most reviews mention comfort and quality, indicating satisfaction with the rooms.
Amenities
8.5
Amenities are generally well-received; some guests mentioned minor issues with hot water.
Value for Money
8.46
The hotel offers good value according to various reviews, highlighting comfort and cleanliness.
Food and Beverage
8.11
The breakfast received mixed reviews, indicating room for improvement yet some satisfaction.
Overall Experience
8.58
Overall, guests express a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:32

Property Description

Convenient Amenities: Complimentary wireless internet access and concierge services available
Dining Options: Satisfying meals at the restaurant and beverages at the 2 bars/lounges
Featured Amenities: Complimentary buffet breakfast, business center, and dry cleaning/laundry services available

To book your stay at Hayes Hotel Addis Ababa and experience these excellent amenities, Contact us now.

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 461 reviews
Cleanliness: 8.11
Service: 9.28
Location: 7.62
Room Quality: 8.57
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.11
Overall Experience: 8.58
A
Alberto • extended_group • it
7
2026-04-04 • via Nuitee
R
Rashaad • couple • et
7
2026-04-01 • via Nuitee
V
Vitalii Mamchur • solo_traveller • ua
8
2026-03-30 • via Nuitee
A
Ali issa • couple • ae
10
2026-03-30 • via Nuitee
F
Farhan hassan • couple • et
7
2026-03-29 • via Nuitee
J
Jojojong • solo_traveller • tw
10
2026-03-26 • via Nuitee
S
S • couple • in
10
The people are super nice!
Pros:

They had a buffet breakfast with lot of options

Cons:

The service was a little slow

2026-03-25 • via Nuitee
I
Ibrahim Kuwa • couple • sd
10
Pros:

All the staff were amazing 🤩

2026-03-24 • via Nuitee
M
Mooad • couple • sa
7
النظافة سيئة
Pros:

الموظفين خلوقين

Cons:

النظافة والبعد نوعاً ما، مافي مكيف بالغرف. وهذي مشاكل موجودة باكثر الفنادق في اثيوبيا

2026-03-24 • via Nuitee
Y
yue • couple • cn
8
2026-03-23 • via Nuitee
A
Almirabi Abdulmalik • couple • my
10
Amzing place amazing staff and very helpful team and very delicious food. And 24h room service and restaurant availabili
Pros:

Luxury

Cons:

Location

2026-03-21 • via Nuitee
L
Lakim • couple • et
9
2026-03-21 • via Nuitee
A
Andrew • couple • ug
10
Andrew&Harriet at Hayes Hotel Addis Ababa
Pros:

Very welcoming team at Hayes Hotel, so supportive in all aspects and woww, the service,
ambience and cleanness of the room, was excellent.
Great value for an affordable price.
Sure to say, we will come back.

Cons:

No complaint.

Everything was excellent.

2026-03-21 • via Nuitee
I
Ibrahim Kuwa • solo_traveller • sd
10
Short stay.
Pros:

Hotel location, cleaning, overwhelmed by the staff.

2026-03-21 • via Nuitee
S
Simon • solo_traveller • at
9
2026-03-17 • via Nuitee
N
ndieme • extended_group • sn
9
2026-03-09 • via Nuitee
M
Madih • extended_group • za
9
excellent services provided and very friendly staff
Pros:

value for money and cleanliness

Cons:

food. please introduce other cuisines

2026-03-09 • via Nuitee
W
William • solo_traveller • us
1
Dumpster fire
Pros:

Nothing

Cons:

Airport taxi driver took me to a trashy hotel by the new stadium. Hooked and drug dealers everywhere. Absolute disaster at that hotel. I never even saw Hayes.

2026-03-05 • via Nuitee
A
Abdulwahab Olasupo • extended_group • ng
7
Okay
Pros:

Very hospitable staff. Always willing to assist.

Cons:

Access road was too narrow thus causing traffic

2026-03-05 • via Nuitee
E
Essa jirta • couple • et
1
2026-03-04 • via Nuitee