Children allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful views
Cons:
Distance to attractions
Dust in some areas

Categories

Cleanliness
8.43
Cleanliness mentioned positively in most reviews, but minor issues noted such as dust in certain areas.
Service
9.4
Service was repeatedly highlighted as excellent, with staff being friendly and attentive.
Location
8.94
Generally a positive sentiment for location, though some feedback mentioned distance from attractions.
Room Quality
8.99
Overall satisfaction with room quality, with spacious and clean features expressly noted.
Amenities
9.22
Strong approval of the amenities, especially the rooftop bar and swimming pool.
Value for Money
8.68
Value perceived as good by many, though some reviewers suggested prices could be high.
Food and Beverage
8.83
Food quality received a mix of praise and constructive criticism, especially regarding menu options.
Overall Experience
8.7
Overall experience was positive, but some reviewers noted certain aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:02

Property Description

Luxurious Amenities
Hotel Indigo Alishan offers an array of luxurious amenities including an outdoor swimming pool, fitness centre, and a relaxing hot tub. Guests can unwind in style and comfort during their stay.

Culinary Delights
Indulge in a culinary journey at the hotel's restaurant serving Chinese, local, and Asian cuisine. With options ranging from vegetarian to dairy-free, there's something to satisfy every palate.

Convenient Location
Located in Fanlu, the hotel is in close proximity to Wufeng Park and Alishan Forest Railway. With a paid airport shuttle service to Chiayi Airport, guests can easily access the property for a seamless travel experience.

Experience luxury, culinary delights, and convenience at Hotel Indigo Alishan. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs TWD 200 per hour.

Location

Guest Reviews

8.9
Based on 158 reviews
Cleanliness: 8.43
Service: 9.4
Location: 8.94
Room Quality: 8.99
Amenities: 9.22
Value for Money: 8.68
Food and Beverage: 8.83
Overall Experience: 8.7
Y
Yi Hsin • couple • tw
10
近乎滿分的住宿體驗，太喜歡了！
Pros:

近乎滿分的住宿體驗，太喜歡了！櫃檯服務熱情親切，會提前聯絡提醒天氣和上山路線，感謝幫我們免費升級套房並提供結婚週年慶祝蛋糕，還推薦我們迷糊步道的賞螢行程（4月底去螢火蟲很多）。整間飯店裝潢設計質感極佳，房間安靜且床墊軟硬適中，從沐浴備品（澡茶超讚！）到 mini fridge 到 happy hours 的飲食都很高規格，也順利在頂樓欣賞到日出美景，房價雖貴但非常值得！

Cons:

無

2026-05-01 • via Nuitee
Y
yuetling • couple • tw
8
Pros:

頂樓舒適寬敞

Cons:

餐廳內早餐熟食種類不多，晚餐價格稍微貴一點。

2026-04-24 • via Nuitee
C
CHING FEN • couple • tw
9
Pros:

不需要早起接駁的方式看日出，只需要上頂樓就可以有熱巧克力及可頌可以享用欣賞著日出

Cons:

飯店櫃檯的接待人員沒有熱誠

2026-04-21 • via Nuitee
甯 • couple • tw
9
空氣好，館內的服務以及接駁車的行程都很棒，早上看日出是第一優選的酒店。晚上酒吧的主理人實在太棒，可以說再訪這家酒吧店是為了酒吧與日出而去的。各房設備齊全，吧台與浴缸給高分。
Pros:

硬體設施與服務人員的態度都很棒。

Cons:

天哪！晚餐實在是可怕的經驗，貴得要死又沒有菜，建議以後叫計程車下山去吃會好很多。早餐有80分的水準，但連續吃兩天同樣的菜色，就有點膩了。

2026-04-18 • via Nuitee
文慈 • extended_group • tw
1
嗯，不會推薦親友入住，可見住宿經驗不佳
Pros:

硬體設施不錯，員工服務態度很好

Cons:

位置在深山風景區，旅客多攜帶著行李，舟車勞頓，但入住時間比大部分飯店的入住時間晚一小時，退房時間仍為11點。另外，在深山區，早餐餐廳7點才開始，大部分旅客在欣賞日出後在餐廳外空等早餐餐廳開始營業。晚餐也6點才開始。午餐餐廳只營業到2點半。大部分客戶願意花高價入住，希望泊食都盡興滿意，可惜食的部分不佳。性價比相對打了折扣
午餐餐廳，用餐客人不多，因此任憑表演舞團在餐廳裡高談闊論，大聲喧嘩，嚴重損傷五星級飯店的品質與水準。
不會再入住，也絕不會推薦

2026-04-14 • via Nuitee
建偉 • couple • tw
5
由於該飯店訂房組未能體諒顧客修改訂單，且不信任本人所更換之訂單，堅持原訂單無法取消，本人不做任何住宿評論，亦不會再去該飯店住宿。
2026-04-09 • via Nuitee
聖辰 • family_with_children • tw
10
2026-04-04 • via Nuitee
S
Sandra • couple • tw
8
Pros:

位置，頂樓風 景絕佳，很幸運看到日出，令人屏息

Cons:

價格過高，尤其晚餐品質普通卻收2600元，太貴

2026-04-03 • via Nuitee
T
Torsten • couple • de
6
Mehr Schein als sein…..
Pros:

Die Lage ist wirklich sehr gut, aber rundum und nur wenige Fahrminuten gibt es zahlreiche weitere Unterkünfte die einen ähnlichen Ausblick haben.

Cons:

Preis-Leistung stimmen hier null. Wir hatten ein Zimmer mit Bergblick, aber am Balkon waren die Scheiben so verdreckt, dass man kaum durchsehen konnte. Auch im Bad roch es muffig und feucht. In der Rooftopbar bestellten wir die Käseplatte und das, was wir erhalten haben hatte mit dem auf der Karte nichts zu tun. Für den Preis würde ich lieber woanders hingehen….

2026-03-26 • via Nuitee
M
Mabel • extended_group • us
10
2026-03-24 • via Nuitee
W
Weichih • couple • tw
10
Pros:

早餐和晚餐餐點好吃。頂樓調酒很棒

2026-03-24 • via Nuitee
M
MUFAN • couple • tw
10
2026-03-22 • via Nuitee
L
Li-hsiang • extended_group • tw
7
2026-03-18 • via Nuitee
芳怡 • family_with_children • tw
10
飯店人員很親切和善，服務周到，很棒的住宿體驗
Pros:

可以到頂樓看日出，真是太方便了

Cons:

距離阿里山的遊樂園區有一段距離

2026-03-18 • via Nuitee
崑 • extended_group • tw
10
本次入住7樓，高樓層房型安靜。晚餐為自助式，料理多樣、食材新鮮。
Pros:

櫃檯接待的潘經理專業、晚餐菜色豐富。

Cons:

無

2026-03-15 • via Nuitee
蘊蓁 • couple • tw
10
2026-03-15 • via Nuitee
菀軒 • couple • tw
9
頂樓能看日出，慶祝紀念日很愉悅
Pros:

服務人員的友善以及貼心度十分優秀。
床鋪的軟硬度適中，枕頭也很舒服。
為慶生而準備的佈置很可愛

Cons:

光線：房間的窗簾與天花板、與落地窗側面交接會漏光。
隔音：能聽得到隔壁關門的聲音

2026-03-12 • via Nuitee
小珊 • couple • tw
7
2026-03-08 • via Nuitee
俊宏 • couple • tw
9
2026-03-01 • via Nuitee
J
Jun Chen • couple • tw
9
整體來說很棒，除了晚餐和早餐的湯品不知道為什麼都是涼的
Pros:

位置很棒
房間設施很好

Cons:

晚餐和早餐的湯都是涼的

2026-03-01 • via Nuitee