The Grand Hotel, Hurghada

Hotels
8 (1344 reviews)
Promenade , Hurghada Hurghada , Hurghada , EG

Children allowed

Facilities

WiFi available
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food variety
Cons:
Cleanliness issues
Variable service quality

Categories

Cleanliness
6.21
Cleanliness of rooms and food hygiene were criticized. Reports of cleanliness issues led to a lower score.
Service
9.18
The staff were described as very friendly, helpful, and went out of their way to assist guests.
Location
9.22
The hotel location is close to the beach with many nearby bars and restaurants, noted as a major positive.
Room Quality
7.17
Some rooms were spacious but there were concerns about cleanliness and rated lower than expected for a 4-star.
Amenities
8.2
Amenities like inclusive options were mentioned, but there were complaints about availability at certain times.
Value for Money
8.16
While some parts of the experience were satisfactory, issues with service and cleanliness impacted perceived value.
Food and Beverage
7.71
Food taste was generally rated positively, though variety was criticized for being repetitive.
Overall Experience
8.18
Guests generally felt positive about their stay, balanced by some notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:46

Property Description

Beachfront Luxury
The Grand Hotel, Hurghada offers a 4-star beachfront accommodation with an outdoor pool, garden, and terrace. Enjoy a private beach area and a bar just steps away from Marina Sports Club Beach and Steigenberger Al Dau Beach.

Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurant offering Indian, Italian, and Middle Eastern cuisine. Special dietary needs are catered to with vegetarian, halal, and vegan options available upon request.

Family-Friendly Fun
With a kids' club, children's playground, and activities like table tennis and darts, The Grand Hotel, Hurghada ensures a memorable stay for families. Explore snorkeling adventures in the popular surrounding area.

To experience beachfront luxury with diverse dining and family-friendly fun, book your stay at The Grand Hotel, Hurghada now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HRG

Location

Guest Reviews

8
Based on 1344 reviews
Cleanliness: 6.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
A
Abdo • solo_traveller • eg
9
2026-10-14 • via Nuitee
D
Diana • couple • ua
10
2026-10-12 • via Nuitee
S
Sherif • couple • eg
7
Good, but we need more to meet the comfort and entertainment of the guests
Pros:

One of the hotel's greatest strengths is its beautiful sandy beach, which is excellent for swimming, relaxation, and enjoying the sea. The location is also very attractive, making the hotel a wonderful choice for a beach holiday.

The dining experience was generally enjoyable, with a good variety of food offered through two restaurants: an Oriental restaurant serving breakfast and dinner, and an international restaurant offering a diverse selection of dishes.

However, what truly stands out is the hospitality and professionalism of the staff. Throughout our stay, we were welcomed with genuine smiles, kindness, generosity, and a sincere willingness to assist.

I would especially like to express my heartfelt appreciation to Mr. Khaled Zaama, Food & Beverage Manager, for his outstanding professionalism, exceptional courtesy, kindness, and genuine care for guests. He is a remarkable example of hospitality leadership, combining professionalism with excellent interpersonal skills. His respectful manner and dedication deserve special recognition.

Despite a few areas that could benefit from improvement, we genuinely appreciate this hotel and look forward to returning for our third visit, God willing.

I would certainly recommend The Grand Hotel Hurghada, particularly to guests who value a beautiful beach, good food variety, and warm, welcoming hospitality.

Cons:

Although our overall experience was positive, there are several areas where improvements would significantly enhance guest satisfaction.

Room conditions and mattress comfort: The hotel has both fully renovated rooms and older, unrenovated rooms. Unfortunately, we were allocated one of the older rooms during this stay. The room, particularly the bathroom, would benefit from refurbishment.

Our main concern was the mattress, which was excessively firm and uncomfortable, resulting in body aches and negatively affecting our sleep quality. Comfortable bedding is a fundamental expectation of a four-star hotel, and I sincerely hope management will prioritize reviewing and upgrading mattresses in the older rooms.

Check-in experience: The check-in process took longer than expected, especially considering that our visit was in October and hotel occupancy appeared moderate. A more efficient reception process would make the arrival experience more pleasant.

Entertainment and animation: Daytime activities and evening entertainment were extremely limited, sometimes almost nonexistent. The animation team would benefit from stronger guest engagement and a more varied, lively entertainment program.

Hot beverages: The quality of certain drinks, particularly cappuccino and Nescafé coffee, was below expectations and would benefit from better ingredients and preparation.

These comments are intended as constructive feedback rather than criticism. The hotel has excellent potential, and I sincerely hope that management will address these points, particularly room comfort and entertainment, to provide a more consistent and enjoyable experience for all guests.

2026-10-12 • via Nuitee
N
Nicoletta 91 • solo_traveller • it
8
Pros:

Spiaggia di sabbia e con comodo ingresso, la gentilezza dello staff

Cons:

Cameretta un po' datate, da rivedere i bagni

2026-10-11 • via Nuitee
U
Usama • couple • eg
8
2026-10-11 • via Nuitee
K
Khalid Alolayan • solo_traveller • bh
10
Pros:

اعجبني تعامل كل الموظفين في كل أنحاء الفندق وأخص بذكر الاخ ربيع في المطعم وتعامله العاليه والراقيه مع الزبائن وايضا الاخ محرم في اللوبي وخدمته الراقيه وجميع الموظفين لهم مني جزيل الشكر الفندق روعه للامانه سيكون سكني الدائم في الغردقه ان شاء الله

Cons:

لاشي

2026-10-10 • via Nuitee
M
Michaela • solo_traveller • sk
10
Pros:

We were very satisfied; the staff were friendly and always smiling. The food was excellent, everything was clean, and the sea was beautiful. We extended our original stay because we felt so comfortable here. We will definitely be back.

2026-10-09 • via Nuitee
M
mohamed • solo_traveller • eg
10
Pros:

شكر خاص لكل العاملين علي حسن المعاملة والاستضافة وسرعة الاستجابه
شكر خاص لكل الشيف بالمطاعم جوده ممتازة مع طعم رائع

2026-10-09 • via Nuitee
D
dóra • couple • hu
10
2026-10-08 • via Nuitee
A
Ahmed • extended_group • fr
6
2026-10-08 • via Nuitee
M
Marian Onsy • solo_traveller • eg
10
اقامة مميزة
Pros:

الغرفة رقم 616. بجد فريق العمل للفندق كله جميل ومحترم ومتعاون اهم حاجه عندهم راحه ال client. شكرا جدا على الغرفة الحلوه اوى. وشكرا لكل تيم الreception استاذ ابراهيم واستاذ مصطفى. وكل الشكر والامتنان للاستاذ / محمد معوض بجد قمة فى الاحترام والذوق. وكل الشكر لتيم المطعم هناك قمه فى الذوق.
كانت اقامة مميزة فى كل النواحى من حيث النضافة والموقع والاكل والراحة داخل الفندق. انشاء الله تتكرر الزياره قريب وهتكون ثالث مره لينا. شكرا جدا The Grand Hotel فعلا من احلى الفنادق.

Cons:

Nothing

2026-09-19 • via Nuitee
M
Mahmoud • solo_traveller • eg
10
2026-09-18 • via Nuitee
M
Mahmoud • solo_traveller • eg
10
2026-09-18 • via Nuitee
A
Amzi • extended_group • ma
6
2026-09-17 • via Nuitee
G
Gencer • solo_traveller • at
10
Pros:

alles top! Wunderschöne Lage :)

2026-09-17 • via Nuitee
M
Mahmoud • extended_group • eg
5
2026-09-17 • via Nuitee
M
Mahmoud • extended_group • eg
5
2026-09-17 • via Nuitee
M
Martim • couple • pt
10
2026-09-15 • via Nuitee
M
Mattia Vasilij • solo_traveller • it
9
2026-09-14 • via Nuitee
M
Mazen • solo_traveller • eg
8
2026-09-14 • via Nuitee