The Abbey Hotel and conference centre

Hotels
7.6 (1308 reviews)
The Broadway , Minster , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
5.4
Negative reviews highlighted issues with mould and general state of disrepair.
Service
8.9
Many reviews praised the helpful and friendly staff.
Location
8.4
Good location mentioned frequently, especially proximity to the beach.
Room Quality
6.4
Reported issues with comfort and condition of rooms.
Amenities
7.9
Standard amenities provided, but some improvements needed.
Value for Money
7.4
Some good deals, but overall value affected by cleanliness and room quality.
Food and Beverage
8.4
Many positive comments on food quality and breakfast options.
Overall Experience
8
Mixed reviews but generally good experiences despite some serious drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:22

Property Description

Luxurious Accommodation
Experience comfort and elegance at The Abbey Hotel and conference centre. Each room is equipped with modern amenities, ensuring a relaxing stay with cozy bed linens and a flat-screen TV.

Convenient Facilities
Enjoy the convenience of free WiFi, room service, and free private parking during your stay. Unwind in the shared lounge, dine at the on-site restaurant, or grab a drink at the bar – all within the hotel premises.

Ideal Location
Located just 30 km from Historic Chatham Dockyard, our hotel provides easy access to popular attractions like Leeds Castle. With Chatham Train Station nearby and London City Airport within reach, your travel plans are made effortless.

Book your stay at The Abbey Hotel and conference centre for a memorable and seamless experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 1308 reviews
Cleanliness: 5.4
Service: 8.9
Location: 8.4
Room Quality: 6.4
Amenities: 7.9
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 8
T
Tamara • solo_traveller • gb
7
2026-09-19 • via Nuitee
T
Tina • solo_traveller • gb
5
Budget hotel
Pros:

The location was brilliant for the beach, the staff & owners were friendly & helpful.
The breakfast, although basic (it is a budget hotel) was very nicely cooked.
Hot chocolate sachets on the tea tray.. spot on

Cons:

After travelling 3hrs to the hotel & checking in we went out for a few hours walking & sightseeing. We came back about 7pm looking forward to a meal only to be told they weren't doing food that night. We were told we could order in but not having used the apps before we had to go back out in the car to get food. Would have been useful to be told either when booking which was only a week or so before or at least when checking in.
I also need a socket by the bed for medical equipment, I checked the room facilities for this & it stated 'socket near bed' unless you count the socket over the other side of the room by the tv we couldn't find one. An extension lead was provided when asked although having leads trailing across the room isn't ideal for safety reasons.

2026-09-19 • via Nuitee
D
Diane • solo_traveller • gb
5
Ok but not that great
Pros:

Was near to the sea

Cons:

Room was on ground floor didn’t feel safe for a solo traveller

2026-09-18 • via Nuitee
M
Mick • solo_traveller • gb
9
2026-09-17 • via Nuitee
N
Nick • solo_traveller • gb
8
Pros:

Friendly staff. Nice, clean, comfortable and quiet room

Cons:

Wifi signal in the room was poor

2026-09-14 • via Nuitee
D
Dawson • solo_traveller • gb
6
Pros:

The rooms were clean but I thought i was getting a garden room but didn't

Cons:

The tv only had about 5 channels and the signal kept cutting off the Internet was poor and slow

2026-09-14 • via Nuitee
K
Knott • couple • gb
5
Ok for one night! Resturant out of action !
Pros:

Good

Cons:

Rooms very Tired, Bed matress very poor felt all the springs!

2026-09-13 • via Nuitee
T
Trudy • solo_traveller • nz
8
Pros:

Free parking outside of our room.nice and quite.

Cons:

some fruit and yoghut would of been nice for breakfast as don't always want a fry up

2026-09-13 • via Nuitee
H
Heather • couple • gb
3
A disappointment - we had been recommended by friends, didn't live up to our expectations
Pros:

The break fast was very good

Cons:

We were under the impression that there was a restaurant on site, on arrival we were in formed it had closed. it was still showing as available on the website- and still is now. The room was supposed to be wheelchair accessible this was not so.
The room was very cramped. Bed was small - not standard double size, not comfortable - we both woke up with back pains.

2026-09-12 • via Nuitee
M
Mike • solo_traveller • gb
2
Extremely disappointing would not recommend this property to anyone. You should at least compensate me for missing an ev
Pros:

The location was convenient

Cons:

The car park was flooded, no food available, plug socket in the room hanging off the wall, the show was absolutely useless with hardly any water coming through. Very very disappointing and I will not be staying there again

2026-09-10 • via Nuitee
A
Andy Lefter • solo_traveller • gb
8
Very clean and awesome wifi! Would come back and highly recommended.
Pros:

Loved the free working Wi-Fi! Excellent! Very clean as well. Excellent!

Cons:

The shower pressure was not great, but not a problem. There were no croissants for the morning coffee, but the free biscuits in the room covered that, so no issue there either.

2026-09-10 • via Nuitee
M
Mike • solo_traveller • gb
1
2026-09-10 • via Nuitee
C
Colin • solo_traveller • gb
8
Pros:

The staff were very friendly, the room was comfortable and clean and the breakfast which was included in the price was delicious and very filling. Overall excellent value for money

Cons:

There was nothing I didn't like

2026-09-08 • via Nuitee
J
Jimmy • solo_traveller • gb
7
2026-09-07 • via Nuitee
S
stuart • couple • gb
3
2026-09-04 • via Nuitee
S
stuart • couple • gb
2
2026-09-01 • via Nuitee
G
graham • couple • gb
8
Cindy and good value
Pros:

Great staff and good facilities

Cons:

Nothing

2026-09-01 • via Nuitee
P
Perry • solo_traveller • gb
2
Pros:

Room was ok but next to me I had a very loud snoring bloke .then at 12.00 midnight a couple came in next to me and stayed up till 1 drinking and shouting. I packed up and left .sleped in car

2026-08-31 • via Nuitee
J
John • solo_traveller • gb
10
2026-08-31 • via Nuitee
L
Lynn • solo_traveller • gb
1
Worst Stay at a Hotel
Pros:

nothing

Cons:

The rooms had a bad smell, the door to one of the rooms we had the door did not lock you could push the door from the outside and it would open. The other room we had the bed was uncomfotable and a broken spring was sticking into your back. In the morning in room for breakfast, the chairs at the tables had dirty cushions on the chairs and when you sat on the chairs the cushions on the chairs just sunk. We would not eat there!

2026-08-30 • via Nuitee