Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Business center
Heating
Family rooms
Garden
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Good transport connections
Friendly staff
Cons:
Issues with temperature control
Limited breakfast options
Inconvenient self-check-in process

Categories

Cleanliness
8.09
Overall cleanliness was praised, but some issues were noted with housekeeping.
Service
8.76
Service was generally described positively, though there were frustrations about self-check-in.
Location
8.5
Good location with access to public transport and nearby amenities.
Room Quality
8.25
Room quality was appreciated, but there were issues with temperature control and amenities.
Amenities
8.58
Amenities are generally good but could use some improvements like better check-in info.
Value for Money
8.44
Fair pricing relative to services offered.
Food and Beverage
8.09
Lack of breakfast options noted; improvements can be made.
Overall Experience
8.46
Overall experience is positive but highlights areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:44

Property Description

Luxurious Accommodation
Experience comfort and style at NEW OPENING 2022 - Los Lorentes Hotel Bern City. Each room is elegantly furnished with a flat-screen TV, safety deposit box, and a private bathroom stocked with premium toiletries. Some rooms even boast city views and charming patios for a truly indulgent stay.

Convenient Amenities
Enjoy the convenience of express check-in/check-out, free WiFi, and a shared kitchen during your stay. Relax in the shared lounge, explore the garden, or unwind on the terrace. Plus, with private parking available, your travel needs are effortlessly taken care of.

Prime Location
Situated near major attractions like Münster Cathedral and the House of Parliament Bern, our hotel offers easy access to the best of the city. Whether you're here for business or leisure, NEW OPENING 2022 - Los Lorentes Hotel Bern City is the perfect choice for your next stay.

Book now for an unforgettable experience at NEW OPENING 2022 - Los Lorentes Hotel Bern City.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.
please note that in all of our double rooms, we allow one child under the age of six per room, who may sleep in bed with their parents at no charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 4362 reviews
Cleanliness: 8.09
Service: 8.76
Location: 8.5
Room Quality: 8.25
Amenities: 8.58
Value for Money: 8.44
Food and Beverage: 8.09
Overall Experience: 8.46
B
Babette couple de
7
Cons:

Der Ausblick aus dem Zimmer. Wir haben direkt auf einen Bauzaun geschaut.

2026-08-29 via Nuitee
İrem family_with_children tr
7
2026-08-29 via Nuitee
S
sarah couple fr
8
2026-08-29 via Nuitee
M
Matteo couple it
6
Pros:

Close to bus station and city centre. Kitchen in the room

Cons:

Digital key system on phone doesn’t work. Air conditioning in the room doesn’t work. Coffee machine in the lobby doesn’t work.

2026-08-29 via Nuitee
D
djamel solo_traveller fr
6
Pros:

Propreté de hotel

Cons:

Le parking

2026-08-29 via Nuitee
L
Lucrezia couple it
4
2026-08-28 via Nuitee
T
Tamara solo_traveller sk
10
2026-08-28 via Nuitee
O
Odett solo_traveller hu
10
2026-08-28 via Nuitee
C
Celeste couple ch
9
2026-08-28 via Nuitee
M
Mario solo_traveller ch
8
Sehr schön
Pros:

Die Lage

2026-08-28 via Nuitee
M
Malik O family_with_children nl
10
Overall, a comfortable stay with exceptional cleanliness and service, although the poor ventilation and factory next to
Pros:

Cleanliness and exceptional service! The room was very clean, and the room service was exceptional. They even helped clean the dishes and tidy the small kitchen, including the stove and utensils. The attention to detail and helpfulness of the staff really made our stay comfortable and enjoyable.

Cons:

What I didn’t like: The factory next to the window was a downside, and the ventilation in the room was extremely poor almost non existent. This made the room feel less comfortable, especially when the windows were closed.

2026-08-28 via Nuitee
N
NOEMI solo_traveller es
9
Pros:

Las instalaciones muy nuevas, tienen todo lo que puedas necesitar. Súper espaciosa la habitación. El extra de tener una cocina bastante completa. Conexiones de todo tipo.

Cons:

Esta en un polígono y las vistas son a unos depósitos.

2026-08-28 via Nuitee
B
Bettina solo_traveller ch
9
Fast perfekt
Pros:

Modern, sauber, gute Anbindung an ÖV

Cons:

Fenster geöffnet über Nacht… am Morgen hat es stark nach Rauch von Zigaretten gerochen….

2026-08-28 via Nuitee
D
DOMINIQUE extended_group fr
9
Pros:

Le concept, le parking sécurisé et les services autour

2026-08-27 via Nuitee
M
Maria Consuelo family_with_children es
10
Pros:

La habitación tenía zona de cocina perfectamente equipada. Habitación muy amplia y con una gran mesa para poder comer. Lo único es que hacía un poquito de calor en la habitación y es que ahora con el cambio climático sería mejor contar con aire acondicionado.

Cons:

El hecho de no haber podido quedarnos más tiempo

2026-08-27 via Nuitee
F
Fabio solo_traveller ch
1
Pros:

Quarto grande e cozinha muito boa.

Cons:

Foi impossível conseguir dormir, o colchão era muito ruim, cada vez que se movia, se fazia muito barulho.

2026-08-27 via Nuitee
K
kevin family_with_children fr
1
Réservation à fuir, rien que pour le parking qui est une grosse arnaque.
Pros:

La propreté et la gentillesse du personnel pour le ménage.

Cons:

Le parking obligatoirement payant. 20 chf la nuit. Aucune place disponible ailleurs. Parking de l hôtel complet donc aucune solution de stationnement. Le quartier n’est pas très rassurant aux alentours également.

2026-08-26 via Nuitee
C
Carmen couple es
5
Estuvo bien, volvería.
Pros:

Me gustó lo fácil que fue hacer el check in, que fuera una habitación con cocina incluida con todo el material por lo general volvería

Cons:

No nos pudieron ayudar con el parking, no me queda claro cómo reservar para el parking.
Estaba por lo general limpio, pero había un pelo de otra persona en la zona de la ducha y los cubiertos un poco oxidados. Está en una zona apartada de Berna pero te dejan un ticket gratis de bus, así puedes llegar en unos 20 mins al centro.

2026-08-26 via Nuitee
A
Anyta couple nl
10
2026-08-26 via Nuitee
M
Marcel solo_traveller ch
9
2026-08-26 via Nuitee