Los Lorentes Hotel Bern City

Hotels
8.4 (3792 reviews)
Murtenstrasse 147 , Bern , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Good transport connections
Friendly staff
Cons:
Issues with temperature control
Limited breakfast options
Inconvenient self-check-in process

Categories

Cleanliness
8.09
Overall cleanliness was praised, but some issues were noted with housekeeping.
Service
8.76
Service was generally described positively, though there were frustrations about self-check-in.
Location
8.5
Good location with access to public transport and nearby amenities.
Room Quality
8.25
Room quality was appreciated, but there were issues with temperature control and amenities.
Amenities
8.58
Amenities are generally good but could use some improvements like better check-in info.
Value for Money
8.44
Fair pricing relative to services offered.
Food and Beverage
8.09
Lack of breakfast options noted; improvements can be made.
Overall Experience
8.46
Overall experience is positive but highlights areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:44

Property Description

Luxurious Accommodation
Experience comfort and style at NEW OPENING 2022 - Los Lorentes Hotel Bern City. Each room is elegantly furnished with a flat-screen TV, safety deposit box, and a private bathroom stocked with premium toiletries. Some rooms even boast city views and charming patios for a truly indulgent stay.

Convenient Amenities
Enjoy the convenience of express check-in/check-out, free WiFi, and a shared kitchen during your stay. Relax in the shared lounge, explore the garden, or unwind on the terrace. Plus, with private parking available, your travel needs are effortlessly taken care of.

Prime Location
Situated near major attractions like Münster Cathedral and the House of Parliament Bern, our hotel offers easy access to the best of the city. Whether you're here for business or leisure, NEW OPENING 2022 - Los Lorentes Hotel Bern City is the perfect choice for your next stay.

Book now for an unforgettable experience at NEW OPENING 2022 - Los Lorentes Hotel Bern City.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 10 per person per night when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3792 reviews
Cleanliness: 8.09
Service: 8.76
Location: 8.5
Room Quality: 8.25
Amenities: 8.58
Value for Money: 8.44
Food and Beverage: 8.09
Overall Experience: 8.46
A
Arbnor • couple • ch
10
2026-04-04 • via Nuitee
Y
Yves • couple • fr
10
2026-04-04 • via Nuitee
J
jessica • couple • ch
9
Très bon séjour !
Pros:

L’hôtel était propre et très confortable.

2026-04-03 • via Nuitee
B
Baltazar • couple • ar
10
Pros:

Comodidad, limpieza y cocina

Cons:

Que no haya personal

2026-04-03 • via Nuitee
B
Blythe • family_with_children • gb
5
Pros:

The room was nice

Cons:

The toilet had not been cleaned properly, the view was of 2 big towers and a building site, the member of staff that reluctantly checked us in was a bit rude , the location was in the middle of a industrial site but there was a great curry house just 2 minutes walk .

2026-04-03 • via Nuitee
M
müzeyyen • couple • de
8
Pros:

Schönes geräumiges Zimmer. Es war alles vorhanden, was man brauchte.

2026-04-03 • via Nuitee
C
Claudio • solo_traveller • ch
9
2026-04-03 • via Nuitee
P
Philip • couple • ca
7
Disappointed overall
Pros:

No parking available had to park under an underpass in a construction site machine only take coins 2 Swiss francs from 8 am to 20 pm.

Cons:

Clean nice unit wth kitchen Aldi grocery store nearby

2026-04-01 • via Nuitee
I
isabelle • couple • fr
10
Séjour sur Berne dans un hôtel convivial, je recommande
Pros:

L emplacement, la propreté, la gentillesse du personnel et la possibilité de recharger son véhicule

Cons:

Rien

2026-04-01 • via Nuitee
R
Rémy • solo_traveller • ch
3
Dommage car il y a tout pour bien faire mais le résultat est très décevant.
Pros:

Prix ok. Emplacement proche de la ligne de bus qui va au centre ville. Kitchenette dans la chambre. Calme.

Cons:

Gros problèmes lors du nettoyage. J’ai trouvé une couette sale pleine de taches. Une serviette sale roulée en boule dans une armoire et une pince à cheveux avec une cuillère sale du la précédente occupante au dessus du micro onde. Je n’avais pas de grandes attentes mais le minimum est de trouver une chambre propre et dans laquelle on ne trouve pas ce genre de restes. Impossible d’assombrir correctement la chambre car le store électrique ne fonctionnait pas. C’est inadmissible.

2026-04-01 • via Nuitee
M
Melanie • solo_traveller • ch
7
Cons:

Ich bin kein Fan von Self Check in. Vorallem wenn es nicht einwandfrei funktioniert. Mein Zimmer konnte nicht mit einem online Schlüssel geöffnet werden und nur durch Zufall war ich noch gerade rechtzeitig da, um jemanden im Back Office zu erreichen…
Sehr unpersönliches und eigenartiges Ambiente.

2026-04-01 • via Nuitee
A
Adrian • couple • ch
7
2026-03-31 • via Nuitee
G
GUIDO • solo_traveller • be
9
2026-03-31 • via Nuitee
M
Mohd amirul • extended_group • my
8
2026-03-30 • via Nuitee
G
gemma • family_with_children • gb
9
Pros:

Great location, lovely clean and modern hotel, friendly helpful staff.
Free local bus ticket during our stay!

Cons:

Cleaning was not providing during our stay, this would incurr an additional charge.
Parking is available, however it was an expensive daily fee.

2026-03-30 • via Nuitee
S
Saira • couple • ch
10
2026-03-30 • via Nuitee
C
Costel • solo_traveller • es
8
2026-03-30 • via Nuitee
S
silvan • couple • ch
8
zimmer gut, organisation schrecklich
Cons:

Organisation war brachial schlimm. reservierung war nicht vorhangen, ich musste 2mal meine daten angeben obwohl diese online übermittelt hätten werden sollen

2026-03-30 • via Nuitee
I
Iryna • couple • ua
7
Kein gehobenes Apartment, aber ein super Preis-Leistungs-Verhältnis: Man bekommt das Nötigste für einen normalen Preis.
Pros:

Das Apartment sah so aus wie auf den Fotos dargestellt. Sehr sauber und alles Nützliche war da. Schön war auch die tägliche Reinigung der Zimmer.

Der Check-in war auch super unkompliziert.

Cons:

Uns fehlte eine Pfanne in der Küche.

Die Lage ist nicht die Beste und vom Stadtzentrum entfernt, aber es fahren regelmäßig Busse, sodass man in 15 Minuten im Zentrum ist.

2026-03-28 • via Nuitee
M
Michael • family_with_children • de
8
2026-03-27 • via Nuitee