Holiday Inn Orlando International Dr-ICON by IHG

Hotels
IHG
8.8 (5616 reviews)
8368 Jamaican Court, Orlando, Florida, 32819 , Orlando , US

Facilities

Meeting rooms
Fitness facilities
Nature reserve
Front entrance ramp
Health or beauty spa nearby
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Housekeeping issues
Breakfast options limited

Categories

Cleanliness
8.3
Several mentions of cleanliness but some negative feedback about housekeeping practices and dirty windows.
Service
9.3
Generally positive comments about the friendliness and helpfulness of the staff.
Location
9.8
Consistently rated highly for its convenient location near attractions and restaurants.
Room Quality
8.8
Rooms described as comfortable, spacious, and well-equipped.
Amenities
8.3
Amenities are generally satisfactory but some concerns about the pool heating and availability.
Value for Money
8.8
Overall good value for the accommodations offered.
Food and Beverage
8.3
Breakfast praised for variety but criticism regarding the lack of included options.
Overall Experience
8.8
Positive overall experience, with guests mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:52

Property Description

Experience the vibrant energy of Orlando at the Holiday Inn Orlando International Dr-ICON by IHG, where convenience meets comfort.

Recreational Delights: Dive into relaxation with our outdoor pool and energize your day in our state-of-the-art fitness center. Plus, enjoy hassle-free transportation to nearby attractions with our complimentary shuttle service to the area's top theme parks.

Culinary Excellence: Savor a delightful meal at Fusion Restaurant & Lounge, where you can enjoy buffet breakfasts on weekdays and weekends. Children 11 and under eat free, ensuring that family meals are both enjoyable and cost-effective.

Business Ready: With 5,200 square feet of versatile meeting space, our hotel is the ideal setting for your next event. Our 24-hour business center and front desk offer the support you need to ensure a seamless experience.

Don’t wait, book your unforgettable stay today!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 5616 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.8
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
A
ADALBERTO solo_traveller br
8
É uma boa opção de hotel, confortável e bem localizado, limpo e seguro, mas se o preço for equivalente a um verdadeiro r
Pros:

Tamanho do quarto, limpeza, hidratante e shampoo de qualidade no banheiro, ducha boa, cama muito boa, roupas de cama também, equipe do café muito atenciosa e cordial. Apesar do café ser pago, vale a pena, pelas opções oferecidas. A localização é boa, só nos deslocamos de Uber, para os parques da Disney, Outlets e shoppings, e o custo foi menor que uma diária de 84 dólares de aluguel de carro.

Cons:

Não tem cofre, algumas tomadas elétricas antigas, cobra caro pela taxa de armazenamento de mala, e por mala. Cobra taxa de resort, que Resort? E um bom hotel, apenas. Ficamos na semana seguinte no Endless Summer Dockside, e a comparação foi inevitável. Lá sim é um resort, e o preço foi praticamente o mesmo, sem taxa de maleiro e com early check-in sem custo. Tenha certeza que você vai pagar mais do que reservou no Booking, em razão da taxa de resort. O acesso aos prédios onde ficam os quartos podem ser acessados sem passar pela portaria, apesar de ter uma porta ativada pelo cartão, vejo um risco de segurança. Não tivemos nenhum incidente, nos sentimos seguros, é só uma observação.

2026-02-14 via Nuitee
J
Jairo solo_traveller br
10
excelente localização.
Pros:

Localização, custo-beneficio e atendimento dos funcionarios.

Cons:

A internet/wi-fi é lenta. Usamos o pacote de dados da operadora de celular.

2026-02-14 via Nuitee
G
Georgi couple gb
1
Disappointing!
Pros:

It was close to shops and amusement places

Cons:

I am extremely disappointed with how my deposit refund was handled.

I was assured that my deposit would be released on 30 January, but that never happened. After noticing the money had not been returned, I had to call again on 11 February. During that call, Victoria informed me that the deposit had in fact not been released on 30 January as previously stated, and was only processed on the day I called.

Concerned, I followed up again on 13 February to make sure it had actually been done. Emily reassured me that it had been processed and explained that it may take a week or so to appear in my account because it is an international payment.

What I find unacceptable is that I had to repeatedly chase the return of my own money. A deposit refund should not require multiple phone calls to ensure it is handled properly — especially after being given incorrect information the first time.

Hotels expect guests to pay on time before staying, and rightly so. Customers deserve that same level of responsibility and professionalism when their money is being returned.

Had I not checked my account carefully before travelling to London, I might have left without realising the refund had not been processed — and contacting them is not easy, as they are not responsive to emails (based on previous correspondence).

Overall, a very disappointing experience.

Also definately overpriced for what you get!

2026-02-14 via Nuitee
J
Jairo solo_traveller br
10
Excelente localizacao.
Pros:

Localizacao, custo-beneficio e atendimento dos funcionarios.

Cons:

A internet.

2026-02-14 via Nuitee
K
Kelsey family_with_children us
10
Perfect hotel for Universal vacation, great deal, fantastic stay!!
Pros:

It was very clean, great location, beds were comfortable, a lot of parking for free, gift shop with a ton of supplies and a cafe with good coffee and food. Cleaning staff did great job every day! Can’t say enough good things!!

Cons:

Nothing

2026-02-14 via Nuitee
S
Strauss extended_group at
8
Pros:

Lage war super, viele Restaurants in der Nähe

Cons:

Im Zimmer war es extrem kalt bzw klimatisiert und die Heizung hat nicht funktioniert.
Wir wollten einen Bus zu den Universal Studios vom Hotel nehmen, war allerdings nicht möglich, weil wir ohne amerikanischer Handynummer die Plätze nicht buchen konnten

2026-02-13 via Nuitee
W
Wendy family_with_children nl
8
Pros:

Prima hotel op een fijne locatie. Kamer was groot en de bedden lagen heerlijk.
Het zwembad is prima, met genoeg ligbedden.

Cons:

Het personeel bij de receptie was, op een enkeling na, niet vriendelijk of behulpzaam. Ze gaven foute informatie en waren over het algemeen gewoon onaardig.

2026-02-13 via Nuitee
D
David family_with_children cr
10
Pros:

Todo ordenado.

2026-02-13 via Nuitee
D
Diane couple us
9
Pros:

Great location, very nice staff, very clean

2026-02-13 via Nuitee
B
BRYTON STEEVEN couple us
10
BUENO BONITO Y BARATO
Pros:

PERFECTAMENTE UBICADO CERCA DE TODOS LOS PARQUES Y LOS MEJORES OUTLETS, QUEDA JUSTO EN FRENTE DE ICON PARK. ES BUENO BONITO Y BARATO 5 estrellas

Cons:

Todo nos gustó

2026-02-13 via Nuitee
W
William couple br
10
2026-02-13 via Nuitee
J
Jean-Francois couple ca
10
Parfait
Pros:

L’emplacement parfait et le prix raisonnable. Le meilleur choix possible pour visiter Disney et Universal. Et en plus a 1min a pied du Icon park. Quoi demander de mieux?

Cons:

Rien

2026-02-12 via Nuitee
A
ADRIANO extended_group br
10
Ótimo
Pros:

Ótimo local para as férias em orlando

Cons:

Café da manhã poderia ter frios . Mas atendeu

2026-02-12 via Nuitee
B
Bianca couple br
9
Ótima localização, quarto confortável e limpo! Otimo custo benefício.
2026-02-11 via Nuitee
C
Cyndy couple us
9
We would stay again. Friendly staff
Pros:

Clean. Well maintained

Cons:

No complaints

2026-02-11 via Nuitee
C
Cyndy couple us
10
We would stay again. Friendly staff
Pros:

Clean. Will maintained

Cons:

No complaints

2026-02-11 via Nuitee
G
Guilherme Collares couple br
9
2026-02-11 via Nuitee
C
Claudia family_with_children br
9
2026-02-11 via Nuitee
A
Ana Lucia extended_group br
9
Quartos amplos e sem carpetes.
Pros:

Quarto, sem carpete, e banheiro amplos. Bem localizado.

Cons:

Não libero o quarto para limpeza todos os dias, mas há uma política do hotel de que se você impedir a faxina por dois dias consecutivos, a faxineira entra no quarto mesmo assim.

2026-02-11 via Nuitee
L
LUCIANA family_with_children pe
10
Buen hotel, habitaciones cómodas y buena ubicación
Pros:

Muy buena ubicación, habitaciones muy cómodas y sin ruidos.
Muy buena atención de Anabel en recepción.

Cons:

Todo estuvo muy bien.

2026-02-11 via Nuitee