The Abbey Hotel and conference centre

Hotels
7.6 (1239 reviews)
The Broadway , Minster , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Kid meals
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
5.4
Negative reviews highlighted issues with mould and general state of disrepair.
Service
8.9
Many reviews praised the helpful and friendly staff.
Location
8.4
Good location mentioned frequently, especially proximity to the beach.
Room Quality
6.4
Reported issues with comfort and condition of rooms.
Amenities
7.9
Standard amenities provided, but some improvements needed.
Value for Money
7.4
Some good deals, but overall value affected by cleanliness and room quality.
Food and Beverage
8.4
Many positive comments on food quality and breakfast options.
Overall Experience
8
Mixed reviews but generally good experiences despite some serious drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:22

Property Description

Luxurious Accommodation
Experience comfort and elegance at The Abbey Hotel and conference centre. Each room is equipped with modern amenities, ensuring a relaxing stay with cozy bed linens and a flat-screen TV.

Convenient Facilities
Enjoy the convenience of free WiFi, room service, and free private parking during your stay. Unwind in the shared lounge, dine at the on-site restaurant, or grab a drink at the bar – all within the hotel premises.

Ideal Location
Located just 30 km from Historic Chatham Dockyard, our hotel provides easy access to popular attractions like Leeds Castle. With Chatham Train Station nearby and London City Airport within reach, your travel plans are made effortless.

Book your stay at The Abbey Hotel and conference centre for a memorable and seamless experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1239 reviews
Cleanliness: 5.4
Service: 8.9
Location: 8.4
Room Quality: 6.4
Amenities: 7.9
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 8
R
Roger • couple • gb
7
It was ok
Pros:

Hotel perfect for our visit

Cons:

Room was ok , shower was not working properly, head blocked

2026-06-06 • via Nuitee
M
Mandy • solo_traveller • gb
10
Perfect location and accommodation
Pros:

Staff lovely, room lovely and clean, perfect parking for my limited mobility - will definitely be staying again

Cons:

I had to leave

2026-06-03 • via Nuitee
D
DAVIS • solo_traveller • gb
5
2026-06-03 • via Nuitee
S
Shaddrack • couple • gb
9
2026-06-03 • via Nuitee
D
Davies • solo_traveller • gb
5
Pros:

Location good. Evening meal good. Staff super friendly and helpful

Cons:

Room dated and tired.

2026-06-02 • via Nuitee
B
Bart • solo_traveller • gb
10
My fav place to go to , wouldnt mind to stay there for longterm atleast the got loads of parkingspaces availeble
Pros:

Its the best hotel in the area

Cons:

Nothing

2026-06-02 • via Nuitee
B
Bart • solo_traveller • gb
10
2026-06-02 • via Nuitee
S
sandra • extended_group • gb
10
All in all a great stay. Very happy.
Pros:

The property is so near the beach. The facilities are great. A little bit dated but for the price excellent value. Breakfast is as very good. Staff did everything to make our stay comfortable. Would highly recommend if going to Minster.

Cons:

Not much I didn’t like. Just needs updating but then price should also increase.

2026-05-31 • via Nuitee
M
Mrs Karen • couple • gb
6
Pleasant enough for the weekend, great value for money. Lovely, friendly staff.
Pros:

The staff were extremely friendly and breakfast was great. Served to order and plenty to eat. The location was lovely close by the sea. The rooms and internal courtyard was very pretty. The room and bathroom was very clean and could not complain about the complimentary tea/coffee and biscuits. The price was very reasonable for 2 nights and with breakfast included, it was definitely 3 stars.

Cons:

Sadly the decor and upkeep of the hotel was slightly lacking and looked a little tired. Our mattress was extremely soft and I nearly fell out of bed due to the lack of springs. Our curtain rail also fell from the wall when we were moving the curtains. we booked this hotel thinking it was based in Minster (which is located on the other side of Kent) so we did have to do some excess travelling to find this hotel but that was probably our fault on booking.

2026-05-29 • via Nuitee
M
Martin • couple • gb
6
Pros:

Location and the staff were great

Cons:

The room was a tad outdated

2026-05-29 • via Nuitee
W
Wright • solo_traveller • gb
10
Pros:

Great hotel 5 mins to beach

2026-05-29 • via Nuitee
T
Theresa • family_with_children • gb
8
Very pleasant.
Pros:

The staff were lovely and couldn’t do enough for you .

Cons:

The rooms need a good clean around the patio door. Also need new mattresses .

2026-05-28 • via Nuitee
S
Steven • solo_traveller • gb
10
Had a lovely time great food and location
Pros:

All on one level able to park out side your room lovely garden to use right outside your room

Cons:

Shower was bit mouldy round the edges and carpet was frayed quite badly by the bathroom

2026-05-28 • via Nuitee
D
Delport • solo_traveller • gb
9
Pros:

Excellent location, 5 minute walk to the beach, with all the necessary facilities, great breakfast included.

2026-05-27 • via Nuitee
K
Kristina • couple • gb
7
Fine for an overnight stop but won’t be rushing back
Pros:

We stayed here one night in order to attend a party at a local venue and found the location to be good and only a short walk from the beach. It also has free parking and we were able to park right outside our room. The cooked breakfast was also nice.

Cons:

The hotel itself is quite tired and in need of some refurbishment. Our room served its purpose but was very basic and had cracks in the walls, a hole around one of the plug sockets where the plaster had come away, a dusty wardrobe (inside) and a chunk of wood missing out of the bedroom door. Although the breakfast was nice, as was the waiter, the service was incredibly slow. The double bed felt very small, as did the shower cubicle.

2026-05-27 • via Nuitee
S
simmons • solo_traveller • gb
4
Pros:

Lovely receptionist who couldn't check me in early but did give me a set of keys so I could go off and enjoy a wedding.

Cons:

The room quality is poor and very uncomfortable matress

2026-05-26 • via Nuitee
D
Donna • couple • gb
9
Nice place
Pros:

The room was lovely, more like a little apartment

Cons:

Could here the people next door in the night

2026-05-26 • via Nuitee
B
Brian • couple • gb
9
Happy
Pros:

The breakfast was smashing and lots of it. Restaurant was fine

Cons:

It could do with a paint job all the doors and furniture were a dull dirty looking brown. But it was clean. When we arrived we was met at reception by lovely lady named Kelly . We stayed for 2 nights and Kelly couldn’t do enough for us .

2026-05-25 • via Nuitee
P
Penford • solo_traveller • gb
8
2026-05-25 • via Nuitee
B
Bart • solo_traveller • gb
10
Pros:

Very clean and looked after

Cons:

Nothing

2026-05-24 • via Nuitee