Eco Hotel Terrabella

Hotels
•
Independent
7.4 (5 reviews)
Cra. 35 Este, Medellín, Antioquia, 050017 , Medellín , CO
57-3016430309

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Pets allowed

Facilities

Free breakfast
Proposal/romance packages available
Firepit
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Continental breakfast
Designated smoking area
See all facilities

Review Highlights

Pros:
Welcoming staff
Cons:
Noise disturbances
Limited heating options
Inadequate room essentials

Categories

Cleanliness
5.7
Mixed reviews on cleanliness, with some guests mentioning it and others reporting maintenance issues.
Service
7.7
Service was generally appreciated, but some guests had complaints about staff behavior and noise levels.
Location
7.8
The hotel's location near key landmarks was well-received by guests, although noise was mentioned as a drawback.
Room Quality
6
Mixed feedback on room quality, with some guests facing issues like inadequate heating and noise disturbances.
Amenities
3
Low rating for amenities due to reports of noise disturbances, limited heating options, and lack of top sheets.
Value for Money
2.9
Guests felt the high price did not match the overall experience and reported various issues affecting their stay.
Food and Beverage
4.5
Feedback on food and beverage was mixed, with cold coffee and allergen incidents detracting from the experience.
Overall Experience
6.3
Despite some drawbacks, most guests had a moderately positive overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 16:27

Property Description

Experience the serene charm of Eco Hotel Terrabella, nestled in the heart of a national park in Medellín.

Luxurious Comfort
Relax in our exquisite guestrooms, featuring Tempur-Pedic beds with down comforters and fine Egyptian cotton sheets. Stay entertained with Smart televisions and enjoy modern rainfall showerheads in your private bathrooms.

Delightful Dining Experiences
Savor delightful meals at our on-site restaurant, and join fellow guests at our complimentary daily reception. Don’t miss our generous continental breakfast served each morning to start your day off right.

Unparalleled Amenities
Enjoy complimentary wireless internet access throughout the hotel, unwind with onsite massages, or have fun in our arcade/game room. With a dedicated 24-hour front desk and convenient laundry facilities, we ensure a seamless and relaxing stay.

Escape the ordinary and book your unforgettable stay at Eco Hotel Terrabella today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • This property caters to LGBTQ+ guests.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: JOS

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.4
Based on 5 reviews
Cleanliness: 5.7
Service: 7.7
Location: 7.8
Room Quality: 6
Amenities: 3
Value for Money: 2.9
Food and Beverage: 4.5
Overall Experience: 6.3
L
Leandro • pet
10
Pros:

Super nice cabin in the rural area with many activities to enjoy, like campfires and a green space for walking. I went with my dog and had a great time. It's also just 5 minutes away from Parque San Elena. The staff is super friendly.

2024-12-08 • via Nuitee
J
Jose
2
Pros:

No one is here to open the hotel

2024-12-08 • via Nuitee
D
Debra
8
Pros:

Beautiful bamboo architecture, very friendly staff, lovely little town outside of Medellin with great moderate but changeable weather. Bring a warm jacket for mornings and eveningsn and summer clothes for during the day. 7200 ft above sea level!

2024-07-24 • via Nuitee
L
Leysis • friends
6
Pros:

They don't clean the room everyday.
You can't go late, if you go night life, you have to call them to open the door. Sometimes the breakfast was late. Too much cold in the room. It is a little far from the city.

2023-07-28 • via Nuitee
L
Luis • family
6
Pros:

Place is great but, I couldn't enjoy it because I had some issue and I was not in the reservation during those days.

2023-07-22 • via Nuitee