Escala Business Hotel

Hotels
8.6 (983 reviews)
260 Malvinas MALVINAS 260 , Chiclayo , pe

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Terrace
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small rooms
Noise from other rooms

Categories

Cleanliness
7.81
There were complaints about the cleanliness of the bathrooms and some rooms showed deterioration.
Service
9.28
Highlighted as friendly and helpful, with staff returning forgotten items.
Location
9.32
Multiple reviews emphasized the central location and proximity to amenities.
Room Quality
7.77
Concerns about small rooms and lack of windows, but some rooms are clean and spacious.
Amenities
8.8
Some amenities were available like microwaves and fridges, but lack of hairdryers noted.
Value for Money
8.76
Generally good value, as noted in multiple reviews.
Food and Beverage
8.31
Breakfast was well-received, though there were some issues with food service.
Overall Experience
8.78
Mixed reviews but generally indicated a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:19

Property Description

Modern Accommodation with Excellent Services

Convenient Location: Located just 4.3 km from Estadio Elias Aguirre, ESCALA BUSINESS HOTEL in Chiclayo offers a prime spot for travelers to explore the Lambayeque region.

Comfortable Amenities: Enjoy a comfortable stay with room service, a tour desk, a 24-hour front desk, airport transfers, and free WiFi. Each room is equipped with a desk, flat-screen TV, and a private bathroom for your convenience.

Delicious Breakfast: Start your day right with a complimentary American breakfast served every morning at the hotel.

Experience convenience and comfort at ESCALA BUSINESS HOTEL - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 983 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
B
BetoLB • solo_traveller • pe
8
2026-08-27 • via Nuitee
S
Segundo • solo_traveller • pe
2
Mal - Inseguridad
Pros:

Desayuno y la ubicación

Cons:

La seguridad y el manejo de la operatividad en cuanto a las prendas u objetos que uno olvida en el hotel. Yo olvidé una casaca y me percaté de ello el mismo día del check out y no me han dado una respuesta de la devolución de la prenda. Además, de tener cámaras de seguridad en las instalaciones para ver y revisar situaciones como esta.
Deben siempre revisar bien los cuartos para asegurarse de que no haya olvidado algo el huésped anterior y poder venderlo al siguiente huésped.

2026-08-23 • via Nuitee
L
Liggia • solo_traveller • pe
7
2026-08-19 • via Nuitee
J
Jorge Alonso • family_with_children • pe
9
2026-08-18 • via Nuitee
M
Margarita Isabel • solo_traveller • pe
8
2026-08-14 • via Nuitee
L
Luana • solo_traveller • pe
10
Agradable!
Pros:

muy bonito y confortable

Cons:

mucha gente en el desayuno, y no se podía desayunar tranquila

2026-08-11 • via Nuitee
G
Gamarra • solo_traveller • pe
10
Pros:

Las opciones y variedad que brinda en el desayuno, realmente muy bueno.

Cons:

La ubicación me dio un poco desconfianza, pero gracias a Dios todo bien.

2026-08-10 • via Nuitee
J
Julia • solo_traveller • us
10
Pros:

Everything

2026-08-05 • via Nuitee
L
Luis Arturo • solo_traveller • pe
8
Pros:

Amabilidad del personal

Cons:

Habitación sobre la.cocina y nk dejaron dormir

2026-08-03 • via Nuitee
D
Del Piélago Gastiaburú • solo_traveller • pe
9
Privacidad y comodidad
2026-08-03 • via Nuitee
A
ANGEL ERASMO • extended_group • pe
9
Comfortable, and cozy, very clean and breakfast was pretty delicious.
2026-08-02 • via Nuitee
R
Rodriguez • solo_traveller • pe
10
Buena experiencia
Pros:

la atención del personal y sus camas que eran muy cómodas

Cons:

su asesor me daba miedo

2026-08-02 • via Nuitee
S
Sheila • extended_group • pe
2
2026-08-02 • via Nuitee
P
Pamela • couple • pe
8
2026-07-24 • via Nuitee
J
Jessica • couple • pe
10
Estuvo bien
Pros:

Está todo limpio y el personal amable

Cons:

Están arreglando las pistas y la bulla fue muy estresante

2026-07-24 • via Nuitee
A
Alex Jaime • solo_traveller • pe
10
Comodidad y tranquilidad.
Pros:

La amabilidad del personal de recepción, del comedor y la atención en general.

Cons:

Disponibilidad mas habitaciones, por el fin de semana.

2026-07-23 • via Nuitee
K
Kelly • family_with_children • pe
6
2026-07-23 • via Nuitee
D
De Smet • family_with_children • be
8
2026-07-22 • via Nuitee
C
cieloperalta • solo_traveller • pe
10
Buen lugar
Pros:

La amabilidad del personal de recepción y cocina

Cons:

De mi habitación se escuchaba el ruido del desayuno

2026-07-21 • via Nuitee
A
amanda • solo_traveller • gb
7
Excellent location
Pros:

Location

Cons:

Internet was poor

2026-07-19 • via Nuitee