Hotel Caribbean Cartagena

Hotels
8.3 (1516 reviews)
270 Diagonal 1 Playa el Laguito , Cartagena de Indias , co

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Hot tub/Jacuzzi
Invoice provided
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice amenities
Comfortable beds
Cons:
Poor room cleanliness
Limited food variety
Small rooms

Categories

Cleanliness
6.96
Several reviews mentioned issues with cleanliness, including dust under beds and lack of maintenance in some areas.
Service
9.63
Overall positive mentions of staff being friendly and attentive.
Location
8.97
Multiple reviews highlighted the good location near beaches and restaurants.
Room Quality
7.62
Mixed sentiments with some rooms described as small and uncomfortable.
Amenities
8.45
Most guests appreciated amenities like pools and restaurants, though some issues noted with the jacuzzi.
Value for Money
8.41
Some reviews suggested good value for money, though breakfast quality could improve.
Food and Beverage
7.96
The breakfast was criticized for being limited, but other dining experiences were highlighted positively.
Overall Experience
8.43
Generally positive experience, but some significant concerns about room quality affected the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:17

Property Description

Luxurious Amenities

Hotel Caribbean Cartagena offers a blend of comfort and style with an outdoor swimming pool, terrace, and a hot tub. The rooms are elegantly designed with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms stocked with free toiletries.

Convenient Location

Situated just a few kilometers away from popular attractions like Palace of the Inquisition and Bolivar Park, Hotel Caribbean Cartagena provides easy access to key landmarks and beaches like Laguito Beach and Bocagrande Beach. The hotel's proximity to the airport makes it a convenient choice for travelers.

Exceptional Service

From the welcoming reception to the attentive room service and free WiFi, Hotel Caribbean Cartagena ensures a memorable stay for all guests. The staff is ready to offer local tips and assistance, making your experience truly personalized.

Book your stay at Hotel Caribbean Cartagena for a perfect blend of luxury and convenience.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.3
Based on 1516 reviews
Cleanliness: 6.96
Service: 9.63
Location: 8.97
Room Quality: 7.62
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 8.43
B
Bejarano • couple • co
10
Super recomendable
Pros:

Su limpieza, comida, comodidad, ubicación, calidad de atención

2026-04-09 • via Nuitee
Q
QUINTERO • extended_group • co
6
Cons:

Mucho escándalo de huéspedes y niños altas horas de la noche

2026-04-09 • via Nuitee
J
Juan pablo • solo_traveller • co
9
Pros:

La vista de la habitación, super espectacular

Cons:

La TV no había señal

2026-04-06 • via Nuitee
Y
Yair • couple • cr
8
2026-04-05 • via Nuitee
N
Nunes • extended_group • br
5
Pros:

Vista posterior para o mar

Cons:

Funcionário por engano habilitou uma chave para outra família.
Um homem entrou em nosso quarto enquanto dormíamos.

2026-04-03 • via Nuitee
N
Nieto Piedrahita • couple • co
8
2026-04-03 • via Nuitee
D
Dayana • family_with_children • co
10
2026-04-03 • via Nuitee
M
MARIA DOLORES • couple • es
5
Pros:

La cama era cómoda

Cons:

No había agua caliente, las toallas estaban sucias. La primera noche nos alejaron en una habitación interior con humedad, nos salió una cucaracha. La terraza de las piscinas era muy pequeña. El desayuno pobre y muy simple. El café con leche pésimo.

2026-04-03 • via Nuitee
L
Liliana • couple • co
2
Fatal
Pros:

Que estaba limpio

Cons:

Mi habitación se quedó toda una noche sin fluido eléctrico, no había citofono para comunicarme con recepción y mi celular estaba descargado. El calor no le dejó dormir y a las 7 am que pretendí bañarme, no había agua

2026-04-02 • via Nuitee
H
HELMER • extended_group • co
9
2026-04-02 • via Nuitee
E
Egusquiza • extended_group • pe
9
Estuvo todo muy lindo!
Pros:

Me gustó mucho el servicio de limpieza del hotel , el trato del personal también fue muy bueno , el restaurante muy variado y su personal atento! Volvería a hospedarme ahí.

Cons:

En realidad todo estuvo bien, las piscina temperada estaba super bien, las alternativas de desayunos fue muy bueno!
Me encanto.

2026-04-01 • via Nuitee
P
Patrick • solo_traveller • de
9
2026-04-01 • via Nuitee
A
AMF • couple • co
10
Me encantó mi estadía aquí
Pros:

Me gustó este hotel su ubicación es un ambiente tranquilo y seguro , las instalaciones muy bonitas y habitaciones cómodas , limpio y la atención del personal excepcional, el desayuno es a la carta y eso me encantó , volvería , tiene vistas increíbles

Cons:

No dejar que los huéspedes en la madrugada hagan tanto ruido en las zonas comunes para garantizar el descanso de los demás huéspedes

2026-03-31 • via Nuitee
Y
yoshitaka • solo_traveller • jp
8
2026-03-31 • via Nuitee
G
Giordano • couple • it
10
2026-03-28 • via Nuitee
L
Lilian • couple • us
9
Pros:

Si personal muy amable

2026-03-28 • via Nuitee
A
Alejandro • couple • co
9
2026-03-27 • via Nuitee
O
Olga • extended_group • co
10
2026-03-25 • via Nuitee
W
Wendy • solo_traveller • ca
9
Definitely stay there again!! The only reason we left that area was we wanted to be within walking distance to the walle
Pros:

The view the room was clean staff are great

Cons:

The doors do not lock properly
we had a fellow use his key to get into our room thought it was his (he was very gentlemanly about it)

2026-03-23 • via Nuitee
F
Fabian • couple • co
5
2026-03-23 • via Nuitee