Hotel Neue Burg

Hotels
8.4 (570 reviews)
Alte Straße 370 , Nauders , at

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Children allowed
Pets allowed

Facilities

Clubhouse
Parking
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Central location
Great sauna area
Cons:
Inadequate heating
Outdated room furnishings
Limited dinner options

Categories

Cleanliness
7.93
Some reviews indicated that the room was not adequately heated and lacked amenities, affecting cleanliness perception.
Service
9.4
Overall service was positive, with mention of friendly staff and prompt assistance, despite some issues during check-in.
Location
8.94
Centrally located, which was appreciated by guests.
Room Quality
7.89
Rooms were considered outdated with low beds and small bathrooms.
Amenities
8.42
Amenities such as the breakfast and sauna were praised, though some areas need improvement.
Value for Money
8.38
Price was mostly considered reasonable, but experiences with dining could improve.
Food and Beverage
7.43
Breakfast was good, but feedback on dinner options was disappointing.
Overall Experience
8.8
Overall experience is positive despite some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:22

Property Description

Luxurious Spa Experience
Indulge in relaxation at the spa area with an indoor pool, sauna, steam room, sun bed, and available massages. Let the stress melt away in this tranquil oasis.

Family-Friendly Amenities
Enjoy a worry-free stay with a children’s play area featuring a giant slide, table tennis, and professional care for children over 3 years old. Free baby monitors are also available for added convenience.

Convenient Services for Outdoor Enthusiasts
Explore the outdoors with ease using the hotel's direct access to ski slopes, lockable bike storage with cleaning facility, and shuttle service to the ski lift. Embrace adventure right from your doorstep.

Experience luxury, comfort, and convenience at Hotel Neue Burg. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 9 per person per night when using an available cot.
    Children from 3 years old to 4 years old stay for € 15 per person per night when using an available extra bed.
    Children from 5 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    Children from 13 years old to 17 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 570 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.8
K
Kacper • couple • pl
9
2026-04-14 • via Nuitee
A
Andrea • solo_traveller • at
7
2026-03-29 • via Nuitee
P
Patt • couple • li
8
Dieses Haus ist sehr weiter zu empfehlen.
Pros:

Ein näher älteres Hotel, da jedoch sehr gut erhalten wurde und man sieht dem Hause an, dass es mit Freude geführt wird. Das ganze Personal von der Chefin bis zum Barmann sind alle überaus freundlich und man fühlt sich wohl. Der ganze Aufenthalt war sehr angenehm und ich werde nach Möglichkeit gerne wiederkommen.

2026-03-29 • via Nuitee
R
Rainer • solo_traveller • de
8
Tolles Hotel in 80er- Jahre- Charme
Pros:

Liegt sehr gut,
nette und hilfreiche Leute,
sehr gutes Essen.
Einfacher und entspannter Aufenthalt.

Cons:

Bau ist etwas in die Jahre gekommen.

2026-03-25 • via Nuitee
C
Claudia • solo_traveller • de
7
2026-03-24 • via Nuitee
B
Bjorn • solo_traveller • nl
8
Ik zou de volgende keer weer gaan.
Pros:

Ontbijt zeer uitgebreid. Vriendelijk personeel. Kamer was schoon.

Cons:

Kamer was ietwat gedateerd, maar verder prima.

2026-03-15 • via Nuitee
S
Silke • family_with_children • de
8
Sehr zu empfehlen. Kommen gerne wieder.
Pros:

Wunderschöne Lage mit der Aussicht auf die Berge. Das Essen war hervorragend.

2026-03-15 • via Nuitee
A
Anton • couple • de
8
2026-03-10 • via Nuitee
E
Eveline • family_with_children • de
10
Ein gelungener Urlaub
Pros:

Sehr gutes Essen, sehr freundliches Personal, eine sehr entspannte und angenehme Atmosphäre

2026-03-06 • via Nuitee
M
Manfred Huber • couple • ch
9
Gerne wieder, haben keine negative Kritik, werden es auch weiterempfehlen!!
Pros:

Durch einen Irrtum bei unserer Buchung konnten wir in eine anderes Zimmer wechseln, war ein Super entgegenkommen, merci

2026-03-06 • via Nuitee
M
Maurits • couple • nl
9
2026-03-02 • via Nuitee
D
Dietmar • extended_group • at
10
2026-03-02 • via Nuitee
S
sabine • solo_traveller • de
8
Gerne wieder
Pros:

Die Lage ( Nähe zum Lift) und das Essen

2026-03-01 • via Nuitee
R
ROBERT • couple • us
9
Great location, love the afternoon snack at the bar. Very nice that they provided a shuttle to the ski area. Very per
Pros:

Great location, love the afternoon snack at the bar. Very nice that they provided a shuttle to the ski area. Very personal. The decor a little dated but not an issue. Would come back again.

2026-02-11 • via Nuitee
D
Dirk • couple • be
8
2026-01-31 • via Nuitee
M
Michael • solo_traveller • de
8
Pros:

Sehr gutes Essen und sehr freundliches Personal!

Cons:

Wasser im Saunabereich wäre bei einem 4 Sterne Hotel schön. Es ist ein Trinkbrunnen vorhanden, der aber leider nicht in Betrieb ist.
Sonst aber alles gut

2026-01-30 • via Nuitee
A
arts • couple • nl
7
Pros:

het eten.

2026-01-21 • via Nuitee
S
Stefan • solo_traveller • it
10
2026-01-20 • via Nuitee
M
mario walter • solo_traveller • fr
6
Plutôt satisfait
Pros:

Petit déjeuner continental très varié et notamment avec des petits fruits rouges goûteux et autres plus classiques FRAIS.
Balcon de taille confortable avec 2 fauteuils et surtout qui offre une magnifique vue sur le village et sur de superbes montagnes à 160 degrés.
Parking extérieur et sous la terrasse d’une résidence voisine confortable pour ce type de lieu touristique, gravillonnés qui sont à prendre avec prudence à 2 roues. Certes pratique en hiver mais en été.

Cons:

Il a fallu attendre quelques minutes pour de l’eau chaude dans la douche, au demeurant de taille XS.
Lit à quelques dizaines de cm du sol, demande de la gymnastique pour se coucher et se lever.
Panne d’électricité générale le matin donc valises et sac de moto descendus 3 étages à pieds et bras.

2026-01-19 • via Nuitee
K
Kellers • couple • de
9
2026-01-19 • via Nuitee