All Inclusive - Marco Polo Alpina Familien- & Sporthotel

Hotels
8.7 (22 reviews)
Kreidenbachweg 6 , Bad Hofgastein , at

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Varied food options
Cons:
Inconsistent food quality
Some noise from deliveries

Categories

Cleanliness
8.78
Overall clean hotel environment noted in multiple reviews.
Service
9.25
Staff consistently praised for friendliness and helpfulness.
Location
9.29
Described as excellent with good access to surrounding areas.
Room Quality
8.24
Rooms were clean but some issues with mattress firmness noted.
Amenities
8.27
Good amenities but some limitations with AI and bar service hours.
Value for Money
8.73
Considered reasonable quality for the price versus the amenities offered.
Food and Beverage
8.28
Food quality varied, with some initial complaints, but improved later.
Overall Experience
8.75
Overall positive experiences with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:09

Property Description

Enchanting Mountain Landscape:
Nestled in the breathtaking Hochkönig mountains of Salzburg, the Marco Polo Alpina Familien- & Sporthotel offers a unique escape into nature's beauty.

Luxurious Amenities:
Indulge in the comfort of well-equipped studios and apartments with kitchenettes, balconies, and terraces. Enjoy complimentary beverages, delicious cuisine, and free ice cream for the little ones.

Relaxation and Recreation:
Unwind in the spa area with indoor and children's pools, various saunas, and rejuvenating massages. For families, there are entertainment options like a games room, kid's club, and guided summer hikes.

Ready to experience the ultimate mountain getaway? Book your stay at Marco Polo Alpina now!

Important information:

all inclusive: breakfast buffet, lunch package, coffee and cake in the afternoon, dinner is 4 course buffet.

All inclusive:
-All alcoholic & nonalcoholic drinks throughout your holiday such as soft drinks (apple juice, orange juice, Almdudler, Cola, Diet Cola, Fanta, Sprite), still or sparkling water, filter coffee, tea, quality bottled wines, open wines, draft beer ( also wheat beer), Prosecco, long drinks (e.g. gin and tonic) and spirits (e.g. whiskey, Aperol, Ramazotti, Baileys) from 12.00 p.m. – 9.00 p.m. » to the drinks menu

All-inclusive with smart & healthy cuisine:
-Royal breakfast buffet with muesli, fresh fruit, bread/pastries from 7:30 a.m. to 10:30 a.m
-Various themed buffets and fresh salad buffet in the evening
- Hiking snack to take away on request
-Austrian cakes and coffee mugs as well as children's ice cream in the afternoon from 2:30 p.m. to 4:00 p.mIn the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 8 years old stay for € 6 per person per night when using an existing bed.
    Children from 9 years old to 15 years old stay for € 93 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 22 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 8.75
M
Marion family_with_children at
8
2026-03-26 via Nuitee
A
Andrea couple at
9
2026-03-10 via Nuitee
B
Barbara family_with_children at
10
2026-02-28 via Nuitee
A
Astrid solo_traveller at
8
2026-01-22 via Nuitee
M
Matthias family_with_children de
9
2026-01-19 via Nuitee
R
Resch family_with_children at
8
2026-01-18 via Nuitee
A
Anastasia family_with_children gb
9
2026-01-09 via Nuitee
R
Robert family_with_children hu
10
2025-10-26 via Nuitee
J
Jarosław couple pl
9
Gorąco polecamy !
Pros:

Wszystkie posiłki Super! Smaczne i urozmaicone. Obsługa na najwyższym poziomie. Uprzejmość ,uśmiech i serdeczność na każdym kroku. Lokalizacja super.

Cons:

My spać lubimy na midium twardości materaca i preferujemy większe poduszki :)))

2025-10-25 via Nuitee
D
Dieter couple de
10
Ein sehr schöner, erholsamer Familienurlaub!
Pros:

Die absolute Freundlichkeit des gesamten Personals!
Im und um das Hotel war alles sehr sauber, übersichtlich und ordentlich. So ist es sehr angenehm für alle Gäste! Auch im Umland ist alles strukturiert und für Urlauber konzipiert.

Cons:

Es gibt NICHTS zu bemängeln!

2025-10-12 via Nuitee
F
Franz couple de
9
--------
Pros:

---------

Cons:

----------

2025-09-28 via Nuitee
W
Wilfried family_with_children at
7
Pros:

Zimmer sehr sauber

Cons:

Abendessen war die ersten drei Tage nicht gut ab Mittwoch haben die den Koch gewechselt dann war es wirklich gut.
Badezimmer Halterung des Duschkopfes war sehr wacklig

2025-08-31 via Nuitee
D
Daria family_with_children de
10
Top
Pros:

Das Essen war gut, personal sehr hilfsbereit und freundlich, sehr gute Lage, guter Ausgangspunkt für Wanderungen, Zimmer sauber, es fehlte an nichts

2025-08-28 via Nuitee
S
Stefan family_with_children de
8
Cons:

AI könnte bis 22h gehen, wenn man den 2. Slot zum Essengehen gewählt hat hat muss man für die Getränke bezahlen, ein kostenloser absacker ist dann nicht mehr möglich.

2025-08-21 via Nuitee
K
Kathrin couple de
9
Sehr gutes All inklusive Hotel
Pros:

Mit der Hochkönigcard konnte man sämtliche Lifte und den Wanderbus kostenlos nutzen. Das ist für manche Wanderungen sehr vorteilhaft.
Wir hatten ein Appartement gebucht, das war sehr geräumig. Die Angestellten waren alle sehr freundlich.
Bei All inklusive waren auch die Getränke bis 21:00 Uhr dabei. Danach konnte man auf das Zimmer schreiben lassen. Hier bitte aufpassen! Leider haben andere Gäste unsere Zimmernummer angegeben. Es wurde zwar kulant geregelt, aber mein Vorschlag wäre, dass sich das Barpersonal die Zimmernummer zeigen lässt.

Cons:

Es ist ein Familienhotel und dementsprechend etwas lauter. Außerdem war relativ früh am Morgen Anlieferung und man wurde zeitig geweckt.

2025-08-18 via Nuitee
L
Leonie family_with_children nl
10
Super!
Pros:

Zeer leuk voor kinderen. Mooie plek. Goede voorzieningen. Zeer vriendelijk personeel.

Cons:

Vriendelijkheid, mogelijkheden voor kinderen.

2025-08-02 via Nuitee
I
Iveta family_with_children cz
10
Pros:

Pomer cena kvalita....neni to super luxusni ubytovani. Nicmene je to jedinne vyhovujici za rozumnou cenu.

Cons:

Trosku tvrdsi matrace,ale dalo se přežít.

2025-07-05 via Nuitee
B
Balazs family with young children ie
9
Superb
2025-03-23 via Nuitee
R
Rohit family with young children de
8
Very good
2024-05-08 via Nuitee
L
Leonas young couple lt
9
Superb
Pros:

...........................

Cons:

...................................

2024-04-12 via Nuitee