Los Lorentes Hotel Bern City

Hotels
8.4 (3792 reviews)
Murtenstrasse 147 , Bern , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Good transport connections
Friendly staff
Cons:
Issues with temperature control
Limited breakfast options
Inconvenient self-check-in process

Categories

Cleanliness
8.09
Overall cleanliness was praised, but some issues were noted with housekeeping.
Service
8.76
Service was generally described positively, though there were frustrations about self-check-in.
Location
8.5
Good location with access to public transport and nearby amenities.
Room Quality
8.25
Room quality was appreciated, but there were issues with temperature control and amenities.
Amenities
8.58
Amenities are generally good but could use some improvements like better check-in info.
Value for Money
8.44
Fair pricing relative to services offered.
Food and Beverage
8.09
Lack of breakfast options noted; improvements can be made.
Overall Experience
8.46
Overall experience is positive but highlights areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:44

Property Description

Luxurious Accommodation
Experience comfort and style at NEW OPENING 2022 - Los Lorentes Hotel Bern City. Each room is elegantly furnished with a flat-screen TV, safety deposit box, and a private bathroom stocked with premium toiletries. Some rooms even boast city views and charming patios for a truly indulgent stay.

Convenient Amenities
Enjoy the convenience of express check-in/check-out, free WiFi, and a shared kitchen during your stay. Relax in the shared lounge, explore the garden, or unwind on the terrace. Plus, with private parking available, your travel needs are effortlessly taken care of.

Prime Location
Situated near major attractions like Münster Cathedral and the House of Parliament Bern, our hotel offers easy access to the best of the city. Whether you're here for business or leisure, NEW OPENING 2022 - Los Lorentes Hotel Bern City is the perfect choice for your next stay.

Book now for an unforgettable experience at NEW OPENING 2022 - Los Lorentes Hotel Bern City.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 10 per person per night when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3792 reviews
Cleanliness: 8.09
Service: 8.76
Location: 8.5
Room Quality: 8.25
Amenities: 8.58
Value for Money: 8.44
Food and Beverage: 8.09
Overall Experience: 8.46
R
Ron • couple • nl
8
2026-02-14 • via Nuitee
E
Elisabeth • couple • ch
8
Es war ein guter Aufenthalt, für unsere Bedürfnisse passend.
Pros:

Die Lage haben wir uns auf Grund der Fotos und der Beschreibung (Wo ist die Aussicht auf die Stadt, wie wir es gewählt haben??) überraschend: Bahn, Autobahn, Industriebaustelle, Tank etc Doch es war für uns ok, wir waren nur zum Schlafen im Zimmer, tagsüber unterwegs.

Cons:

Online Checking war nicht möglich (noch nicht eingerichtet). Wenn wir später gekommen waren, wäre kein Personal mehr in der Rezeption gewesen. Es wäre gut im Voraus zu wissen, dass das Online Checking nicht funktioniert.

2026-02-13 • via Nuitee
B
Benina • family_with_children • si
10
2026-02-13 • via Nuitee
Z
Zoltán • family_with_children • hu
8
Cons:

Online check in

2026-02-13 • via Nuitee
A
andrei • couple • ch
9
2026-02-13 • via Nuitee
G
Giuseppe • couple • ch
9
2026-02-12 • via Nuitee
C
Claudio • solo_traveller • ch
8
2026-02-12 • via Nuitee
V
Vito • couple • ch
9
2026-02-12 • via Nuitee
K
kev • family_with_children • ch
7
2026-02-12 • via Nuitee
F
Frederic • family_with_children • ch
10
2026-02-12 • via Nuitee
J
Jiří • solo_traveller • cz
8
Pros:

Cistota, klid

Cons:

Problematicky check- in, nefunkční automaty.

2026-02-11 • via Nuitee
M
marco • couple • it
7
Sehr gut
Pros:

👍

Cons:

👍👍

2026-02-10 • via Nuitee
L
Lia • solo_traveller • ch
8
2026-02-09 • via Nuitee
M
mznzs • solo_traveller • ch
5
Pros:

Basic comfort and well equipped kitchenette. Okay for an overnight work stay.

Cons:

The room was not properly clean. There were hair in the shower and bathroom as well as hair and dust on the floor.

2026-02-08 • via Nuitee
E
Emily • couple • ch
10
2026-02-08 • via Nuitee
F
Felix • couple • ch
3
Alles i.O. ausser unprofessionelles Verhalten bei Brandalarm durch Personal.
Pros:

Zimmer top

Cons:

Brandalarm am Sonntagmorgen. Ca. 20 Personen stehen wie über den Alarm verkündet VOR dem Hotel. Reception zu Beginn nicht besetzt. Auf Nachfrage bei Pikett-Nummer keine Rückmeldung erhalten. Ab 8:45 unkompetente Person an der Reception. Personen vor dem Hotel erhalten KEINE Information!

2026-02-08 • via Nuitee
E
Erika • family_with_children • de
5
Pros:

Bern Ticket. Personal war nett. Zimmer so optisch gut. Aber? Zimmer waren sauber

Cons:

Umgebung, nur Baustelle. Matratzen waren für uns nicht bequem. Schauten auf Silo und Autobahn. Luft im Zimmer war ohne lüften nicht aus zuhalten.

2026-02-08 • via Nuitee
O
Omar • family_with_children • ch
9
2026-01-31 • via Nuitee
H
Hanife • couple • ch
9
Pros:

Schönes Zimmer

Cons:

Check in Automat funktioniere nicht sofort haben aber angerufen und wurde uns direkt geholfen
Danke dafür

2026-01-30 • via Nuitee
N
NIKOLA • family_with_children • ch
10
2026-01-30 • via Nuitee