Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty bathrooms
Insufficient amenities

Categories

Cleanliness
6.75
The bathrooms were old and dirty, and some rooms lacked proper hygiene.
Service
8.25
The staff were friendly, particularly during breakfast, although there were service issues at the front desk.
Location
8.75
Located conveniently, with good access to local restaurants and transport.
Room Quality
7.25
Rooms were spacious but some were noted as outdated with uncomfortable features.
Amenities
6.75
Limited offerings and some issues noted with equipment (e.g., poor shower curtains, lack of hygiene kits).
Value for Money
7.75
Costs were deemed excessive compared to the quality of the offerings.
Food and Beverage
6.75
Breakfast was described as a visual disaster and did not meet expectations.
Overall Experience
7.75
Overall stay had a mix of positives and negatives, leading to an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:58

Property Description

Stunning Views of Vienna
Experience breathtaking views of the city from Florum Hotel, conveniently located just 1.4 km from St. Stephen's Cathedral. Enjoy the comfort of a 24-hour front desk, shared lounge, and complimentary WiFi throughout the property.

Comfortable and Convenient Rooms
Each room at Florum Hotel is thoughtfully equipped with a wardrobe, desk, and private bathroom. Relax and unwind in a cozy space designed for your ultimate comfort.

Delicious Breakfast and Prime Location
Start your day right with a choice of continental or buffet breakfast options. Explore nearby attractions like St. Peter's Catholic Church, Vienna Prater, and Kunst Haus Wien - Museum Hundertwasser. Book your stay at Florum Hotel for an unforgettable Vienna experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 6886 reviews
Cleanliness: 6.75
Service: 8.25
Location: 8.75
Room Quality: 7.25
Amenities: 6.75
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 7.75
Y
Yara • family_with_children • ch
9
Pros:

Vicino al centro con una passeggiata di 15 minuti a piedi

2026-09-19 • via Nuitee
T
Thomas • couple • de
5
Sauber nah gut
Pros:

Lage ruhig und zentrumsnah mit der Tram und U-Bahn alles schnell erreichbar in Wien, Aufbewahrung Koffer und freundliches Personal

Cons:

Knarrende Türen, Badewanne als Dusche, keine Abdunkelung im Dachfenster

2026-09-19 • via Nuitee
T
Thomas • couple • at
8
2026-09-19 • via Nuitee
A
Alain • solo_traveller • fr
8
2026-09-18 • via Nuitee
J
Jenni • solo_traveller • se
8
2026-09-18 • via Nuitee
F
Francisco • couple • es
10
2026-09-18 • via Nuitee
K
Karin • solo_traveller • de
1
2026-09-17 • via Nuitee
Z
Zoe Lisanne • couple • de
4
Die Zeit lieber in der Stadt verbracht, um möglichst wenig Zeit in Hotel zu haben…
Pros:

Die Mitarbeiter waren alle freundlich. Das Zimmer an sich erstmal groß

Cons:

Es war sehr dreckig, das gesamte Hotel ist sehr renovierungsbedürftig. Das Bad war wirklich eklig dreckig. Der Mülleimer mit Dreck von eher mehreren Monaten und in der Badewanne noch Haare von den Gästen vor uns. Das gesamte Zimmer war mit Staub überzogen und es war sehr laut, auch nachts. Das Frühstück war für den Preis mit wenig Auswahl.

2026-09-16 • via Nuitee
J
JUAN DOMINGO • solo_traveller • ar
10
2026-09-16 • via Nuitee
A
Alejandra • extended_group • us
10
2026-09-16 • via Nuitee
M
Miguel • solo_traveller • pt
8
2026-09-15 • via Nuitee
V
Vadim • family_with_children • il
10
2026-09-15 • via Nuitee
V
Volodymyr • family_with_children • ua
1
Pros:

Качество уборки номера неудовлетворительное. Матрас на дополнительной кровати оказался грязным (пятна, жевательная резинка). Администрация отказалась заменить номер или матрас, решив проблему просто застиланием простыни.

2026-09-15 • via Nuitee
A
Anna • family_with_children • ru
9
Pros:

About a 10-minute drive to the city centre, with bars and cafés nearby. The room was clean and tidy, and the bed was comfortable.

2026-09-15 • via Nuitee
C
Christian • couple • gb
4
Don’t bother, not even for one night!
Pros:

Location was ok

Cons:

Staff were never there or available when you needed anyone. Asked for TV remote control but nobody responded so had no TV for whole stay. When mentioned at check out were shown a bunch of remotes; no top up of coffee, no service in room, when asked for more toilet paper were told to ask housekeeping in the morning. Staff did not care at all and had NO customer service skills! VERY disappointing!!!

2026-09-14 • via Nuitee
P
Patricia • couple • co
10
2026-09-14 • via Nuitee
B
Beverly • solo_traveller • ke
4
Didn't get the value for my money
Pros:

Location

Cons:

What was profiled is not what I got

High charge for a single room

Scarce accessories

2026-09-14 • via Nuitee
E
Eduardo • couple • es
10
Pros:

La ubicación ,la limpieza, la comodidad y la atención de Loles , que nos atendió con muchísima amabilidad y nos fue de gran ayuda!! Gracias

2026-09-14 • via Nuitee
S
Snezhana • couple • at
9
2026-09-14 • via Nuitee
N
Nathalie • couple • mt
8
2026-09-14 • via Nuitee