Hotel Del Pui by Nexta

Hotels
8.8 (1471 reviews)
Avenida El Traves, 5 , La Massana , ad

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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
Ski storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Comfortable stay
Cons:
Room cleanliness issues
Noise from surroundings
Breakfast quality concerns

Categories

Cleanliness
7.95
The cleanliness was lacking in some areas, with complaints about the bathroom and room cleanliness.
Service
9.45
The staff is consistently described as friendly and helpful, enhancing the overall experience.
Location
9.45
The hotel is well-located, close to key attractions, with positive mentions of convenience.
Room Quality
8.45
Room quality is generally good, though some mentioned small sizes and issues with bedding.
Amenities
8.45
Amenities were satisfactory but some guests missed specific items like kettles.
Value for Money
8.95
The hotel offers good value for the price, with positive remarks about its pricing relative to the quality.
Food and Beverage
8.45
Breakfast options are good, but some guests pointed out the quality of certain items could be better.
Overall Experience
9.25
Overall positive experience with significant praises for the staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:51

Property Description

Luxurious Accommodation

Experience elegant and modern accommodation just steps away from the Pal-Arinsal Ski Resort cable car. Stay in stylish rooms with free Wi-Fi, breakfast, and upscale amenities like flat-screen TVs and mini bars.

Convenient Ski Facilities

Ski enthusiasts will love our ski storage and easy access to ski passes. Enjoy a hassle-free winter vacation with everything you need to hit the slopes right at your fingertips.

Ideal Location for Adventure

Located near bars, restaurants, and shops, Hotel Del Pui is the perfect base for exploring Andorra. Whether you're into skiing, hiking, or cycling, there's something for everyone. Book now for an unforgettable stay!

Important information:

At reception, ski passes are available to buy with a 5% discount. The passes are for a minimum of 2 consecutive days and are nonrefundable.

Bedding preference is subject to availability.

Dinner is offered at a nearby hotel 164 feet from the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 21 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1471 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.25
A
Alfons • solo_traveller • es
9
2026-06-20 • via Nuitee
M
Marián • couple • es
8
2026-06-20 • via Nuitee
A
Audrey • couple • fr
8
2026-06-20 • via Nuitee
L
Lucas • couple • ar
8
Pros:

Ubicacion, y el personal muy amable.

Cons:

La habitación era un poco pequeña y el wifi no llegaba muy bien, era aceptable.

2026-06-20 • via Nuitee
G
gregory • solo_traveller • fr
9
Pros:

Situation emplacement parfait

Cons:

Manque climatisation

2026-06-19 • via Nuitee
D
Dogaru • solo_traveller • ro
10
Pros:

Personalul foarte dragut si binevoitor.
Micul dejun variat si foarte bun.
Camera curata.

2026-06-19 • via Nuitee
N
Nonarquitetura • couple • pt
10
Top
Pros:

Pequeno almoço excelente! Silêncio total! Conforto total!

Cons:

A cama deveria ser ter um colchão menos mole.

2026-06-19 • via Nuitee
R
Ryota • couple • jp
10
エクセレント！
Pros:

ラ・マサナ地区にあり近隣にはスーパーや飲食店もあった。
スタッフは皆親切で最高でした。

Cons:

湯沸かしポットはあったらよかったかな。

2026-06-19 • via Nuitee
R
Robert • extended_group • es
9
Pros:

amazing staff, location nice, room solid

Cons:

No air con, made the heat hard to manage during the day. Shower not the best quality, drain a bit blocked

2026-06-18 • via Nuitee
N
Natalia • couple • es
8
Muy acogedor
Pros:

La habitación es muy completa y grande, la cama muy comoda, el balcón tenia unas vistas muy bonitas en el último piso, el baño muy limpio.

Cons:

Todo correcto

2026-06-17 • via Nuitee
A
Alessandra • couple • br
10
Maravilhosa
Pros:

Tudo maravilhoso

Cons:

Gostei de tudo

2026-06-16 • via Nuitee
M
Miquel • couple • es
9
Pros:

El tracte exquisit del personal de l’hotel

2026-06-14 • via Nuitee
M
Murcampo • couple • fr
4
Un peu déçu en plus parking de l hôtel très cher 58€ pour 3nuits
Pros:

Déçu des viennoiseries,manque de produits laitiers

Cons:

Manque de climatisation obligé d ouvrir pour avoir de la fraîcheur, mais l hôtel étant en centre-ville énormément de bruit la nuit

2026-06-13 • via Nuitee
G
Gunar • solo_traveller • de
8
2026-06-12 • via Nuitee
G
gigi • couple • fr
10
2 nuits confortables
Pros:

Belle chambre. Lits confortables. Grande douche.
Pas de bruit
Personnel au top
Petit déjeuner super achalandé

Cons:

Manque juste une clim

2026-06-08 • via Nuitee
P
Papito 22 • solo_traveller • es
10
Pros:

El personal ,la limpieza

Cons:

El ruido de la calle

2026-06-07 • via Nuitee
J
Jose Luis • couple • es
10
2026-06-06 • via Nuitee
J
Jordi Ac • solo_traveller • es
9
2026-06-06 • via Nuitee
L
LINA • extended_group • co
9
Ese ele te está día muy acogedor todo lo recomiendo mucho
Pros:

Las habitaciones muy lindas, calienticas amplias agradables me gustó mucho el balcón tiene muy buena vista . El personal muy atento presto a colaborar y dar recomendaciones, está ubicado a 15 min en bus de Andorra

Cons:

Sugiero que allá cafetera y un mueble en el baño, el lavamanos un poco pequeño el agua se sale un poco del lavamanos del baño cuando se abre la llave

2026-06-03 • via Nuitee
V
veronica • solo_traveller • lu
10
2026-06-02 • via Nuitee