Sensus Experience by Lavris

We liked the pool in our hotel area. And the jacuzzi, please be aware to take off any jewellery when going in the jacuzzi as I was wearing sliver and it got damage as there was a lot of chlorine. I will have to get it fixed when I get home. We also enjoyed the dinner more than the breakfast. We also really enjoyed the Greek night with the dancers. The bedroom was lovely. You can’t connect to Netflix or any other streaming services.

Le confort de la chambre, salle de bain, présence de piscines et jacuzzi individuels

The hotel was nice and the staff was very polite to me. I really liked my room. The breakfast was tasteful, with lots of options.

Wir waren das 5. Mal infolge im Hotel, hatten ein schönes Zimmer mit eigenem Whirlpool auf dem Dach.
Das Personal ist fleißig, freundlich und offen., deshalb kamen wir auch immer gern hierher.
Menschen, Landschaft und natürlich das glasklare Meer sind eine Reise im September/Oktober wert.
Das Hotel können wir weiter empfehlen.

propre

The grounds and general areas of the hotel are very nice, rooms are modern and many areas have been newly renovated. The Sensus "experience" is a gimmick unfortunately. Sensus rooms are nice albeit the swim up rooms are only really suitable for a couple (we had a baby with us and it was a squeeze with very little storage and hardly any room to unpack cases). Travel cot provided was nice though. The Sensus bar is my main grievance. The snacks on offer are shockingly bad for what is named to be an "experience", its worse than Premier Inn food that's been left out all day and that is genuinely true. The pool in the Sensus area is lovely although if you are short or even an average female you might struggle to stand as its 1.6m deep whereas the other pools are 1.4m deep.

Food generally is ok albeit repetitive but that's common for all inclusive holidays these days. Al a Carte restaurant is not too bad. Drinks wise, beer seemed watered down as every pint I had outside the hotel was a lot nicer. Only bottom shelf drinks available on all inclusive, with decent cocktails, spirits and beers being charged extra which annoys me a bit. We ended up having food out at lunch and dinner most days though as wasn't to our taste. Otherwise generally friendly and not a bad hotel for the price. One good thing about Sensus is you're guaranteed loungers as they're reserved for those staying in that area so doesn't get overcrowded.

Wow the staff are so friendly massages amazing had to have more than one food and accommodation amazing was sad to leave thank you to Alexsandra, Keseina, silvano. Hopefully will be able to come back one day. I really can't say anything negative

S

We stayed in the sensus experience by lavris for 11 nights at the end of September . I’d like to point out that my review is my personal opinion and they are observations rather than complaints , this is a clean hotel with great staff and fresh tasty food & drinks .We booked half board so we made it just in time for the dinner buffet after we were shown to our room . The staff were very friendly and tried their best on the most part , we did find occasionally being forgotten for a request of water or an espresso at Brekfast . The food was good and fresh but maybe a little of the same most nights (sorry I only eat Brussels sprouts on Christmas Day! ) , although both myself and my wife will always find something to eat as we are not fussy . No coffee in the restaurant after Brekfast service was another thing I couldn’t get my head around also . We had a swim up room 508 and used the bar there for drinks and the occasional snack by the pool and found the girls that ran the bar there amazing but I found it strange that they had to run to the other bar for certain drinks - as in cocktails which meant one of our group was only starting there drink when the others were just finished. The cleaning of the room was ok if little inconsistent , for example sometimes the toilet/ shower was cleaned sometimes it wasn’t ? We had to request some extra shampoo shower gel because it wasn’t replenished . The power was turned off intermittently in the room which I don’t understand , perhaps it was some end of season cost cutting exercise ? As I’ve said these are my observations , We enjoyed our time at the Sensus experience by lavris and wouldn’t discount for a return trip . This was our first trip to Crete and loved the layed back atmosphere , there’s plenty to do in Gouves with the coast 20 mins max walk away with plenty of shops , bars and restaurants on the walk there. My wife used the spa and she wishes to thank the very professional service she received, from the girls there, the girls Mikela and Silvana were excellent at there jobs and I don’t think I have ever been so relaxed after treatments before. The lovely Marina took my booking I found her to be attentive and listened to me when I explained about some issues I have with some treatments she was knowledgable and directed me in what suited me personally. Thank you Marina.

The swimup room
The staff
The sun beds

Room was very clean and spacious. The swim up balcony was amazing and so much choice for breakfast we were spoilt. Easy to get to the beach on foot with lots of shops on the way. Restaurant next door to the hotel was amazing as well.

The food have a different themes everyday, our room and more...

Sensus was great and the rooms were modern in design.

Staff at reception and restaurants were friendly, very accommodating.

Hotel manager was very kind, as we arrived very early from Athens she made an exception to allows us to check in early.

Generally very good. Our balcony had steps into the pool. The room was lovely. Our room was disabled accessible and the bathroom was perfect. The selection of food was really good. Staff all friendly and helpful.

Wanted a break on my own and after reading nice reviews, it didn't disappoint. Everything is clean and tidy, food is different everyday. Staff are really friendly and helpful. As I was on my own I asked a lot of questions about recommendations about places to visit, as I hired a car. They were more than helpful. They were also very interested asking me how my day was each day, and asking what I got upto during the day. They just make you feel good and special. You can tell the staff are really a one big happy family, how they have that rapport with each other. So credit to the hotel for employing incredible staff. I came home fully recharged and refreshed.

Wonderful staff, excellent facilities, superb staff

had the most relaxing week stay at this hotel. we booked the suite with rooftop hottub and it was fantastic. great to have our own private space to relax and sunbathe. room cleaned everyday with treats left for us (oozo & baclava). Staff very friendly, food & drinks were great! alot of variety and all very tasty. had a massage at the spa by Irini and i wish we were staying longer so i could book another it was great! overall i would come back to this hotel in a heartbeat. it has been fantastic

Amazing hotel. The room was perfect with straight access to the pool. The staff was amazing and willing to answer any question. The food was delicious with options for everyone and different menu everyday.