The Abbey Hotel and conference centre

Hotels
7.6 (1308 reviews)
The Broadway , Minster , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
5.4
Negative reviews highlighted issues with mould and general state of disrepair.
Service
8.9
Many reviews praised the helpful and friendly staff.
Location
8.4
Good location mentioned frequently, especially proximity to the beach.
Room Quality
6.4
Reported issues with comfort and condition of rooms.
Amenities
7.9
Standard amenities provided, but some improvements needed.
Value for Money
7.4
Some good deals, but overall value affected by cleanliness and room quality.
Food and Beverage
8.4
Many positive comments on food quality and breakfast options.
Overall Experience
8
Mixed reviews but generally good experiences despite some serious drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:22

Property Description

Luxurious Accommodation
Experience comfort and elegance at The Abbey Hotel and conference centre. Each room is equipped with modern amenities, ensuring a relaxing stay with cozy bed linens and a flat-screen TV.

Convenient Facilities
Enjoy the convenience of free WiFi, room service, and free private parking during your stay. Unwind in the shared lounge, dine at the on-site restaurant, or grab a drink at the bar – all within the hotel premises.

Ideal Location
Located just 30 km from Historic Chatham Dockyard, our hotel provides easy access to popular attractions like Leeds Castle. With Chatham Train Station nearby and London City Airport within reach, your travel plans are made effortless.

Book your stay at The Abbey Hotel and conference centre for a memorable and seamless experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 1308 reviews
Cleanliness: 5.4
Service: 8.9
Location: 8.4
Room Quality: 6.4
Amenities: 7.9
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 8
S
stuart couple gb
3
2026-09-04 via Nuitee
S
stuart couple gb
2
2026-09-01 via Nuitee
G
graham couple gb
8
Cindy and good value
Pros:

Great staff and good facilities

Cons:

Nothing

2026-09-01 via Nuitee
P
Perry solo_traveller gb
2
Pros:

Room was ok but next to me I had a very loud snoring bloke .then at 12.00 midnight a couple came in next to me and stayed up till 1 drinking and shouting. I packed up and left .sleped in car

2026-08-31 via Nuitee
J
John solo_traveller gb
10
2026-08-31 via Nuitee
L
Lynn solo_traveller gb
1
Worst Stay at a Hotel
Pros:

nothing

Cons:

The rooms had a bad smell, the door to one of the rooms we had the door did not lock you could push the door from the outside and it would open. The other room we had the bed was uncomfotable and a broken spring was sticking into your back. In the morning in room for breakfast, the chairs at the tables had dirty cushions on the chairs and when you sat on the chairs the cushions on the chairs just sunk. We would not eat there!

2026-08-30 via Nuitee
K
Karyn solo_traveller gb
8
Amazing parking space and very clean, comfortable room
Pros:

Location and parking outside your own door. Room was very clean and comfortable

Cons:

The shower was hard work. Small and tricky to control the temperature.

2026-08-30 via Nuitee
B
Bentley solo_traveller gb
10
2026-08-30 via Nuitee
C
Caroline solo_traveller gb
10
2026-08-27 via Nuitee
K
Kim couple gb
7
It was a fair stay - not bad but could have been better and we didn’t expect the kitchen to be closed at a conference ce
Pros:

The rooms each had a dedicated parking space and faced around a square garden although we could not get the patio doors open. It was a quiet location, although you could hear the road at busy times. Room decor was nice. The price for B&B was good.

Cons:

The kitchen was closed so we had to drive elsewhere for dinner. The walls are very thin and the person next to us was constantly talking on their phone/laptop. The mattress was quite thin and although not totally uncomfortable, it could have been better. The kettle didn’t fit in the sink well so could only be filled up in small doses.

2026-08-26 via Nuitee
O
Olesea solo_traveller gb
9
Pros:

Quite at 🌙, close to the sea side 🌊🦭⛵️🐚. The place is more American style, I enjoyed it. I arrived quite late, so the reception waited with patience.

2026-08-26 via Nuitee
L
Louise couple gb
10
We had one night at this hotel and it was beautiful there
Pros:

It was all perfect

Cons:

N/A

2026-08-26 via Nuitee
D
Darren solo_traveller gb
3
dreadful
Pros:

nothing

Cons:

dirty - smelt of smoke and just generally did not meet the expectations - whilst booked last minute would definitely not book again

2026-08-25 via Nuitee
S
Steven solo_traveller gb
10
Excellent stay as always
Pros:

All on one level . Very quiet location

Cons:

Nothing

2026-08-25 via Nuitee
Y
Yvonne family_with_children gb
10
Perfect price, location, value and service.
Pros:

The location was perfect for our stay as it was close to the beach. The room was clean and had everything we needed. The bed was very comfortable, too.
The staff were very friendly and very forthcoming.
Our breakfast was fantastic, with great options available and plenty of hot and cold drinks.
I can highly recommend this hotel, it is very reasonably priced, too.
I would definitely choose to stay again.

Cons:

There is nothing I could give a negative opinion on.

2026-08-24 via Nuitee
D
Dennis couple gb
10
2026-08-24 via Nuitee
A
Annette solo_traveller gb
8
Pros:

The new owners are lovely, clean rooms, decent breakfast

Cons:

Nothing

2026-08-23 via Nuitee
L
Laura family_with_children gb
6
Lovely staff but outdated
Pros:

The breakfast was delicious with good service

Cons:

Very outdated in style, the bed was old and uncomfortable

2026-08-20 via Nuitee
G
Gareth couple gb
5
Can’t grumble for the price paid. Free parking and would stay again.
Pros:

Cheap room for the night. Does exactly what you need it too. Friendly staff.

Cons:

Shower curtain bar needs seeing to in room 12. 40min wait at breakfast.

2026-08-20 via Nuitee
P
Paul Elliott 1 solo_traveller gb
3
Pros:

I never got the same experiance as my previous stay!

Cons:

Tv not working and it took over 70 mins to get my breakfast not good enough.

2026-08-20 via Nuitee