Musea Hotel & Apartments

Hotels
7.1 (357 reviews)
34 Frans van Mierisstraat , Amsterdam , nl

Facilities

Air conditioning
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Security alarm
Television in common areas
See all facilities

Review Highlights

Pros:
Great location
Cozy amenities
Cons:
Poor cleanliness
Outdated conditions

Categories

Cleanliness
5.1
Multiple reviews indicated poor cleanliness and issues with maintenance.
Service
8.1
Standard quality for this hotel tier, some guests noted responsiveness but issues with complaints.
Location
9.6
Strongly positive sentiments regarding the location from several reviews.
Room Quality
5.6
Complaints about outdated and undesirable conditions of the rooms.
Amenities
5.6
Mention of missing amenities such as functionality of kitchen equipment and air conditioning.
Value for Money
6.6
Some reviews suggested concerns about the price relative to the quality received.
Food and Beverage
7.6
Not mentioned explicitly but quality can be inferred as standard.
Overall Experience
8.6
Mixed experiences but some guests expressed overall satisfaction despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:29

Property Description

Sustainable Luxury in the Heart of Amsterdam

Prime Location: Musea Hotel & Apartments is conveniently situated near iconic museums like Van Gogh Museum and Rijksmuseum, making it a perfect choice for art enthusiasts.

Fully Equipped Kitchen: Selected rooms come with a modern kitchen, including a dishwasher and an oven, offering guests the convenience of preparing their meals while traveling.

Nearby Attractions: With popular spots like Heineken Experience and Vondelpark just a stone's throw away, guests can easily immerse themselves in the vibrant culture of Amsterdam.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Musea Hotel & Apartments now!

Important information:

Please note that no visitors are allowed at the premises, both in your room or in the hotel's public areas.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.1
Based on 357 reviews
Cleanliness: 5.1
Service: 8.1
Location: 9.6
Room Quality: 5.6
Amenities: 5.6
Value for Money: 6.6
Food and Beverage: 7.6
Overall Experience: 8.6
G
Giulio solo_traveller it
1
Pros:

Nullla, era molto sporca polvere ovunque e ho trovato un topo morto in camera!
Esigo un rimborso subito !

Cons:

Polvere e topo morto e personale scortese

2026-03-13 via Nuitee
G
Golan couple il
1
2026-03-12 via Nuitee
T
Thomas solo_traveller fr
10
2026-03-12 via Nuitee
M
Melanie couple il
1
Overall, this was a shocking and extremely disappointing stay.
Cons:

Very disappointing stay. We specifically booked a room with a kitchen to cook, but the equipment was extremely minimal (a pot without a lid, one spoon, one teaspoon), with no dishwasher tablets or drying rack.

The bathroom floods after every shower (no curtain/door and a leaking showerhead), we received only one hand towel and one roll of toilet paper for two people staying two nights, the sink was clogged, and the heating didn’t work so the first night was very cold.

There is no reception and responses in the Booking chat took about 6 hours. On the second night we also discovered a mouse in the apartment.

We will not return and cannot recommend this place.

2026-03-05 via Nuitee
G
González couple es
2
Incómoda
Cons:

No me gustó que no tuviera puerta la ducha, se mojaba todo, el personal un poco intenso y problemático

2026-03-05 via Nuitee
I
Idoia couple es
9
Prezio bikaina auzo txuloa
Pros:

Merkea eta auzo politean kokatua

Cons:

Komuneko dutxa nahiko kutrea dena bustitzen delako eta Gero toaila gutxiegi daudelako, zartaginak ere pixka bat zikiñak zeuden, atea konpondu beharko lukete kasi entzerratuak gelditzen gara

2026-03-04 via Nuitee
S
Sabine couple fr
6
Pros:

Bien situé .au calme proche des musees

Cons:

Manque de lumières et de rangement ( porte manteau, luminaires sur pied,étagères ...) vaisselle sale dans les placards et le lave vaisselle odorant !
Vaisselle dégradée ( assiettes ébréchées...) cafetière qui fuit

2026-03-01 via Nuitee
R
Ryaboshapka Ruslan couple ua
10
Pros:

Очень хорошее расположение апартаментов. Достопримечательности в пешей доступности

2026-03-01 via Nuitee
M
Marvin solo_traveller pe
10
Pros:

Nice sized apartment clean close to main street

Cons:

I really recommend this place it's excellent value

2026-02-25 via Nuitee
D
Daniel solo_traveller za
5
Overpriced
Cons:

The Appartment itself is falling apart and way over priced

2026-02-23 via Nuitee
Z
Zoltan solo_traveller hr
1
This property should be removed from being available to lease. The Amsterdam health authorities and tourism board should
Pros:

DO NOT BOOK AT THIS PLACE. DO NOT STAY HERE. This is the WORST place I have ever booked on bookings. The photographs they have uploaded are misrepresentation of the place. I have uploaded photos I took from my recent stay there. I moved out after the first night. I tried to communicate through the text message system as well as using the messaging system on Bookings. I never received any reply.

Cons:

It’s filthy, it’s freezing cold, the very trail heating did not work. The remote for the air conditioner was nowhere to be found so I could not try use reverse cycle/ heating function. The extra bedding and blankets provided are disgusting and filthy. The heated towel rail not only does not work but is rusted. The door jam (frame) of the entrance to bathroom is rotten. The tile at the entrance to the bathroom is stuck over with tape. The shower does not have a screen door or shower curtain. a disgusting looking mop was left to mop up the floor after showering. The bathroom sink is so blocked with hair and soap scum that the water does not drain. Refer to pics i have attached.

2026-02-22 via Nuitee
L
Line couple fr
5
Pros:

La qualité du logement : son emplacement

Cons:

La propreté (moisissures dans la sdb, pas de porte, ni rideau) : cest pas évidant de ne pas mettre de l'eau au sol dans la sdb et pas de tapis de bain en pluss ....

Porte pour accéder dans la cour (la serrure est cassée) on ne peut donc pas ouvrir, ni aérer le logement

2026-02-13 via Nuitee
C
Consuelo couple it
8
2026-02-11 via Nuitee
M
Manon family_with_children ch
2
Ne vaut pas du tout son prix !
Pros:

Emplacement ok

Cons:

Tout était délabré, pas entretenu, sale, pas de réception, pas de personnel de ménage(en plus à oublié son matériel la chambre), pas de place, pas de store (car collé à la fenêtre), pas assez de linge à disposition et vu qu’il n’y a pas de réception on ne peut pas en demander. Manque de lumière que ce soit dans les chambres ou dans l’ascenseur (la veilleuse ne suffit pas), bombarde de mail avant l’arrivée. Bref, vraiment très dommage car potentiel

2026-02-11 via Nuitee
K
KRISTINA couple cz
9
2026-02-10 via Nuitee
K
Krystyna couple pl
8
Amsterdam jest wspaniały a przy tym apartamencie jest blisko Concertgebouw ze wspanialszymi koncertami i wszystkie najwa
Pros:

Super lokalizacja, cicho i przyjemnie.
W apartamencie wiele udogodnień. Żelazko, pralka, zmywarka.

Cons:

Spłuczka w toalecie nie działała i woda leciała nieprzerwanie, trzeba było za każdym razem dokładnie sprawdzać czy się odkliknelo.
W kuchni była tylko końcówka ręcznika kuchennego… albo powinien być nowy dla gościa, albo dołączona ścierka.

2026-02-10 via Nuitee
R
Rareș solo_traveller de
1
Pros:

Everything forever and broken.

Cons:

Nothing

2026-02-09 via Nuitee
T
Tamara couple es
10
2026-01-29 via Nuitee
C
charlotte family_with_children fr
7
Pros:

Great location out of city centre but still accessible; practical set up - comfortable for 3 people for a weekend, for 2 people for a longer stay

2026-01-26 via Nuitee
G
gilbert andres extended_group cr
10
2026-01-26 via Nuitee