Eco Hotel Terrabella

Hotels
•
Independent
7.4 (5 reviews)
Cra. 35 Este, Medellín, Antioquia, 050017 , Medellín , CO
57-3016430309

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Pets allowed

Facilities

Free breakfast
Proposal/romance packages available
Firepit
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Continental breakfast
Designated smoking area
See all facilities

Review Highlights

Pros:
Welcoming staff
Cons:
Noise disturbances
Limited heating options
Inadequate room essentials

Categories

Cleanliness
5.7
Mixed reviews on cleanliness, with some guests mentioning it and others reporting maintenance issues.
Service
7.7
Service was generally appreciated, but some guests had complaints about staff behavior and noise levels.
Location
7.8
The hotel's location near key landmarks was well-received by guests, although noise was mentioned as a drawback.
Room Quality
6
Mixed feedback on room quality, with some guests facing issues like inadequate heating and noise disturbances.
Amenities
3
Low rating for amenities due to reports of noise disturbances, limited heating options, and lack of top sheets.
Value for Money
2.9
Guests felt the high price did not match the overall experience and reported various issues affecting their stay.
Food and Beverage
4.5
Feedback on food and beverage was mixed, with cold coffee and allergen incidents detracting from the experience.
Overall Experience
6.3
Despite some drawbacks, most guests had a moderately positive overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 16:27

Property Description

Experience the serene charm of Eco Hotel Terrabella, nestled in the heart of a national park in Medellín.

Luxurious Comfort
Relax in our exquisite guestrooms, featuring Tempur-Pedic beds with down comforters and fine Egyptian cotton sheets. Stay entertained with Smart televisions and enjoy modern rainfall showerheads in your private bathrooms.

Delightful Dining Experiences
Savor delightful meals at our on-site restaurant, and join fellow guests at our complimentary daily reception. Don’t miss our generous continental breakfast served each morning to start your day off right.

Unparalleled Amenities
Enjoy complimentary wireless internet access throughout the hotel, unwind with onsite massages, or have fun in our arcade/game room. With a dedicated 24-hour front desk and convenient laundry facilities, we ensure a seamless and relaxing stay.

Escape the ordinary and book your unforgettable stay at Eco Hotel Terrabella today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • This property caters to LGBTQ+ guests.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: JOS

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.4
Based on 5 reviews
Cleanliness: 5.7
Service: 7.7
Location: 7.8
Room Quality: 6
Amenities: 3
Value for Money: 2.9
Food and Beverage: 4.5
Overall Experience: 6.3
A
Angie Carolina • extended_group • co
8
Pros:

Muy buena experiencia. Un lugar acogedor, con ambiente hogareño y excelente atención. Ideal para quedarse cómodo.Lo recomiendo

2026-05-08 • via Nuitee
D
Diego • couple • co
9
2026-05-08 • via Nuitee
J
Juan • solo_traveller • co
10
Recomiendo mucho este lugar
Pros:

La atención del personal fue excelente, Andrés siempre estuvo dispuesto a ayudar y a brindar recomendaciones. La habitación y las áreas comunes estaban siempre bien acondicionadas y en perfecto estado.

2026-05-07 • via Nuitee
H
Hanier Guillermo • couple • co
10
2026-05-06 • via Nuitee
J
juan gonzalo • couple • co
9
Un lugar de descanso y buena atención
Pros:

La atención de Andrés el de recepción y mantenimiento realmente hace la diferencia

Cons:

Falta de menú en el restaurante

2026-05-06 • via Nuitee
J
Juan Fernando • solo_traveller • co
8
2026-05-05 • via Nuitee
N
Naty • couple • co
6
Pros:

El lugar es bonito

Cons:

Mal atención del personal

2026-05-05 • via Nuitee
D
Daniela • couple • co
6
Pros:

El ambiente del alojamiento es tranquilo.

Cons:

El desayuno desmejoró, muy poca fruta, no hay opciones para elegir.
Las camas con grandes y los colchones divididos, así que al hacerse en medio de la cama talla la división entre ambos.

2026-05-05 • via Nuitee
S
Santana • couple • co
10
2026-05-04 • via Nuitee
M
Maria Fernanda • couple • co
8
2026-05-04 • via Nuitee
J
Juan Jose • solo_traveller • co
10
2026-05-03 • via Nuitee
S
SANCHEZ • solo_traveller • co
8
Pros:

La tranquilidad de la zona

Cons:

La habitación con la cabina de vidrio templado, estaba a punto de caer, por favor tener cuidado en la habitación Guajira el vidrio representa un riesgo potencial para el visitante.

2026-05-03 • via Nuitee
D
Dra mamá • couple • co
4
Olor feo en las instalaciones.
Pros:

La hamacas del área externa, había agua caliente, el restaurante es bonito, y hay naturaleza en la zona

Cons:

La cama para mi un poco incómoda parecía King pero eran 2 individuales pegadas así que terminamos durmiendo en una individual los 2, olía a humedad el cuarto, ruido en la mañana unas guacharacas o algo así, olía muy feo el lugar, preguntamos y dijeron que es una champiñonera que hacía su fertilizante así que olía a puro excremento, el desayuno normal, huevos arepa y chocolate.
Realmente no volvería por el olor.

2026-05-03 • via Nuitee
N
Naty agudelo • solo_traveller • co
10
Pros:

Tranquilidad amabilidad

2026-05-02 • via Nuitee
B
Bedoya • solo_traveller • co
10
Pros:

Las instalaciones son brutales

Cons:

El internet estaba malo

2026-05-01 • via Nuitee
J
Juan • solo_traveller • co
10
2026-04-28 • via Nuitee
M
Manuela • extended_group • co
10
Muy recomendado.
Pros:

Es la tercera vez que vengo y cada vez ha sido una habitación nueva, excelente todo! Además las personas que atienden son muy hospitalarias y de gran servicio. Muy recomendado.

2026-04-26 • via Nuitee
N
Nolwenn • solo_traveller • fr
10
2026-04-24 • via Nuitee
J
juan david • solo_traveller • pe
9
Pros:

El lugar y la ubicación

Cons:

El papel higiénico muy malo, la verdad toco luchar con el para no ensuciarme

2026-04-24 • via Nuitee
S
Santi • couple • co
10
Descanso
Pros:

Ubicado en un corregimiento muy turistico, su clima lo hace muy agradable para dormir. Buena calidad para un precio un bajo.

Cons:

Desayuno

2026-04-24 • via Nuitee