Marom Port Said Resort & Beach

Hotels
8.7 (951 reviews)
Al Zaim Ghandi St, off Atef El Sadat St. , Port Said , eg

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Food quality issues
Beach cleanliness concerns

Categories

Cleanliness
8.61
The pool was described as clean but the beach was noted to be under construction and not very clean.
Service
9.08
Staff were repeatedly mentioned as friendly and helpful, contributing positively to the overall experience.
Location
9.12
The location was praised for its proximity to the lagoon and the quiet, tranquil environment.
Room Quality
8.87
Rooms were described as pleasant, comfy, and well-equipped, though some noted inconsistencies with room quality.
Amenities
8.7
Amenities such as the pool and private beach received mixed reviews, but overall were viewed positively.
Value for Money
8.76
Reviewers felt the experience was worth the cost, especially considering the facilities provided.
Food and Beverage
7.61
Major complaints about breakfast and dining experience; improvements needed in food quality.
Overall Experience
8.88
Guests had generally good experiences, with some specific feedback on service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:03

Property Description

Luxurious Amenities and Services

Marom Port Said Resort offers a range of top-notch amenities for a comfortable stay. With an outdoor swimming pool, garden, and a shared lounge, guests can unwind and relax in style. The terrace provides a perfect spot to enjoy the beautiful surroundings.

Delicious Dining Options

Indulge in exquisite culinary experiences at the on-site restaurant and bar. Whether it's a hearty meal or a refreshing drink, the dining options at Marom Port Said Resort are sure to satisfy every palate.

Family-Friendly Environment

For families traveling with children, the hotel's children's playground is a fantastic feature. Let the little ones have a blast while you enjoy a peaceful vacation.

Experience the perfect blend of luxury and comfort at Marom Port Said Resort. Book your stay now for an unforgettable getaway.

Important information:

Visits from outside the hotel are strictly not permitted.

Please note that the heated pool is only available from December 15 to March 31.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 951 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.12
Room Quality: 8.87
Amenities: 8.7
Value for Money: 8.76
Food and Beverage: 7.61
Overall Experience: 8.88
L
Leverrier family_with_children fr
9
Deux très belles nuits au calme dans un cadre enchanteur.
Pros:

Nous étions avec ma fille et mes 2 petites filles en période de ramadan. Pas de buffet mais des petits déjeuners copieux livrés en chambre. Personnel aux petits soins. On nous a même surclassés. Je reviens dans cet hôtel toujours enchantée.

2026-03-03 via Nuitee
L
Leverrier family_with_children fr
9
Beau séjour reposant dans un cadre magnifique
Pros:

Le cadre, les piscines, l’accès à la mer. Personnel aux petits soins!!!
Le restaurant italien sert des plats copieux et excellents.

Cons:

Un seul inconvénient, le vent dans les escaliers et les couloirs.

2026-03-03 via Nuitee
D
Dr. Manuel solo_traveller us
1
DO NOT STAY HERE! - IT IS DIRTY
Pros:

When you view this hotel on any platform, simply know it is a total fraud.
It's fake! The pictures on the website were probably taken from the only clean room they have clean. When I arrived to the hotel, the reception was a mess.
They had no clue how to find my reservation. After finally finding it, a staff member walked me to my room and took my room key with him after he escorted me to my room. But before he left the room, he watched me program the safe box located in the room. I was traveling with more than $20,000 US DOLLARS. I quickly switched rooms and the staff at the front desk were argumentative and not cooperative with the room move. The property looks like a tornado passed by, it is not inviting at all. The pictures the property portrayed are completely inaccurate and you will be highly disappointed. If you are accustomed to quality locations, THIS PLACE IS NOT FOR YOU!!!! You will be super upset upon arrival. If you encounter a situation with your stay, good luck getting assistance.
When I asked for someone that speaks English, they said the person was not present and I would have to wait until after the weekend. The property is managed by a Chinese company. We all know they simply want money. They are not interested in making you comfortable or providing service. When I asked about local restaurants, they told me "the restaurants around here are not good", and they urged me to eat in the hotel. However, that was not the case at all. I travel the world for a living as a doctor. Finding sanitary restaurants is the most easiest thing to do, and I found an abundance of amazing restaurants in the area. It was sad to hear the hotel speak bad about local restaurants. It's bad for commerce, and bad for business. I investigated the area before arriving and found quality hotels nearby. I left the following day to a more reputable and responsible hotel. Do your research please! Select a hotel that cares about you and your family.

Cons:

I didn’t like anything about this property at all.

2026-02-26 via Nuitee
B
Beshr Al-Sabbagh family_with_children nl
5
Good but not professional
Pros:

Room , Swim pool , kitchen devices , Beds , cleaning staff and reception staff,WIFI

Cons:

The safe wasn't working due to missing batteries. We called them for three days, and each time they said "tomorrow," so we left the hotel without the problem being fixed.
The beach is nothing like the pictures; it's very dirty and there are no safety measures.
My reservation included breakfast, but at the dinner table, there was an annoying employee who insisted we take limited portions of food and didn't give us any choice. He even counted the sugar packets we used for our tea. When we complained, the restaurant manager resolve the issue.

2026-02-22 via Nuitee
T
Tarek extended_group eg
8
2026-02-14 via Nuitee
E
ECOZONE MANUFACTURING family_with_children tr
10
2026-02-13 via Nuitee
D
Deniefn extended_group it
8
Very very nice
Pros:

La stanza è nuova, molto bella, il letto comodo, il bagno ben strutturato. La zona piscina molto bella e rilassante.

Cons:

Mi aspettavo un po di più dalla colazione

2026-02-12 via Nuitee
A
Ali family_with_children eg
9
2026-01-30 via Nuitee
M
Mirella couple au
8
I enjoyed visiting this city in transition.
Pros:

Convenient location for walking to the beach and Suez Canal. The buffet breakfast was plentiful with a variety of traditional and western food. Three huge swimming pools, including a heated one. Comfortable bed and our room looked on to one of the swimming pools.

Cons:

The bathroom is too small as is the shower recess. Impossible to have a shower without almost flossing the whole bathroom floor. Instant coffee was a disappointment.

2026-01-29 via Nuitee
M
Mohanad family_with_children se
9
Pros:

Location, clean, Breakfast, comfortable

Cons:

Parking, WiFi

2026-01-27 via Nuitee
W
Walaa family_with_children us
10
Pros:

Loved the suite my family stayed in. The beach is also a plus with several seating areas that have a calm and peaceful touch. The staff were very kind and helpful. The rooms were spacious and spotless. The food was delicious with a variety for every taste. We tried the open buffets and dining at the hotel restaurant and we weren't disappointed. The many pools are also a plus, although a bit too cold to swim in January. Many shops, restaurants and food stalls are nearby within a short walking distance. I enjoyed my stay and would definitely visit again

Cons:

Nothing to fault really. Maybe just the surroundings of the hotel need to be cleaned because opening my window and seeing a lot of trash on the outside of the hotel wasn't a pleseant sight.

2026-01-27 via Nuitee
A
Amir extended_group au
3
Horrible
Cons:

The check in took hours
Messed up rooms

2026-01-25 via Nuitee
B
Basma family_with_children eg
9
2026-01-21 via Nuitee
M
Mohamed Hossam couple eg
8
2026-01-20 via Nuitee
B
Bilan family_with_children us
9
2026-01-20 via Nuitee
R
Ramy family_with_children eg
9
2026-01-20 via Nuitee
M
Mohamed Hossam solo_traveller eg
8
2026-01-20 via Nuitee
N
Nasr couple eg
8
It was a great experience
Pros:

Good breakfast and good service
The location is excellent

Cons:

The view outside and around the hotel is not nice

2026-01-19 via Nuitee
W
Walaa family_with_children eg
10
2026-01-19 via Nuitee
A
Amr couple us
9
2026-01-19 via Nuitee