Hotel Del Pui by Nexta

Hotels
8.8 (1386 reviews)
Avenida El Traves, 5 , La Massana , ad

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
Ski storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Comfortable stay
Cons:
Room cleanliness issues
Noise from surroundings
Breakfast quality concerns

Categories

Cleanliness
7.95
The cleanliness was lacking in some areas, with complaints about the bathroom and room cleanliness.
Service
9.45
The staff is consistently described as friendly and helpful, enhancing the overall experience.
Location
9.45
The hotel is well-located, close to key attractions, with positive mentions of convenience.
Room Quality
8.45
Room quality is generally good, though some mentioned small sizes and issues with bedding.
Amenities
8.45
Amenities were satisfactory but some guests missed specific items like kettles.
Value for Money
8.95
The hotel offers good value for the price, with positive remarks about its pricing relative to the quality.
Food and Beverage
8.45
Breakfast options are good, but some guests pointed out the quality of certain items could be better.
Overall Experience
9.25
Overall positive experience with significant praises for the staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:51

Property Description

Luxurious Accommodation

Experience elegant and modern accommodation just steps away from the Pal-Arinsal Ski Resort cable car. Stay in stylish rooms with free Wi-Fi, breakfast, and upscale amenities like flat-screen TVs and mini bars.

Convenient Ski Facilities

Ski enthusiasts will love our ski storage and easy access to ski passes. Enjoy a hassle-free winter vacation with everything you need to hit the slopes right at your fingertips.

Ideal Location for Adventure

Located near bars, restaurants, and shops, Hotel Del Pui is the perfect base for exploring Andorra. Whether you're into skiing, hiking, or cycling, there's something for everyone. Book now for an unforgettable stay!

Important information:

At reception, ski passes are available to buy with a 5% discount. The passes are for a minimum of 2 consecutive days and are nonrefundable.

Bedding preference is subject to availability.

Dinner is offered at a nearby hotel 164 feet from the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 21 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1386 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.25
A
Ana Cristina • couple • pt
10
Pros:

Las vistas y el detalle de tener terraza

Cons:

Que nos llamaron para recordanos que la habitacion se tenia que dejar a las 11, y hacia mucha calor dentro de la habitacion

2026-04-04 • via Nuitee
A
Andry • couple • co
10
2026-04-03 • via Nuitee
G
Gerusa • couple • ad
6
Pros:

La ubicación habitación amplia

Cons:

Las vistas

2026-04-02 • via Nuitee
F
Florenc • solo_traveller • es
9
Muy bien pero precio Nochevieja exagerado creo
Pros:

Muy bien comunicado para esquiar

Cons:

El precio por Nochevieja exagerado en mi opinión

2026-03-31 • via Nuitee
I
Inacio • extended_group • br
10
Excelente a minha estadia.
Pros:

O Hotel é muito próximo da gondola para subir a montanha e próximo de bons restaurantes também.

2026-03-30 • via Nuitee
M
Marc • solo_traveller • es
7
2026-03-27 • via Nuitee
A
Alejandro • couple • es
9
2026-03-27 • via Nuitee
H
Hendo_1970 • extended_group • gb
10
Wonderful hotel, friendly staff and perfect location - will stay again.
Pros:

I found the hotel, staff and location perfect. A wonderful stay and a hotel I would stay at again.

Cons:

All good. No issues.

2026-03-27 • via Nuitee
L
López Edo • extended_group • es
8
Estupenda
Pros:

Lo mejor la ubicacion y la atencion en la recepción.
Facilidad para dejar esquis y equipaje a la salida.

Cons:

Calefacción no regulable

2026-03-26 • via Nuitee
A
Ana • couple • es
9
Es como estar en casa pero con un pie en pistas!!
Pros:

El personal, la limpieza, la temperatura, el desayuno y la localización.

Cons:

Lo único que no nos gustó fue el colchón, demasiado blando.

2026-03-26 • via Nuitee
N
Natxo • family_with_children • es
8
Buena realación calidad precio, aunque con algun detallito que mejorar
Pros:

La ubicación y la limpieza de la habitación.
El personal de recepción muy amable y amigable.
El parking, aunque no estaba en el mismo edificio estab al lado y era amplio y con muy buen acceso.

Cons:

La temperatura de la calefacion era excesiva, teniamos que dormir con las ventanas abiertas.
La ducha parece que tenia algun problema de desagüe y, aunque vinieron a desatascarla, dos dias despues le costaba desaguar.

2026-03-26 • via Nuitee
C
carparede • couple • es
9
Pros:

Ubicacion

Cons:

Habitación calurosa

2026-03-25 • via Nuitee
A
andreia • family_with_children • pt
9
2026-03-23 • via Nuitee
C
Casas • family_with_children • es
8
2026-03-22 • via Nuitee
A
Alicia • couple • es
9
Muy buena experiencia
Pros:

El personal fue muy atento y la limpieza de la habitación fue excepcional. La ubicación, muy cerca del teleférico y de tiendas y servicios, es perfecta.

Cons:

El desayuno estaba bien, pero es mejorable

2026-03-22 • via Nuitee
J
Josep • family_with_children • es
8
2026-03-22 • via Nuitee
P
Philippe • family_with_children • fr
3
Peu mieux faire
Pros:

L’emplacement

Cons:

La chambre et son étroitesse

2026-03-21 • via Nuitee
I
IGOR • family_with_children • es
10
2026-03-20 • via Nuitee
F
Flores • solo_traveller • pr
10
El staff muy amable. Nos atendió Cristina un amor.
Pros:

Excelentemente ubicado y limpio

2026-03-11 • via Nuitee
A
Adrian • solo_traveller • es
10
Repetiría sin dudar
Pros:

Las vistas eran preciosas, la habitación estaba muy limpia y ordenada y el personal muy amable.
Está justo al lado del telecabinas y nos fue genial!

Cons:

La cama no era muy cómoda y me movia mucho. Se veía que era un poco antigua y no muy cómoda. Pero solo puedo decir esto negativo. Todo lo demás genial.

2026-03-10 • via Nuitee