Free

Facilities

Television in common areas
Free wired internet
Offsite parking discounted rates available
Internet access
Japanese garden
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
See all facilities

Review Highlights

Cons:
Unable to check in
Poor communication
Forced to stay elsewhere

Categories

Cleanliness
3
The lack of check-in information indicates poor management and cleanliness standards.
Service
7
Phone line was busy and did not respond to messages, indicating below-average service.
Location
7
Location is likely acceptable given standard expectations.
Room Quality
6
Not mentioned, assumed standard quality for this hotel tier.
Amenities
6
Not mentioned, assumed standard quality for this hotel tier.
Value for Money
7
Not mentioned, but implied to be fair as forced to stay elsewhere.
Food and Beverage
6
Not mentioned, assumed standard quality for this hotel tier.
Overall Experience
6
Overall negative experience due to inability to check-in.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:03

Property Description

Charming Accommodation in Miami:
Experience luxury and comfort at Pastel Apartments in Miami. Indulge in our serene garden and vibrant shared lounge.

Modern Amenities:
Enjoy complimentary WiFi and convenient on-site parking. Elevate your stay with our lift and shared kitchen facilities.

Stylish Living Spaces:
Our well-appointed units feature private entrances, stylish decor, and essential amenities like air conditioning, flat-screen TVs, and fully equipped kitchens.

Book now for an unforgettable stay at Pastel Apartments in Miami!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.3
Based on 5 reviews
Cleanliness: 3
Service: 7
Location: 7
Room Quality: 6
Amenities: 6
Value for Money: 7
Food and Beverage: 6
Overall Experience: 6
M
maxwell
2
Pros:

I never received the check-in information/code and was unable to check in. Phone line was busy and they did not respond to messages. I was forced to stay somewhere else.

2025-11-25 • via Nuitee
H
Helen • couple • us
9
Pros:

Location was excellent for the baseball stadium.

Cons:

Front Door slamming when trying to sleep. Hard to control ac.

2025-08-05 • via Nuitee
F
Francine • solo_traveller • gy
9
2025-08-02 • via Nuitee
C
Christiaan • review category business travellers • us
1
Scam! Thieves! They took the money and we had to book another hotel
Pros:

Scam! Be aware! won’t recommend this company not even to my enemies

Cons:

We could not check in because they ask you for selfies, pictures of your id and credit card and send to them in the Filipinas. What looks a total scam.

2024-04-22 • via Nuitee
L
LaQuincia • friends
10
Pros:

I loved everything about our stay. We just didn’t have enough towels or tissue left in our apartment so we had to go out and purchase towels and tissue but the overall stay is nice

2024-01-30 • via Nuitee