Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Varied food options
Cons:
Cleanliness issues
Inconsistencies in service

Categories

Cleanliness
8.15
Concerns about the cleanliness of rooms and sauna, indicating room cleaning could improve.
Service
9.61
Generally well-received but some noted issues with younger staff; perceived as standard for hotel level.
Location
10
Positively mentioned for its great location that justifies the trip.
Room Quality
9.6
Compliments for the comfort and views of the rooms.
Amenities
8.63
Small sauna and steam room criticized; could be better maintained.
Value for Money
9.59
Good value considering the overall quality of facilities and services.
Food and Beverage
9.64
Abundant and varied breakfast and dinner options; positive feedback on quality.
Overall Experience
10
Overall a very positive experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:54

Property Description

Luxurious Mountain Retreat

Ski-in, Ski-out Access: Nestled on the Gerlitzen Alp, Alpinhotel Pacheiner offers ski-to-door access and a gym for active guests seeking adventure on the slopes.

Relaxation and Recreation: Unwind in the spa area with a sauna and soak in breathtaking panoramic mountain views. For families, there's a playground, sun terrace, and recreation grounds to enjoy.

Gastronomic Delights: Indulge in a culinary journey at the on-site restaurant with a rich selection of Austrian and international dishes. Don't miss the half-board offering, including a buffet breakfast and a 5-course dinner.

Experience the ultimate alpine getaway at Alpinhotel Pacheiner. Book now for an unforgettable mountain escape!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9.4
Based on 22 reviews
Cleanliness: 8.15
Service: 9.61
Location: 10
Room Quality: 9.6
Amenities: 8.63
Value for Money: 9.59
Food and Beverage: 9.64
Overall Experience: 10
R
robert • couple • de
10
2026-02-14 • via Nuitee
V
Višnja Prekalj Petrović • extended_group • hr
10
prekrasno, za vratiti se
Pros:

hotel na samoj skijaškoj stazi u kojem možeš kombinirati rekreaciju, fitness, bazen, mir, prekrasan pogled

Cons:

ne pada mi ništa napamet

2026-01-30 • via Nuitee
B
Barbara • couple • pl
10
2026-01-29 • via Nuitee
E
Elena Sofia • couple • it
10
Amazing
Pros:

The staff is amazing so gentle and kind. The food is delicious, we had an amazing time and the meal is exquisite. Also the SPA really nice and peaceful. Such a great time, strongly suggest.

2026-01-12 • via Nuitee
T
Tobias • couple • at
10
2025-11-06 • via Nuitee
R
Rony • family_with_children • it
6
Pros:

Posizione

Cons:

Pulizia e allestimento delle stanze.
Servizi sauna e bagno turco piccoli e non adeguatamente puliti e allestiti.
Poca cura nel servizio degli ospiti.

2025-08-29 • via Nuitee
M
Maura • family_with_children • it
10
Pros:

Una lode alle camere per confort e vista.
Eccezionale la piscina a sfioro.
Colazione e cena abbondanti e varie.
Al pomeriggio merenda dolce o salata gentilmente offerta.
La posizione merita il viaggio.

2025-08-17 • via Nuitee
M
Maria • couple • at
9
2025-08-15 • via Nuitee
M
Milan • family_with_children • cz
10
2025-07-19 • via Nuitee
M
Mateja • family_with_children • si
10
Lep razgled
Pros:

Lokacija in bazen cudovita. Pohvale kuharju za vecerje. Res se je potrudil. Okusi codoviti.

Cons:

Google map in se druge aplikacije so nas peljalale ponnapacbi poti. Da se napise nekje, kje se gre. Ker sem bila sredi smucisca.
Bazen se je odprl sele konsmo hilo tam, pa ceprav je bila ura ze krepko cez 11.
Neustrezljivo osebje mlajse starosti.
Oopoldanska malica…ni hilo jasno kaj lahko jemo in kaj ne, enkrat je bila pijaca zastonj, drugic placljiva. Vsi so nas cudno gledali ko skonprisli vsakic in moskemu je bilo res tezko postreci knedel in sladico.

2025-07-07 • via Nuitee
V
Viktoria • young couple • hu
9
Superb
Pros:

The location is extraordinary just like the food. We had a great few days at the hotel.

2024-08-24 • via Nuitee
E
Emma • young couple • gb
9
Superb
Pros:

Amazing views, food and staff. Lovely infinity pool and spa area as well

Cons:

Nothing - a really special evening for us!

2024-08-16 • via Nuitee
R
Rasid • review category business travellers • ba
10
Exceptional
2024-07-18 • via Nuitee
R
Roman • young couple • at
9
Superb
2024-01-20 • via Nuitee
P
Peter • young couple • gb
10
Very fancy and comfortable
Pros:

The breakfast was a super open buffet with option to get excellent freshly cooked eggs. Dinner was a delicious 5 course meal. Sauna is hot, the infinity pool is beautiful.

Cons:

It would have been nice to have more pillows.

2024-01-20 • via Nuitee
B
Béla • young couple • hu
10
We got what we excepted 3rd time as well
Pros:

Great location for the third time... Great hiking trails. High quality SPA service. Nice staff.

2023-06-21 • via Nuitee
G
Grega • young couple • si
10
Exceptional
2023-03-20 • via Nuitee
Z
Zdenka • young couple • si
10
Exceptional
Pros:

It was beyond expectations. Location, room, cleanliness, food, friendly staff. And when cloudless sun is added to the price, then your vacation is complete.

Cons:

The pillows were the most annoying. Almost no filler.

2023-02-18 • via Nuitee
D
Dana • young couple • sk
9
Ski-in/Ski-out, great views. For us place to return…
Pros:

We were lucky to catch last available room for our last minute skiing (3 nights).
With standard 4 wheel drive car it was a pleasure to drive uphill (10-12km) and to enjoy real winter views.

+ Real Ski-in/Ski-out = Ski to door
+ Ski tickets can be bought at reception
+ In Ski room - warm driers/hooks for boots

+ Ms. Petra was always helpful, she offered early check-in, as room was ready
+ Excellent breakfasts, starters & soups at dinners - Martin & Rebeka, thank you for taking care, we enjoyed it!

+ Our room (123) was on the ground floor. I was not very happy when I saw it, but we found it very convenient. We had everything at hand - next to ski room, sauna, reception & restaurant a few steps to walk. We were looking for a view :-), it was covered by over 1m of the snow :-) We loved it, still with sunset view directly from the bed.

+ Garage (paid service)

+ Poor or/no mobile signal & mobile data signal and WiFi. Properly working WiFi at restaurant only (great, if you do not have any business obligation)

Cons:

- In Ski room - as benches fold, would be helpful to add small hooks, where you can hang a jacket, helmet, gloves, while you are putting boots on. Small thing, can help.
- In Bathroom (room 123) - limited space for putting your stuff
- Properly working WiFi at restaurant only
- Poor or/no mobile signal & mobile data signal in our room (good to be aware, if you have any business obligations)

2023-02-07 • via Nuitee
D
Dora • young couple • lu
10
Great vacation
Pros:

everything was great! the food, the service, the facilities, the amazing views 😍

2022-12-29 • via Nuitee