Hotel Pilancones

Hotels
8.8 (22 reviews)
Jr. puno 280 Cajamarca , Cajamarca , pe

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Luggage storage
Safety deposit box
Tour desk
Ironing service
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Very clean and comfortable rooms
Friendly staff
Cons:
Some service staff were less attentive
Colchones un poco duros

Categories

Cleanliness
8.6
Guests mentioned that the hotel is very clean.
Service
9.1
The reception staff was incredibly friendly and helpful, though some issues with staff efficiency were noted.
Location
9.1
The hotel is conveniently located near the main square with easy access to tours.
Room Quality
8.6
The rooms are spacious and the beds are comfortable.
Amenities
8.6
Facilities were nice, but there were some comments about the lack of variety in the breakfast buffet.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
8.9
Breakfast was praised for its quality and presentation.
Overall Experience
8.9
General feedback was very positive with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:01

Property Description

Central Location
Situated just 800 metres from the main square, Hotel Pilancones offers convenience and easy access to the heart of Cajamarca.

Comfortable Accommodation
The rooms at Hotel Pilancones are elegantly decorated with wooden furnishings and fully-carpeted floors, providing a cozy and inviting atmosphere for guests to relax in.

Convenient Amenities
Guests can enjoy the convenience of free Wi-Fi, cable TV, a fitness centre, and a restaurant serving delicious international dishes. Additionally, free parking is provided for a hassle-free stay.

Experience comfort and convenience at Hotel Pilancones - book your stay now for a memorable visit to Cajamarca.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for US$12 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.8
Based on 22 reviews
Cleanliness: 8.6
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.9
Overall Experience: 8.9
J
Julio Cesar • family_with_children • pe
9
Pros:

El aseo y la disponibilidad.

Cons:

.

2026-01-26 • via Nuitee
M
Mirian • solo_traveller • pe
9
2026-01-19 • via Nuitee
M
María José • extended_group • ec
6
2026-01-03 • via Nuitee
E
Erika • couple • pe
10
Descanso y confort en una hermosa callecita de Cajamarca.
Pros:

El desayuno es muy bueno, servido con mucha delicadeza y pequeños detalles muy agradables.
El personal de la recepción fue increíblemente amable con nosotros . Nos ayudaron en todo! El hotel es muy bonito, limpio y silencioso.

Cons:

Me gustó todo volveré!!

2025-11-18 • via Nuitee
J
Juan • couple • pe
10
Placentera
Pros:

La amabilidad de su personal y sus instalaciones

Cons:

Nada

2025-10-31 • via Nuitee
R
Roxana • extended_group • pe
10
Experiencia de maravilla!
Pros:

Su decoración, está preciosa y nos hace recordar nuestra niñez.

La ubicación es perfecta.
El personal es atento y dispuesto a ayudar en todo

Cons:

Todo me gustó

2025-10-20 • via Nuitee
G
Giancarlos • family_with_children • pe
9
Pros:

La limpieza de la. Habitación
La amabilidad del personal

Cons:

Un poco duro el colchón

2025-10-08 • via Nuitee
B
Blanca • couple • pe
10
2025-09-20 • via Nuitee
P
Patricia • solo_traveller • pe
10
Una experiencia agradable!!!
Pros:

El hotel esta muy cerca a la plaza de armas, donde ademas salen y llegan todos los tours, puedes ir caminando sin problema. Tambien hay varios comercios que hacen facil hacer tus compras y pasear por las noches sin problema

2025-09-15 • via Nuitee
J
Juan • couple • pe
8
Acogedor
Pros:

Limpio y bonito

Cons:

Todo bien

2025-09-07 • via Nuitee
C
Chávez Morán • couple • pe
9
Cómoda y tranquila
Pros:

Su amplitud en sus instalaciones

Cons:

No había mucha variedad en el desayuno buffet

2025-08-30 • via Nuitee
P
Peralta Aldana • family_with_children • pe
9
Muy bueno
Pros:

Su decoración y limpieza

Cons:

Nada

2025-08-19 • via Nuitee
C
Claudia • couple • pe
7
...
Pros:

El cuarto era amplio, el baño amplio, la cama cómoda

Cons:

Creo que podría mejorar el trato a los clientes, y la decoración del cuarto la sentí un poco tétrica

2025-08-16 • via Nuitee
O
Oswaldo • couple • pe
6
Need better staff
Pros:

The facilities were really nice and comfortable

Cons:

The staff was always in a rush, and nearly rude. On top, we returned around 10pm after dinner, I was feeling sick, didn’t provide us any guidance to park properly (the parking entry was not easy), and the following day scolded us because (apparently) she knocked our door later that day and we didn’t answer (so someone else couldn’t park their car). Of course I didn’t; I was sick and sleeping.

2025-08-05 • via Nuitee
A
Andrei • solo_traveller • pe
8
2025-07-17 • via Nuitee
Y
Yves • young couple • gb
5
Disappointing
Pros:

Quiet

Cons:

No hot water for the whole day and the staff was not much bothered

2024-10-29 • via Nuitee
E
Eve • solo traveller • us
10
Exceptional
2024-09-05 • via Nuitee
S
Stefania • young couple • pe
10
Exceptional
Pros:

all

Cons:

all good

2024-05-17 • via Nuitee
L
Luis • family with young children • pe
10
Super recomendado
Pros:

Atencion personalizada

2023-10-23 • via Nuitee
E
Elspeth • family with young children • gb
9
Recommended hotel, would stay again.
Pros:

Large room, quiet, comfortable bed, hot shower, staff very friendly and helpful. Breakfast good. Recommended without a doubt.

Cons:

A bit far from the plaza de armas but perfectly walkable.

2023-06-07 • via Nuitee