Sherry Frontenac Oceanfront

Hotels
6.8 (4920 reviews)
6565 Collins Avenue , Miami Beach , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Nice views
Cons:
Poor cleanliness
Rude service
Room availability issues
Cold amenities

Categories

Cleanliness
5.53
Several reviews mention issues with cleanliness including dirt and hair under the beds.
Service
7
Customer service described as rude and unprofessional in multiple reviews affecting overall sentiment.
Location
9.04
Consistently noted as a positive aspect of the hotel, appreciated by multiple guests.
Room Quality
6.49
Issues with room readiness and equipment noted, along with complaints about outdated facilities.
Amenities
6.02
Various complaints about amenities including the pool being cold and limited food options.
Value for Money
7.48
Some guests felt it did not provide good value in relation to the charges, particularly given the amenities offered.
Food and Beverage
5.03
A number of reviews criticize the breakfast offerings and cleanliness of food presentation.
Overall Experience
7.8
Mixed reviews reflecting both good and bad experiences, leading to an average sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:47

Property Description

Luxurious Beachfront Stay

Outdoor Pool and Fitness Center: Enjoy a refreshing dip in the outdoor swimming pool or keep up with your fitness routine at the on-site fitness centre.

Dining Options: Indulge in delicious meals at the hotel's restaurant or opt for room service and dine with a view from your patio overlooking the city.

Entertainment and Relaxation: Unwind with a game of billiards or table tennis, or simply soak in the sun on the balcony of your room with a city view.

Experience the perfect blend of relaxation and recreation at Sherry Frontenac Oceanfront. Book now for an unforgettable stay by the beach.

Important information:

Daily resort fee of $34.20 per room (tax included) applies to all the reservations made after November 1st 2023. Resort Fee include:

- 2 Beach Chairs and 1 Umbrella
- Wi-FiGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.8
Based on 4920 reviews
Cleanliness: 5.53
Service: 7
Location: 9.04
Room Quality: 6.49
Amenities: 6.02
Value for Money: 7.48
Food and Beverage: 5.03
Overall Experience: 7.8
J
JAMES extended_group co
8
Pros:

Si está bien muy limpio y buena ubicación

Cons:

El desayuno pocas opciones

2026-08-29 via Nuitee
O
Oleg family_with_children us
7
2026-08-29 via Nuitee
J
Jay Mart family_with_children ph
8
2026-08-28 via Nuitee
L
Lempesi family_with_children us
10
Pros:

La cercanía a la plata , la piscina a y restaurantes cerca

Cons:

Personal del desayuno no muy amables, pero en la recepción si muy agradable

2026-08-28 via Nuitee
A
Alexandra family_with_children de
7
2026-08-28 via Nuitee
M
Marine couple fr
4
Pros:

Le lit était confortable et la situation de l’hôtel est superbe tout comme la piscine et la plage !

Cons:

Les photos des chambres ne sont pas conformes et gérées par IA, en réalité elles sont beaucoup moins neuves et avec une forte odeur d’humidité..
Le petit déjeuné n’est vraiment pas terrible et si l’ont souhaite des œufs ou autre il faut payer un supplément, sinon il y a vraiment le strict minimum !!
De plus il est indiqué qu’il y a un parking sur booking alors que ce n’est pas le cas, c’est le parking d’un autre hôtel et qui, en plus, est payant !
Annonce pas totalement honnête

2026-08-27 via Nuitee
J
Juan Carlos solo_traveller pe
7
2026-08-27 via Nuitee
P
Patrick family_with_children fr
3
Pros:

Accès direct à la grande plage, malheureusement envahie par les sargasses, grande et belle piscine. L'accès à South Beach et à Miami est simple via les transports en commun

Cons:

Hôtel vieillissant qui demanderait à être restauré. L'hôtel aurait mérité une meilleure note, mais plusieurs inconvénients contribuent à la baisser :
Tout d'abord l'accueil au comptoir d'enregistrement : la personne qui nous a accueillis était dans un état second, totalement incompréhensible, incapable de nous donner le moindre renseignement, seule pour accueillir de nombreuses personnes. Heureusement le personnel, les autres jours, était « normal »
L'hôtel ne possède pas de parking et , il faut le savoir, il n'y a aucun parking gratuit à Miami Beach. Nous avons du nous garer dans un parking public, avec un système de paiement(1 $ de l'heure sauf de 23h00 à 8h00) assez complexe (chargement d'une application, paiement possible seulement pour 3 heures consécutives...)
Nous avons été piqués par des bugs (puces, punaises..?) dans notre chambre, laissant des boutons qui ont mis plus de 15 jours à disparaître. Fort désagréable.

2026-08-27 via Nuitee
K
Karen family_with_children us
1
2026-08-25 via Nuitee
D
Diaz Diaz couple us
5
2026-08-24 via Nuitee
I
Iva extended_group us
4
I travel alot this was very distasteful and never resolved
Pros:

Breakfast was ok if you wanted toast and liked wheat bread, breakfast was very ,very very limited and to purchase a egg was plain robbery 10.00 for 2 eggs.

Cons:

I didn't like that my personal important papers had no place to be kept safe. I went to use the safe in the room and it was in error. I call front desk and inquired about it. After 2 calls a guy came to my room to clear the safe for use. This is were the trouble began I ended stuck in my room because he was unable to repair the safe and left after I had to set in the room for him to fix or relpace the safe, which never happen.. Well at 8:40 pm there was another guy came to my room to try to fix and again the safe could t be fix so the removed the broke safe and replace with another safe and just sat it in the closet and left. I called the help desk and express that the problem was NOT resolved and my belongings was not safe; because the safe they put in the closet was not belted to the wall therefore making it easy for anyone to carry off the safe with my important papers and wallet could be taken. He stated oh well they put another one in there and why wasnt it safe. I expressed to him that I lost a hold day of vacation having to set in a room while they unsuccessfully corrected the problem and still I was not able to be provided safety for my belongings. The attendant comes after 9 again to play with the safe. I refused them to come in at that time of night to work on the safe because I spent over 2 1/2 hours of my vacation in my room while they played with the broken safe. I was never offered another room or any kind of support. The nerve to have a guy come at that time of night was very unprofessional and disrespectful as well. I had 3 other family member staying in thr building as well, so I used their safe foe my safety of my belongings.

2026-08-24 via Nuitee
A
amell mejia solo_traveller us
9
Tranquilo y comoda
Pros:

Si

Cons:

La Tapiceria tal vez hay que modernizarla, y en los baños cambiar accessories a unos modernos

2026-08-24 via Nuitee
E
Elena solo_traveller it
8
2026-08-23 via Nuitee
W
Wolfgang Enrique couple us
1
Pros:

Pésimo

Cons:

Las alfombras en las habitaciones

2026-08-23 via Nuitee
K
Karelia99 family_with_children ar
7
tranquila.
Pros:

Ubicación ideal frente al mar.

Cons:

una de las camas no estaba en muy buen estado.

2026-08-23 via Nuitee
E
Elena solo_traveller it
8
2026-08-23 via Nuitee
R
rodrigo couple uy
3
2026-08-23 via Nuitee
R
Rafael solo_traveller pt
1
2026-08-22 via Nuitee
M
Marianna family_with_children pl
8
Parasolki i łóżka plażowe za darmo
Pros:

Położenie przy samym ocenie

Cons:

Trochę śmierdzi

2026-08-22 via Nuitee
H
Hugo extended_group pe
9
I really recommend staying at this hotel.
Pros:

Very good location and facilities

Cons:

Breakfast options weren’t enough

2026-08-21 via Nuitee