Faktorei

Hotels
9.3 (245 reviews)
36 Mariahilfstraße , Innsbruck , at

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Comfortable rooms
Cons:
Cold bathroom floors
Limited amenities
High price for some guests

Categories

Cleanliness
8.59
General cleanliness was good, but some guests mentioned cold bathroom floors.
Service
9.56
Most guests praised the friendliness of the staff, although some commented on a specific instance of unfriendliness.
Location
10
Consistently highlighted as a major benefit; guests loved the proximity to the old town.
Room Quality
9.55
Rooms were described as well-furnished and comfortable, though some amenities such as coffee machines were missing.
Amenities
8.58
Limited amenities were noted; lack of room service and in-room appliances were concerns.
Value for Money
8.54
Some guests felt the price was high relative to the offerings.
Food and Beverage
10
Breakfast received high praise for quality and variety.
Overall Experience
9.6
Guests expressed a strong likelihood of returning, indicative of a positive overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:49

Property Description

Central Location
Faktorei, nestled in the heart of Innsbruck just steps away from Golden Roof, offers a convenient stay with key attractions like Innsbruck Central Station and the State Museum of Tyrol within easy reach.

Comfortable Rooms
Each room at Faktorei is thoughtfully designed with a private bathroom, free WiFi, and cozy furnishings. Some rooms even boast picturesque city views, ensuring a pleasant and relaxing stay for every guest.

Relaxing Amenities
Guests can unwind in the hotel's garden, enjoy a drink at the on-site bar, or soak up the sun on the terrace. With private parking available, exploring the city and its surroundings is hassle-free.

Ready to experience the charm of Innsbruck? Book your stay at Faktorei now for a memorable getaway.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 12 per day.

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for € 40 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 245 reviews
Cleanliness: 8.59
Service: 9.56
Location: 10
Room Quality: 9.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 10
Overall Experience: 9.6
L
Liam • couple • nl
8
A very pleasant stay with thoughtful details
Pros:

A very enjoyable stay. The in-room speaker was a great and original surprise, with excellent sound quality. Nice breakfast, and the honesty bar works well—good wines and easy to use.

2026-03-18 • via Nuitee
R
Reon • couple • au
9
Cons:

Both the location and the room were great, and Anja was a lovely host! My only negative feedback is that the air conditioner in our room was not working. Our attic room looked out on to a busy street and we had to keep the windows closed at night to lock out the noise. The cafe below makes amazing coffee!

2026-03-17 • via Nuitee
C
Christian • solo_traveller • at
8
2026-03-11 • via Nuitee
D
Dr. Edith • couple • at
10
2026-03-08 • via Nuitee
M
Markus • couple • de
9
2026-03-08 • via Nuitee
C
Christoph • solo_traveller • de
10
2026-03-08 • via Nuitee
S
Stefan • couple • de
8
2026-03-06 • via Nuitee
T
Tamer • solo_traveller • eg
4
2026-03-04 • via Nuitee
I
Ingrid • couple • nl
9
Fun small hotel for a short stay in Innsbruck
Pros:

Staff was incredibly friendly

Cons:

It was not a problem for us and actually quite cute, but the bed is positioned in a video, so you have to climb the stairs. It might be good to know and check if you have a problem climbing stairs.

2026-03-01 • via Nuitee
M
Monika • solo_traveller • de
8
Pros:

Applause for the interior designer. Beautiful work! The little room, with the terrace (!) I was lucky to get was wonderful. Thank you!

2026-02-28 • via Nuitee
H
Hannah • couple • gb
8
Good hotel close to Old Town
Pros:

CLean and modern hotel in excellent location. STaff were friendly and helpful.

Cons:

DUe to not having an external window the room was very hot even with the fan on

2026-02-26 • via Nuitee
M
Mingtse • family_with_children • tw
10
2026-02-23 • via Nuitee
S
Sabina • solo_traveller • ch
8
2026-02-22 • via Nuitee
B
Barry • couple • au
10
2026-02-22 • via Nuitee
A
Annette • couple • de
10
2026-02-10 • via Nuitee
T
Therese • solo_traveller • gb
10
Clean, modern, friendly and the perfect location!
Pros:

Great location excellent staff!

2026-01-31 • via Nuitee
G
Graziana • couple • it
9
Pros:

Posizione bella e comodo per il centro citta', camera pulita e ben arredata.

2026-01-25 • via Nuitee
K
Karin • couple • at
8
Die Nähe zur Stadt/Klinik ist super, Personal sehr freundlich, Parkgarage Top
Pros:

Frühstück war in Ordnung, es gab leider nur Brot, kein Gebäck

Cons:

Ein Fernseher wäre ideal(bei längeren Aufenthalten)

2026-01-22 • via Nuitee
D
Dirk • family_with_children • de
9
2026-01-21 • via Nuitee
J
Jeffrey Michael • couple • ca
10
2026-01-21 • via Nuitee