Sherry Frontenac Oceanfront

Hotels
6.8 (4324 reviews)
6565 Collins Avenue , Miami Beach , us

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Nice views
Cons:
Poor cleanliness
Rude service
Room availability issues
Cold amenities

Categories

Cleanliness
5.53
Several reviews mention issues with cleanliness including dirt and hair under the beds.
Service
7
Customer service described as rude and unprofessional in multiple reviews affecting overall sentiment.
Location
9.04
Consistently noted as a positive aspect of the hotel, appreciated by multiple guests.
Room Quality
6.49
Issues with room readiness and equipment noted, along with complaints about outdated facilities.
Amenities
6.02
Various complaints about amenities including the pool being cold and limited food options.
Value for Money
7.48
Some guests felt it did not provide good value in relation to the charges, particularly given the amenities offered.
Food and Beverage
5.03
A number of reviews criticize the breakfast offerings and cleanliness of food presentation.
Overall Experience
7.8
Mixed reviews reflecting both good and bad experiences, leading to an average sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:47

Property Description

Luxurious Beachfront Stay

Outdoor Pool and Fitness Center: Enjoy a refreshing dip in the outdoor swimming pool or keep up with your fitness routine at the on-site fitness centre.

Dining Options: Indulge in delicious meals at the hotel's restaurant or opt for room service and dine with a view from your patio overlooking the city.

Entertainment and Relaxation: Unwind with a game of billiards or table tennis, or simply soak in the sun on the balcony of your room with a city view.

Experience the perfect blend of relaxation and recreation at Sherry Frontenac Oceanfront. Book now for an unforgettable stay by the beach.

Important information:

Daily resort fee of $34.20 per room (tax included) applies to all the reservations made after November 1st 2023. Resort Fee include:

- 2 Beach Chairs and 1 Umbrella
- Wi-FiGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.8
Based on 4324 reviews
Cleanliness: 5.53
Service: 7
Location: 9.04
Room Quality: 6.49
Amenities: 6.02
Value for Money: 7.48
Food and Beverage: 5.03
Overall Experience: 7.8
A
Al couple us
1
I will never stay they again
Pros:

Nothing! Clean crew go into your hotel room while your out and and steal you belongings and the manger does nothing about it because they don’t have cameras

Cons:

The staff steals from your room

2026-02-14 via Nuitee
P
Paola family_with_children pe
6
Podría haber sido mejor
Pros:

Ubicación

Cons:

Que huele a antiguo, y que solo un ascensor funcione. Terrible la espera para bajar del piso 6.
El desayuno demasiado básico para 25 dólares diarios, y encima te cobraban aparte por servir huevos.

2026-02-14 via Nuitee
L
LAURE family_with_children fr
1
Horrible
Pros:

Rien sauf peut être l accès direct à la plage

Cons:

Chambre vieillotte, sombre, sale, avec de la moquette de l’âge de la création de l’hôtel je pense, salle de bain horrible avec éclairage de prison.
Un ascenseur pour tout l’hôtel.
Petit dej mauvais avec en résumé du pain de mie à toaster.
Piscine non chauffée et à l’ombre dès le milieu d’aprem.

2026-02-14 via Nuitee
A
Adam family_with_children ca
8
2026-02-14 via Nuitee
G
Gabriel couple us
2
Pros:

Muy buena ubicación y limpio vista al mar maravilloso

Cons:

Me hicieron 2 cobros de 150 supuestamente por equivocación

2026-02-13 via Nuitee
W
Waddock solo_traveller us
6
Good enough for a nights stay
Pros:

On beach and walking distance to restaurants and shops

Cons:

They did not have our rooms ready. It took all day before we could get a room. They lost my check in sheet. No body was prepared. I had ants on my bed and the bed sheets did not fit the bed. It was half on.

2026-02-12 via Nuitee
M
Mauricio extended_group co
9
Pros:

La atencion del personal

Cons:

Solo funcionaba un ascensor

2026-02-12 via Nuitee
J
Jose family_with_children ar
6
Decepcionante
Pros:

Ubicación , el personal muy atento y amable

Cons:

Estructura vieja, muy mala limpieza, un ascensor solo en funcionamiento, desayuno muy básico y no recomendable

2026-02-11 via Nuitee
K
Karin couple se
4
Läget o själva området är ok , men inte rum o personal.
Pros:

Frukosten va ok, dock ingen yoghurt.
Personal i receptionen va väldigt otrevlig, problem med översvämning på toaletten vi bad om hjälp o extra städning, de tyckte det kunde vänta, tog över 4 timmar att lösa städning o nya badlakan.
Va i receptionen 4-5 gånger o bad att se skulle komma o lösa, blev väldigt otrevligt bemötta.
Vi löste själva städerska till rummet.

Cons:

Byt ut ledning för detta hotell, personal o de som bestämmer här gör inte sitt jobb.
Otrevliga mot gäster.

2026-02-11 via Nuitee
O
Olena couple ua
8
2026-02-11 via Nuitee
A
Alejandro family_with_children ar
8
Pros:

el Hall de entrada

2026-02-11 via Nuitee
T
Teressa couple mx
1
Terrible, wrong rooms, people entered twice at night
Pros:

The proximity to the beach is the only good thing about this place.

Cons:

Everything could have been better. Breakfast was very odd, I’ve never seen canned tuna as a protein before. In its tub on the counter. That was weird and gross. Next up, check in was super late and we were given the wrong room! Paid for an oceanfront king and did not get it. It’s about 6 pm when we should have gotten in the room at 3. We settle in and nap right away. Someone was given a key and opened our door. We called the front desk and complained. They apologized. About two hours later it happened again!!!’ TWICE the front desk gave keys to people to check into the room we were already sleeping in!!! This place is a giant safety concern!! Then the next day we complain and get the correct room around 11Am There was no hot water and the AC was stuck on 65. We left and went to the hotel across the street for the rest of the stay. We didn’t even stay the whole time because it was so unsafe and uncomfortable. Elevators didn’t work either. Been in contact with booking.com and the hotel for weeks now working on getting a full refund. Hello! I’m still here! Give me
My refund and booking.com yall should not be partnered with Sherry Frontenac anymore. Someone needs to buy this place out.

2026-02-11 via Nuitee
J
juliana family_with_children ar
10
2026-02-10 via Nuitee
Y
Yakir family_with_children il
8
Pros:

חדר גדול ומאובזר

Cons:

מיקום גרוע מבנה ישן אבל פחות מורגש

2026-02-10 via Nuitee
Y
Yorkman couple us
1
Mala no lo recomiendo
Pros:

Nada

Cons:

Es muy costoso y quitan feed q no debería sin de vuelta

2026-02-10 via Nuitee
A
alessandro couple it
7
Pros:

Ottima posizione frontemare. La camera con balcone fronte mare era spaziosa e ammodernata di recente. Solo ok la colazione che non aveva molta varietà. Comodo il servizio spiaggia fornito dall'hotel.

Cons:

Purtroppo il riscaldamento non è presente, anche se citato tra le caratteristiche dell'albergo. Era uno dei motivi per cui avevo scelto questo hotel e nei giorni di maltempo in cui ho soggiornato purtroppo nella stanza c'era troppo freddo. Alla richiesta sul riscaldamento ci sono state offerte delle coperte in più che abbiamo accettato.
Venivano cambiati giornalmente gli asciugamani ma la pulizia del pavimento stranamente non veniva eseguita.

2026-02-10 via Nuitee
M
Marion extended_group pe
4
2026-02-10 via Nuitee
B
BKoes solo_traveller de
4
Das war nichts, enttäuscht
Pros:

Freundliches Personal, gute Lage

Cons:

Das Hotel ist mehr als in die Jahre gekommen. Der Fahrstuhl verschmutzt, ein Fahrstuhl defekt. Frühstück keine Qualität. Eierspeisen kosten extra! Für den Preis hätte man mehr erwartet als das was einem geboten wird.

2026-02-10 via Nuitee
C
Christian family_with_children fr
7
2026-02-09 via Nuitee
A
Abel Sosa couple do
8
2026-02-09 via Nuitee