Zeus Essence Athens Central, former Athens Key

Hotels
Trademark
8.5 (1293 reviews)
12 Chalkokondili , Athens , gr

Children allowed

Facilities

Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Polite and helpful staff
Good location
Delicious breakfast options
Cons:
Cleanliness issues
Limited amenities
Breakfast quality concerns

Categories

Cleanliness
7
There were multiple cleanliness issues reported including hair and used items left by previous guests.
Service
9.5
Most reviews praised the staff for being polite and helpful, though some negative experiences reported a lack of attention.
Location
9.5
The location was consistently mentioned as good and convenient.
Room Quality
8.5
Rooms were described as clean and comfortable, with some outdated features noted.
Amenities
7.5
Notable lack of amenities like a mini bar and gym facilities not meeting expectations.
Value for Money
9
Overall a fair value but some guests expected more luxury for a 5-star rating.
Food and Beverage
8
Breakfast had positive aspects but also noted issues with temperature and quality.
Overall Experience
9
Many guests enjoyed their stay overall despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:40

Property Description

Central Location
Located in the heart of Athens, Athens Key Hotel, Trademark Collection by Wyndham offers easy access to major attractions and transportation hubs.

Luxurious Amenities
This 5-star hotel boasts air-conditioned rooms, a fitness centre, free WiFi, and a terrace for guests to unwind. Indulge in room service or visit the on-site restaurant and bar for a delightful dining experience.

Delicious Dining Options
Start your day with a delicious buffet or continental breakfast served daily at the hotel. With an array of dining choices and a 24-hour front desk, guests can enjoy convenience and luxury throughout their stay.

Experience the epitome of luxury and convenience at Athens Key Hotel, Trademark Collection by Wyndham. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1293 reviews
Cleanliness: 7
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 7.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9
A
Ahmed solo_traveller sa
2
Pros:

The location was great, but that is not worth the price tag, there's airbnbs in the same area that are much nicer and cleaner at a similar price range.

Cons:

This hotel was one of the most disappointing accommodation experiences I have ever had.

The photos on the website were completely misleading and did not reflect the reality of the property. The rooms were extremely small, poorly lit, and felt nothing like what was advertised. The rooftop bar, which was one of the main reasons we chose this hotel, was literally nothing like the promotional photos and descriptions. It was a major letdown.

The service was equally unacceptable. Room service was consistently poor, and housekeeping regularly failed to do even the basics. On multiple occasions, our room was not cleaned, and our towels were not replaced because housekeeping simply forgot.

To make matters worse, the check-out times listed on the website were incorrect, causing unnecessary confusion and inconvenience. There was also no bellman available to assist with luggage, which is a standard service one would reasonably expect from a hotel claiming a 5-star rating.

For a property that presents itself as a 5-star hotel, the service, cleanliness, and amenities were below 1-star standards. The entire experience fell far short of expectations, and I have genuinely stayed in cleaner, better-managed, and more comfortable Airbnbs in Athens.

I would not recommend this hotel to anyone and would strongly advise future guests to look elsewhere.

2026-06-20 via Nuitee
M
Morales solo_traveller es
4
2026-06-15 via Nuitee
S
Sina solo_traveller no
3
2026-06-15 via Nuitee
F
Fawzy H D couple ps
9
2026-06-09 via Nuitee
A
annie solo_traveller fr
8
Pros:

L accueil et l amabilité du personne
l le confort de la chambre
La vue sur le parthenon

Cons:

Éloigné du centre nécessitant un taxi pour tout déplacement
Hôtel situé dans un quartier ayant mauvaise réputation (drogue et prostitution)

2026-06-08 via Nuitee
P
Privett-Mendoza solo_traveller gb
8
2026-06-08 via Nuitee
N
Naief solo_traveller sa
9
Pros:

The staff was very friendly and very helpful, they helped us to book the trip to the islands

Cons:

more like a 4 star hotel

2026-06-02 via Nuitee
גרוס family_with_children il
7
2026-05-30 via Nuitee
N
Nina Hoeppel extended_group de
5
Leider wird jede email ignoriert um eine Rechnung zu dem gebuchten Aufenthjalt zu bekommen
Cons:

Zum Teil war die Einrichtung und vorallem die Zimmer in einem sehr schlechten hygienischen Zustand.

2026-05-26 via Nuitee
L
Liron couple il
6
מנהלת המלון היית מאוד מאוד נחמדה ועוזרת, וללא מנהלת המלון הציון שהייתי נותן למלון היה 2-3
Pros:

מנהלת המלון מאוד מאוד נחמדה ועוזרת ורואים שהיא רוצה שאורחי המלון יהיו שבאי רצון!
אישרו לנו לשהות בחדר מעבר לשעת הצ׳יק אאוט (אומנם רק לאחר שיחה עם המנהלת של המלון - בקבלה העובדת הראשונה ששאלנו אותה לא הסכימה).

Cons:

הארוחת בוקר עלובה. מאפים ישנים - מאפים צריך להביא מאותו היום ולא ממספר ימים לפני. כל העמדות אוכל חם היו כבויות והאוכל היה קר - שזה ממש לא ברור לי.
המלון לא מלון ברמה חמישה כוכבים, לא ברמת השירות למעט מנהלת המלון, לא ברמת החדרים , מתקני המלון, ארוחת הבוקר ונראות כללית.

2026-05-26 via Nuitee
H
Heinrich couple de
8
Alles in allem ein schöner Aufenthalt.
Pros:

Sehr nettes und freundliches Personal. nettes Restaurant mit Blick auf die Akropolis

Cons:

Fenster schlossen nicht richtig. daher Nachts etwas laut. Seifenspender im Bad wurde zwei Tage lang nicht nachgefüllt.

2026-05-11 via Nuitee
T
Theo Serres solo_traveller gr
2
Pros:

Almost nothing.

Cons:

Poor breakfast with low quality, bad cleaning, in total I don't know how this is a 5 star hotel, 3 maybe.

2026-05-11 via Nuitee
Y
Yossi family_with_children il
5
די התאכזבנו
Pros:

לא אכלנו ארוחת בוקר. המיקום היה מעולה

Cons:

חלונות לא מבודדים. יש רעש אימים בחדר. הניקיון לא משהו, הצוות אפאתי. (ביקשנו עוד שקית ניילון לכביסה) הביאו רק אחרי שתי תזכורות אחרי 12 שעות.
חיפפו בניקיון החדר.
מבטיחים חדר כושר. החדר חרפה. לא מתוחזק ומרגיש צינוק

2026-05-10 via Nuitee
S
Samantha couple es
10
2026-05-10 via Nuitee
G
GRZEGORZ couple pl
7
2026-04-28 via Nuitee
I
IritLa family_with_children il
1
stay away from this hotel
Pros:

the location is nice

Cons:

It is a 2-3 stars property!!
although they publisheing themselves as 5 stars
furniture and curtains are stained.
room is small and dark.
you can clearly hear the people in the adjuscent room.
amenities are scarce.

2026-04-28 via Nuitee
I
Ilkin extended_group az
10
2026-04-26 via Nuitee
A
Avetik solo_traveller am
10
2026-04-20 via Nuitee
A
Amir couple ae
10
Pros:

The location is amazing. Everyone is happy. The service was high and we really love the view and the location as well.

2026-04-12 via Nuitee
C
Christoph family_with_children ch
6
Pros:

Zentrale Lage und guter Blick aus dem Frühstücksrestaurant auf die Akropolis.

Cons:

Wäre schön gewesen beim Frühstück frische Früchte zu haben und nicht gefrorene Erdbeeren und Pfirsiche aus der Dose.

2026-04-08 via Nuitee