Faktorei

Hotels
9.3 (244 reviews)
36 Mariahilfstraße , Innsbruck , at

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Comfortable rooms
Cons:
Cold bathroom floors
Limited amenities
High price for some guests

Categories

Cleanliness
8.59
General cleanliness was good, but some guests mentioned cold bathroom floors.
Service
9.56
Most guests praised the friendliness of the staff, although some commented on a specific instance of unfriendliness.
Location
10
Consistently highlighted as a major benefit; guests loved the proximity to the old town.
Room Quality
9.55
Rooms were described as well-furnished and comfortable, though some amenities such as coffee machines were missing.
Amenities
8.58
Limited amenities were noted; lack of room service and in-room appliances were concerns.
Value for Money
8.54
Some guests felt the price was high relative to the offerings.
Food and Beverage
10
Breakfast received high praise for quality and variety.
Overall Experience
9.6
Guests expressed a strong likelihood of returning, indicative of a positive overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:49

Property Description

Central Location
Faktorei, nestled in the heart of Innsbruck just steps away from Golden Roof, offers a convenient stay with key attractions like Innsbruck Central Station and the State Museum of Tyrol within easy reach.

Comfortable Rooms
Each room at Faktorei is thoughtfully designed with a private bathroom, free WiFi, and cozy furnishings. Some rooms even boast picturesque city views, ensuring a pleasant and relaxing stay for every guest.

Relaxing Amenities
Guests can unwind in the hotel's garden, enjoy a drink at the on-site bar, or soak up the sun on the terrace. With private parking available, exploring the city and its surroundings is hassle-free.

Ready to experience the charm of Innsbruck? Book your stay at Faktorei now for a memorable getaway.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 12 per day.

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for € 40 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 244 reviews
Cleanliness: 8.59
Service: 9.56
Location: 10
Room Quality: 9.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 10
Overall Experience: 9.6
A
Annette • couple • de
10
2026-02-10 • via Nuitee
T
Therese • solo_traveller • gb
10
Clean, modern, friendly and the perfect location!
Pros:

Great location excellent staff!

2026-01-31 • via Nuitee
G
Graziana • couple • it
9
Pros:

Posizione bella e comodo per il centro citta', camera pulita e ben arredata.

2026-01-25 • via Nuitee
K
Karin • couple • at
8
Die Nähe zur Stadt/Klinik ist super, Personal sehr freundlich, Parkgarage Top
Pros:

Frühstück war in Ordnung, es gab leider nur Brot, kein Gebäck

Cons:

Ein Fernseher wäre ideal(bei längeren Aufenthalten)

2026-01-22 • via Nuitee
J
Jeffrey Michael • couple • ca
10
2026-01-21 • via Nuitee
D
Dirk • family_with_children • de
9
2026-01-21 • via Nuitee
S
Sophie • family_with_children • at
8
2026-01-19 • via Nuitee
U
Uta • solo_traveller • de
10
coming home
Pros:

super tolles Hotel mit unglaublich gutem Frühstück..Danke für den tollen Aufenthalt

2026-01-19 • via Nuitee
C
Christian • couple • us
9
Pros:

Employees in the morning working the cafe were very nice. They let us keep our car in the parking for a couple hours after we checked out. The location is wonderful

2026-01-19 • via Nuitee
C
Christian • couple • de
8
2026-01-19 • via Nuitee
V
Vikki • family_with_children • us
8
2026-01-19 • via Nuitee
S
Scott • couple • us
9
A wonderful boutique hotel!!!
Pros:

Pleasantly surprised. Quaint, comfortable, and a wonderful cafe’. Parking was a bit challenging but it was fine, all said and done.
Great place and would certainly stay here again

2026-01-19 • via Nuitee
A
ALESSIA • couple • it
10
Molto soddisfatta, ci torneremo
Pros:

Tutto, accogliente, calda.

2026-01-18 • via Nuitee
W
waeder • extended_group • it
10
Beste Unterkunft, kann ich nur weiterempfehlen
Pros:

Diese Unterkunft ist sehr Empfehlenswert.. ich war schon einmal da und dieses Mal war der Service und das Rundumpaket außergewöhnlich.. Garagenplatz hat geklappt, der Service in der Bar freundlich und aufmerksam.. die Zimmer ruhig und stilvoll.. wir kommen wieder, wenn wir in Innsbruck sind

Cons:

Besseres Licht im Bad oder ein Schminkspiegel, sonst alles top!!!

2026-01-18 • via Nuitee
J
Janine • couple • at
8
2026-01-18 • via Nuitee
M
Martina • extended_group • at
7
Cons:

kein Fernseher, viele Spinnweben + Spider an der Decke

2026-01-15 • via Nuitee
A
Andrea • couple • at
10
2026-01-12 • via Nuitee
A
Anna • couple • it
10
Ottimo soggiorno, hotel super centrale
Pros:

La posizione, la cordialità dello staff e la stanza

Cons:

Niente

2026-01-07 • via Nuitee
S
Stephanie • solo_traveller • de
9
Würden wir bei unserem
Pros:

Tolle Lage und wirklich sehr schön und modern eingerichtet! Sehr gemütliches Bett

Cons:

Zimmer leicht hellhöriger zum Treppenhaus, aber meinem Mann ist es kaum aufgefallen

2026-01-07 • via Nuitee
F
Federica • couple • it
9
Pros:

La vicinanza al centro, la camera, e il personale

2026-01-06 • via Nuitee