Horský Hotel Neptun

Hotels
8.3 (302 reviews)
185 Malá Morávka , Malá Morávka , cz

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean accommodations
Friendly staff
Good location
Good value for money
Cons:
Older room quality
Mixed food options
Noise from outside

Categories

Cleanliness
8.5
Positive mentions of clean accommodations; overall cleanliness is well-regarded.
Service
9
Frequent mentions of helpful and friendly staff enhance the overall service experience.
Location
8.3
Good location noted; however, some external noise issues mentioned.
Room Quality
8
Rooms are generally in good condition, though some are described as older or needing improvement.
Amenities
8
Some amenities noted positively, but the area around the hotel requires renovation.
Value for Money
8.3
Most guests feel they received good value reflective of the price.
Food and Beverage
8
Food quality is a mixed bag, with excellent breakfasts but some dinner choices lacking.
Overall Experience
8.3
Overall experience is favorable with a mix of enjoyment and noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:56

Property Description

Fitness Centre and Kids' Club
Horský Hotel Neptun offers a fitness centre for guests to stay active during their stay, along with a fun kids' club to keep the little ones entertained.

Culinary Delights
Indulge in delicious local cuisine at the hotel's restaurant, with special dietary options available upon request including vegetarian, dairy-free, and vegan choices.

Outdoor Activities
For outdoor enthusiasts, the hotel provides easy access to activities like hiking and skiing, while also offering a serene garden, terrace, and shared lounge for relaxation after a day of adventure.

Book your stay at Horský Hotel Neptun for a perfect blend of leisure and excitement!

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 5 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 40 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 302 reviews
Cleanliness: 8.5
Service: 9
Location: 8.3
Room Quality: 8
Amenities: 8
Value for Money: 8.3
Food and Beverage: 8
Overall Experience: 8.3
M
Małuszyński • family_with_children • pl
6
Pros:

Nic mi się nie podobało. Jak to lubi minioną epoko to recepcja może mu to przypomnieć.

Cons:

Nic mi się nie podobało. Brudno w pokoju!!!! Naprawdę brudno. Lipa na maxka i drogo mogą!

2026-03-09 • via Nuitee
E
Emilie • family_with_children • cz
10
Pros:

Hotel je na pěkném místě. Paní recepční super, vše nám vysvětlila a nic nebyl problém. Snídaně super.

Cons:

Není nic.

2026-03-08 • via Nuitee
T
Tomasz • family_with_children • pl
8
Pros:

Bardzo dobry stosunek do jakości. Personel pomocny. Pokoje czyste, łóżka wygodne. Bardzo dobra lokalizacja niedaleko wyciągu Koprivna Ski. Dobre śniadanie, niczego nie brakowało. Bezpłatny parking przy hotelu.

Cons:

Restauracja serwuje posiłki tylko do 19, zaś bar w lobby czynny tylko do 20. Bardzo wysoka opłata od osoby za dostęp do sauny

2026-02-23 • via Nuitee
J
Jiří • family_with_children • cz
8
2026-02-23 • via Nuitee
M
Martin • family_with_children • cz
8
2026-02-22 • via Nuitee
P
Pavla • family_with_children • cz
10
Pros:

Věděli jsme, že je to horský hotel, tudíž jsme nečekali žádný luxus. Postele pohodlné, voda teplá, blízko všude, snídaně skvělé. Ale úplně nejlepší jsou recepční/barmanky. Skvělá atmosféra. Člověk se cítí vítán. Takových lidí více na světě.

2026-02-10 • via Nuitee
M
Michael • solo_traveller • cz
8
2026-02-10 • via Nuitee
P
Paulina • family_with_children • pl
7
Pros:

Obiekt czysty, obsługa bardzo miła, śniadania dobre, choć nie wielki wybór

Cons:

Wybraliśmy obiekt z sauną ponieważ chcieliśmy się zrelaksować po stoku. Niestety sauna była zepsuta przez wszystkie 4 dni naszego pobytu. W drugi dzień miał być serwisant który się nie zjawił.

2026-02-10 • via Nuitee
P
Pałka • family_with_children • pl
9
2026-02-08 • via Nuitee
D
Dominika • extended_group • cz
8
Pros:

Milá obsluha, dobré jídlo za příznivé ceny.

Cons:

Starší vybavení, na pokoji nám nešlo otevřít okno. V mrazivém počasí byla na pokoji zima.

2026-01-31 • via Nuitee
T
Tichý Pavel • family_with_children • cz
10
2026-01-27 • via Nuitee
J
Josef • couple • cz
7
2026-01-21 • via Nuitee
R
ROMAN • couple • cz
7
2026-01-20 • via Nuitee
M
Michal • family_with_children • cz
2
Nabízená a účtována cena byla rozdílná.Vysvětlení a komunikace personálu velmi podprůměrné.
Pros:

Lokalita a vzdálenost k sjezdovce Kopřivná

Cons:

Personál- recepce nadřazené a neprofesionální chování mladé slečny,kuchyně velmi průměrná, vlastní určování kurzu vůči euru, účtován a zaplacen 2xpoplatek obci u všech osob.

2026-01-19 • via Nuitee
P
Pavel • solo_traveller • cz
8
Pros:

ochotný personál, kvalita jídla, lokalita

2026-01-19 • via Nuitee
R
Richard • family_with_children • cz
10
2026-01-18 • via Nuitee
L
Ladislav • couple • cz
8
Pros:

Líbila se mi recepční Nikola .

2026-01-18 • via Nuitee
D
David • family_with_children • cz
10
2026-01-15 • via Nuitee
J
Jiří • family_with_children • cz
9
2026-01-11 • via Nuitee
E
Eva • family_with_children • cz
7
2026-01-08 • via Nuitee