Genesis Hotel

Hotels
8.9 (1060 reviews)
CALLE 32 N°15-36 CALLE 32 N°15-36 , Sincelejo , co

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Good location
Cons:
Room size discrepancies
Room odors
Amenities could be improved

Categories

Cleanliness
8.55
Overall cleanliness is highlighted, but issues with room odors were mentioned.
Service
9.22
The service received a lot of praise for attentiveness and friendliness.
Location
9.26
Multiple reviews noted the good location, making it easy to access local attractions.
Room Quality
8.4
Rooms described as comfortable but had some discrepancies in size and decor.
Amenities
8.83
Amenities like breakfast and parking were positively noted; some lack but generally well-received.
Value for Money
8.7
Reasonable pricing is acknowledged, but some guests feel it is overvalued at the current rating.
Food and Beverage
9.05
Breakfast and restaurant service received positive feedback.
Overall Experience
9.22
Guests generally enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:09

Property Description

Terrace, Bar, and Free WiFi
Genesis Hotel in Sincelejo offers a delightful terrace for guests to unwind, a vibrant bar to socialize, and complimentary WiFi to stay connected throughout your stay.

Comfortable Rooms with Air Conditioning
Experience comfort at its best in our rooms equipped with a desk, TV, air conditioning, and a private bathroom at Genesis Hotel.

Convenient Location and Helpful Reception
Located in Sincelejo, our hotel offers easy access to the area with tips provided by our accommodating reception staff. Plus, enjoy the convenience of free private parking during your stay.

Book your stay at Genesis Hotel now for a memorable experience in Sincelejo!

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 1060 reviews
Cleanliness: 8.55
Service: 9.22
Location: 9.26
Room Quality: 8.4
Amenities: 8.83
Value for Money: 8.7
Food and Beverage: 9.05
Overall Experience: 9.22
P
Patricia • extended_group • co
8
Muy buena
Pros:

Limpieza Desayuno excelente atención en el comedor excelente

Cons:

Ubicación

2026-07-15 • via Nuitee
S
Sania • solo_traveller • co
7
Cons:

La habitación entregada no es la misma de la foto

2026-07-15 • via Nuitee
D
Dottone • couple • co
2
PÉSIMO SITIO Y CERO EMPATÍA CON LAS MASCOTAS
Pros:

La verdad nada , desde que estuvimos mirando opciones buscamos un hotel pet frendly , se supone que un hotel con esas características debe tener ciertas condiciones para recibir mascotas , las habitaciones no son las que están en las fotos , son súper pequeñas , una luz blanca horrible , muy incómodas, no hay nada adaptado para las mascotas , adicional salimos un momento y dejamos nuestras dos mascotas en la habitación y nos escribieron porque supuestamente cuando alguien pasaba por la puerta de la habitación, ellas ladraban , claramente por desconocimiento del sitio pero se supone “ nuevamente “ que debería ser algo normal en un hotel donde reciben mascotas ! Por el contrario nos hicieron sentir horrible por haber dejado a nuestras mascotas unas horas , hemos viajado a otros sitios con ellos y los hoteles siempre son muy amenos , nuestras mascotas están acostumbradas a viajar y a dormir en diferentes sitios , solamente que al llegar por primera vez siempre ellos se ponen un poquito ansiosos , decidimos después del mensaje que nos escribieron , regresar por nuestras mascotas y dejar la habitación, no tomamos el hospedaje por ese motivo y por la falta de limpieza de la habitación, también la mentira de las fotos !!! NO LO RECOMIENDO

Cons:

El trato muy malo , espacios diferentes a las fotos , limpieza muy básica , no tenía espacios adaptados para mascotas

2026-07-14 • via Nuitee
L
Leslie • couple • co
8
2026-07-14 • via Nuitee
C
Cesar • solo_traveller • co
9
Pros:

Atención.

2026-07-14 • via Nuitee
L
Lopez • solo_traveller • co
10
2026-07-09 • via Nuitee
M
Mario • solo_traveller • co
9
Pros:

Personal muy atento

2026-07-07 • via Nuitee
K
Katherin paola • solo_traveller • co
10
Pros:

Todo genial 😌

Cons:

Todo genial ☺️

2026-07-07 • via Nuitee
C
Camilo • couple • co
8
2026-07-06 • via Nuitee
A
Adonai • extended_group • co
10
Genesis Excelente
Pros:

Muy central

2026-07-02 • via Nuitee
J
Jose • family_with_children • co
8
Pros:

Buena cama, oscuridad del cuarto

Cons:

Funcionarios toscos en la recepcion y en el servicio de limpieza, se recomienda sigerir un poco mas de gentileza y amabikidad al atender al cliente

2026-06-30 • via Nuitee
T
Tatiana • couple • co
7
2026-06-30 • via Nuitee
G
Gomez • solo_traveller • co
10
2026-06-29 • via Nuitee
M
Maria Elena • solo_traveller • co
10
Volveré,
Pros:

Excelente
Habitación amplia, muy completa, desayuno muy bueno, parqueadero
Personal muy amable

Cons:

Excelente todo

2026-06-29 • via Nuitee
L
LINA • family_with_children • co
8
2026-06-28 • via Nuitee
V
VERGARA MATUTE • solo_traveller • co
10
2026-06-28 • via Nuitee
L
Laura Vanessa • couple • co
10
Excelente
Pros:

Todo, las personas muy amables

Cons:

Todo estuvo excelente

2026-06-27 • via Nuitee
C
Christian Javier • solo_traveller • co
9
Pros:

Habitación amplia, cerca un ARA y algunos restaurantes.

Cons:

La zona no es la mas bonita pero no esta mal

2026-06-27 • via Nuitee
F
FRANK • solo_traveller • co
5
2026-06-27 • via Nuitee
S
Sigifredo • solo_traveller • co
10
Pros:

La atención del personal. Para resaltar el excelente trato de la señora de la cafetería al momento del desayuno

2026-06-27 • via Nuitee