The Abbey Hotel and conference centre

Hotels
7.6 (1267 reviews)
The Broadway , Minster , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
5.4
Negative reviews highlighted issues with mould and general state of disrepair.
Service
8.9
Many reviews praised the helpful and friendly staff.
Location
8.4
Good location mentioned frequently, especially proximity to the beach.
Room Quality
6.4
Reported issues with comfort and condition of rooms.
Amenities
7.9
Standard amenities provided, but some improvements needed.
Value for Money
7.4
Some good deals, but overall value affected by cleanliness and room quality.
Food and Beverage
8.4
Many positive comments on food quality and breakfast options.
Overall Experience
8
Mixed reviews but generally good experiences despite some serious drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:22

Property Description

Luxurious Accommodation
Experience comfort and elegance at The Abbey Hotel and conference centre. Each room is equipped with modern amenities, ensuring a relaxing stay with cozy bed linens and a flat-screen TV.

Convenient Facilities
Enjoy the convenience of free WiFi, room service, and free private parking during your stay. Unwind in the shared lounge, dine at the on-site restaurant, or grab a drink at the bar – all within the hotel premises.

Ideal Location
Located just 30 km from Historic Chatham Dockyard, our hotel provides easy access to popular attractions like Leeds Castle. With Chatham Train Station nearby and London City Airport within reach, your travel plans are made effortless.

Book your stay at The Abbey Hotel and conference centre for a memorable and seamless experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1267 reviews
Cleanliness: 5.4
Service: 8.9
Location: 8.4
Room Quality: 6.4
Amenities: 7.9
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 8
H
Hakkı couple gb
10
2026-07-03 via Nuitee
R
Rollo solo_traveller gb
7
Satisfied
Pros:

Easy check in, plenty free parking. Plenty cupboard space, Sliding door to garden. As our 3ngt. Stay from 25Jun to 28Jun26. And temperatures around 30c. The hotel provided fans.

Cons:

A fridge would have been great. Shower mixer not good. TV a lot of Pixelating constantly bad reception. Although cooked breakfast was plentiful and tasty limited cereals, no fruit.

2026-06-28 via Nuitee
T
Tereena solo_traveller gb
5
It was a ok stay
Pros:

Shower was great
Location was good

Cons:

The bed was quite uncomfortable—it dipped in the middle, so we kept rolling into each other whenever we tried to turn over. The food was just mediocre, and the room itself was very hot with no air-conditioning. The TV was so old that we had trouble watching it because the picture was completely pixelated with squares all over the screen. On top of that, the internet kept going on and off all the time. It was also quite noisy, as we could hear doors slamming outside. To finish it off, there were no lights in the corridors, so I couldn't even see where I was putting my key in the door! But honestly, despite all of these issues, I would actually still stay here again.

2026-06-28 via Nuitee
Z
zilvinas solo_traveller gb
9
2026-06-27 via Nuitee
S
Sandra couple gb
8
Get up early early if you want a good breakfast to start your long journey home , smile at the waitress it might brighte
Pros:

Decent sized room nice and quiet. Comfortable bed lovely shower

Cons:

I asked for a fan but they weren’t sure they had some but I called them and they were happy for me to bring my own. Which I did made the room comfortable to sleep in .
Very disappointed at breakfast we arrived 30 mins before cut off serving time only to be told they had been very busy and had run out of most things the girl serving us ran in to the kitchen and asked chef what he had left so we were told they had bacon and could do a bacon bap which was fine we were only ones in the restaurant her attitude was more like they couldn’t be bothered to cook for us a hotel that runs of of everything on the breakfast menu is a bit questionable really

2026-06-27 via Nuitee
L
lee solo_traveller gb
1
2026-06-26 via Nuitee
F
Florence solo_traveller gb
7
2026-06-25 via Nuitee
C
Caroline solo_traveller gb
9
2026-06-21 via Nuitee
P
Petru solo_traveller gb
7
2026-06-20 via Nuitee
R
Rhonda couple gb
10
A perfect location for our stay
Pros:

This was a great location for the event we went to so perfect for our stay. It was clean, comfortable and extremely quiet.

2026-06-18 via Nuitee
S
Steven couple gb
8
2026-06-13 via Nuitee
H
hakki can couple gb
1
Nightmare
Pros:

none

Cons:

They have irresponsible receptionist . I contacted them earlier that i m going to check in at 23:10 and arrived at the property at 23:06 we agree that they are going to leave keys at the door but there were no keys. . Reception is off , no out of hours or emergency contact number written anywhere around reception . I stranded without place to stay . I wait till 2 am so booking.com find me a alternative place to stay. .

2026-06-12 via Nuitee
S
Steven solo_traveller au
8
Clean and tidy and good value for what it offered
Pros:

Perfectly located for my activity and appropriately priced

2026-06-12 via Nuitee
J
Jolanta couple lt
6
Pros:

Staff was friendly. Breakfast good. Good to stay when you have conference or party.

Cons:

Very good audibility from outside. No plug to near beds where to plug computer.

2026-06-10 via Nuitee
L
Laura couple gb
1
2026-06-09 via Nuitee
G
glen couple gb
6
2026-06-09 via Nuitee
W
Walter couple be
4
Outdated etablissement
Pros:

Niks Bizonders

Cons:

Ja, met wet moet je beginnen. Overlees de recensies die kloppen vrijwel goed.

2026-06-09 via Nuitee
L
louise solo_traveller gb
7
Suited our short stay
Pros:

Great location

Cons:

Room 3 door was a bit battered and flimsy
Bar area was a bit sparse and hot drinks wernt hot or tasty

2026-06-09 via Nuitee
P
Phillip couple gb
5
Budget Friendly and clean where it matters, Good Breakfast.
Pros:

Great cooked breakfast was available, The sausage and Egg toasted Bap was particularly good. The motel/Chalet Style of the hotel was nice. You can park outside your room, and there was plenty of parking.

Cons:

As per the room welcome information, we made a point of asking for no housekeeping on the first day, so my partner could get much her needed rest for a few hours. Unfortunately, the housekeeping staff did not get this message, They made a lot of noise trying to get in and appeared to walk away laughing and mocking my partner after she politely declined the housekeeping again. The walls are thin so you can hear the adjacent rooms, but this was expected from previous reviews.

2026-06-09 via Nuitee
G
Gray solo_traveller gb
5
Sorry will not be back - and will not recommend to friends attending events later in the year.
Pros:

The location suited me well - near to where I was attending an event.

Cons:

The place is just shabby. Receptionist on check in was very good but she was also the bar person and chef.
Food was plastic reheated even the breakfast was poor.

2026-06-08 via Nuitee