Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great atmosphere
Excellent service
High-quality food

Categories

Cleanliness
9.29
Overall cleanliness is mentioned positively in the reviews.
Service
9.76
Guests praised the always friendly and helpful staff.
Location
9.3
The hotel is located in a very good area.
Room Quality
9.25
The rooms are beautiful with a great view.
Amenities
9.28
Excellent amenities including a great hotel bar and extensive gin selection.
Value for Money
9.24
Guests felt they received good value based on the quality of service and amenities.
Food and Beverage
9.29
The food quality was highly praised by guests.
Overall Experience
9.76
Guests generally had a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:42

Property Description

Luxurious Accommodation
The ALFA hotel, established in December 2012, offers modern and spacious 4-star rooms just a short stroll from the Serfaus-Fiss-Ladis Ski Area. Enjoy the comfort of a flat-screen cable TV, bathroom, and some rooms with a balcony for stunning views.

Relaxing Spa Facilities
Indulge in ultimate relaxation at the hotel's spa area with an indoor pool, hot tub, saunas, steam bath, and more. Unwind on the terrace or in the tea-filled relaxation room after a day of skiing.

Convenient Amenities
Benefit from free Wi-Fi, on-site parking including an underground car park, and a ski storage room with a boot dryer. Purchase ski passes on-site for a hassle-free winter vacation at ALFA hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 50 per person per night when using an available cot.
    Adults stay for 85% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 16 reviews
Cleanliness: 9.29
Service: 9.76
Location: 9.3
Room Quality: 9.25
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.76
E
Elke • couple • nl
9
Heerlijk hotel
Pros:

Ligging is perfect

Cons:

Niets

2026-03-05 • via Nuitee
M
Michelle • couple • be
10
2026-01-26 • via Nuitee
R
Rares • couple • ro
10
2026-01-24 • via Nuitee
A
Ana • couple • nl
10
Pros:

Good food, and very accomodating to allergies and intolerance. Very friendly and helpfull staff.

2026-01-18 • via Nuitee
R
Rob • couple • nl
10
Geweldig!
Pros:

Geweldig hotel met heerlijke sauna en ontbijtjes. De persoonlijke aandacht ( zelfs een emmertje water om de autoruit zoutvrij te krijgen) was super! 🙏

Cons:

Niets, jammer dat we weer weg moesten

2026-01-17 • via Nuitee
E
Elke • couple • nl
9
Geweldig hotel met lieve mensen
Pros:

Ligging is ronduit perfect! Hele lieve mensen en lekker eten

Cons:

Koffie apparaat bij ontbijt is langzaam en er is er maar 1

2025-12-28 • via Nuitee
P
Petra • couple • de
10
Wir haben uns in diesem Hotel rundum wohl gefühlt.
Pros:

Sehr freundliches und zuvorkommendes Personal - wirklich topp!!
Super Frühstück und hervorragende Lage.

2025-12-18 • via Nuitee
P
Peter • couple • de
10
Freundliches und qualitativ sehr gutes Hotel in sehr guter Lage
Pros:

Die gesamte Atmosphäre ist einfach herausragend: Schöne Zimmer mit tollem Blick, sehr gute Organisation der Mahlzeiten und hohe Qualität des Essens, tolle Hotelbar (einen herausragende Gin-Fachmann und eine sehr große Gin-Auswahl) und immer freundliches und hilfsbereites Personal.

Cons:

Es gab nichts zu beanstanden. Und die Zuständigkeit für das Wetter liegt ja nicht beim Hotel :)

2025-09-29 • via Nuitee
S
Simon • couple • gb
10
Pros:

The food is very good ,hotel staff very good .overall a good stay

Cons:

All good

2025-09-19 • via Nuitee
C
Cindy • couple • ch
9
2025-09-08 • via Nuitee
K
K. • couple • nl
9
Aanrader!
Pros:

Eten was heerlijk! Mooie kamer, zeer schoon allemaal.

Cons:

Niks viel tegen.

2025-08-31 • via Nuitee
A
Alex • young couple • be
10
Exceptional
2025-03-02 • via Nuitee
O
Oliver • young couple • nl
9
Superb
Pros:

Perfect placement of hotel in the middle of the village, great service with friendly professionals

2024-08-20 • via Nuitee
S
Sergey • young couple • il
10
Time passed too quickly.
Pros:

Breakfast was good location also very good

2024-03-12 • via Nuitee
T
Tanya • young couple • il
8
It was pleasant and comfortable vacation. Amazing atmosphere, great facilities, good hotel's service
Pros:

Beautiful view, very comfortable room (first one, we where change the room after), very pleasant stuff.
The breakfasts and dinners was delicious and balanced. Pleasant atmosphere and good quality drinks in the bar.

Cons:

The pillows were extremely not comfortable - unfilled, "liquid".
There is no heated towel rail in the second room, that was a cold in the room.
Hair dryer was weak, not powerful, not suitable for my long hear.

2024-03-09 • via Nuitee
B
Benjamin • family with young children • de
10
Exceptional
2024-01-29 • via Nuitee
A
Alia • young couple • il
10
Incredible place
Pros:

High quality hotel, warm hospitality and personal treatment. Breathtaking views from our room and dining room.
the food in the restaurant is highly recommended, very tasty and professionally served. We had 6 dinners and every day there was the different meals. We want definitely return

Cons:

The furniture in the room was a little bit warned. No air conditioning - I think it can be hot in the summer, but it is a common problem of many small hotels in Europe. Parking in the garage is a bit complicated. But overall experience was excellent.

2022-10-18 • via Nuitee