ESCALA BUSINESS HOTEL

Hotels
8.6 (896 reviews)
260 Malvinas MALVINAS 260 , Chiclayo , pe

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Facilities

Non-smoking rooms
Room service
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
Ironing service
Car hire
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small rooms
Noise from other rooms

Categories

Cleanliness
7.81
There were complaints about the cleanliness of the bathrooms and some rooms showed deterioration.
Service
9.28
Highlighted as friendly and helpful, with staff returning forgotten items.
Location
9.32
Multiple reviews emphasized the central location and proximity to amenities.
Room Quality
7.77
Concerns about small rooms and lack of windows, but some rooms are clean and spacious.
Amenities
8.8
Some amenities were available like microwaves and fridges, but lack of hairdryers noted.
Value for Money
8.76
Generally good value, as noted in multiple reviews.
Food and Beverage
8.31
Breakfast was well-received, though there were some issues with food service.
Overall Experience
8.78
Mixed reviews but generally indicated a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:19

Property Description

Modern Accommodation with Excellent Services

Convenient Location: Located just 4.3 km from Estadio Elias Aguirre, ESCALA BUSINESS HOTEL in Chiclayo offers a prime spot for travelers to explore the Lambayeque region.

Comfortable Amenities: Enjoy a comfortable stay with room service, a tour desk, a 24-hour front desk, airport transfers, and free WiFi. Each room is equipped with a desk, flat-screen TV, and a private bathroom for your convenience.

Delicious Breakfast: Start your day right with a complimentary American breakfast served every morning at the hotel.

Experience convenience and comfort at ESCALA BUSINESS HOTEL - book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 896 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
X
Xuxa Adriana • extended_group • pe
10
Excelente
Pros:

La calidez

Cons:

Me encantó todo

2026-03-06 • via Nuitee
A
Anthony • solo_traveller • pe
8
2026-03-06 • via Nuitee
A
Amarildo • couple • br
8
Cons:

Faltou ar condicionado

2026-03-01 • via Nuitee
A
Ana Cecilia • family_with_children • pe
8
Amabilidad y buena ubicación
Pros:

La Atencion muy amable de las personas que atienden en el hotel así como la ubicación del hotel

Cons:

Que las personas que atienden en Cocina no usen gorro en la cabeza

2026-02-28 • via Nuitee
S
Sandoval • couple • pe
5
Pros:

Lo limpio y ordenado del local.

Cons:

Que me quedara 20 minutos enjabonado porque no hubo agua en la ducha, tuve que esperar con el jabón en el cuerpo para recién enjuagarme. PÉSIMO SERVICIO!

2026-02-28 • via Nuitee
S
Saavedra • solo_traveller • pe
10
2026-02-22 • via Nuitee
L
LUISIANA MARIA • couple • it
8
Soggiorno piacevole, struttura centrale
Pros:

La posizione centrale

Cons:

Avrei preferito una colazione più abbondante

2026-02-22 • via Nuitee
S
Saavedra • solo_traveller • pe
10
2026-02-22 • via Nuitee
M
Maria • couple • pe
8
Pros:

nos atendieron muy bien

Cons:

No hay aire acondicionado y se debería de respetar los precios en dólares como lo ofrecen

2026-02-22 • via Nuitee
G
Geny • extended_group • pe
8
Pros:

Estaba todo limpio

Cons:

Muy reducido el lugar para desayunar

2026-02-10 • via Nuitee
H
Hans • solo_traveller • pe
8
Pros:

Personal siempre atento para solucionar los requerimientos

2026-02-09 • via Nuitee
G
Gonzales Saucedo • solo_traveller • pe
7
Bien
Pros:

Cómodo

Cons:

Los armarios por el interior está en malas condiciones

2026-01-30 • via Nuitee
F
Fiorella • solo_traveller • pe
7
2026-01-30 • via Nuitee
C
Chiguala Paz • couple • pe
5
Mal desayuno
Pros:

La instalación es buena solo falta w cambien sus ventiladores por aire acondicionado .por la ubicación del ventilador cae a la cara

Cons:

No me gustó el desayuno la mala atención y la falta d criterio en colocar por poquitos miediendose q se ve ridículo q sacan todo por pedacitos q feo el desayuno así disken bufet

2026-01-26 • via Nuitee
H
Helene • couple • de
8
Preis Leistung ist stimmig
Pros:

Das Personal hat alle Wünsche erfüllt, vielen Dank!

Cons:

Kein Fenster und keine Aussieht wie auf den Bildern.

2026-01-26 • via Nuitee
V
Vanessa • extended_group • pe
10
Pros:

Limpio y muy cómoda sus habitaciones.

2026-01-24 • via Nuitee
C
Chafloque • couple • pe
10
2026-01-23 • via Nuitee
R
Rosita Garcia Boñon • extended_group • pe
9
2026-01-22 • via Nuitee
S
Sotomayor • solo_traveller • pe
7
2026-01-22 • via Nuitee
V
Victor • couple • pe
7
Pros:

Bien satisfecho

2026-01-22 • via Nuitee