Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options
Some service delays

Categories

Cleanliness
7.01
Several reviews indicate issues with room cleanliness, including dirty rooms and unpleasant odors.
Service
7.98
Mixed reviews about service quality; some staff were noted as friendly, but there were complaints about staff responsiveness.
Location
9.02
Guests appreciated the prime location, near bars and restaurants despite nighttime noise.
Room Quality
7.47
Rooms described as spacious but issues with maintenance and comfort noted.
Amenities
7.5
Basic amenities mentioned; some issues with gym availability and parking arrangements observed.
Value for Money
8.46
Opinions vary, but several guests noted good value relative to the pricing.
Food and Beverage
7.01
Disappointment expressed about breakfast quality and variety, but some enjoyed the buffet.
Overall Experience
7.98
Guests had an overall positive experience but highlighted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:37

Property Description

Modern Rooms with Free WiFi

Experience comfort and convenience in our minimalist rooms equipped with a cable TV, desk, and en suite bathroom. Enjoy complimentary toiletries and the luxury of free WiFi during your stay.

Convenient Amenities

Benefit from our 24-hour front desk, luggage storage, and tour desk services. Let us assist you with area recommendations and enjoy the convenience of grocery deliveries for a fee.

Relaxation and Entertainment

Unwind at our full-service bar with a selection of cocktails, beer, and wine, or grab a quick bite at our snack bar. With free coworking facilities available, stay connected and productive throughout your visit.

Book your stay at Santander BGA Hotel for a memorable and hassle-free experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 1560 reviews
Cleanliness: 7.01
Service: 7.98
Location: 9.02
Room Quality: 7.47
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 7.01
Overall Experience: 7.98
L
Letrujil • family_with_children • co
10
2026-02-14 • via Nuitee
L
luca • solo_traveller • it
7
Pros:

Ottimo letto

Cons:

Mancanza del phon in camera

2026-02-12 • via Nuitee
M
Moreno Cruz • solo_traveller • co
10
Pros:

La comida

Cons:

No había closet en la habitación

2026-02-09 • via Nuitee
B
Brenda Estefania • solo_traveller • us
8
It was good
Pros:

Is near to a shopping mall and is in a good area

Cons:

If you are a citizen they make you pay more taxes in the bill and they don’t explain that to you when you book

2026-01-28 • via Nuitee
L
LUIS FERNANDO • solo_traveller • co
6
Pros:

Normal la atención

Cons:

No pudimos descansar por ruido y nos dejaron hacia la calle hay muchos establecimientos de ocio con mucho ruido, luego piques de motos

2026-01-27 • via Nuitee
E
Ernesto • solo_traveller • co
8
Buen descanso
Pros:

Las camas cómodas y la ubicacion

Cons:

Desayuno poco variado

2026-01-27 • via Nuitee
J
Jairo • couple • co
6
Pros:

Ubicación

Cons:

Parqueadero y habitaciones mucho ruido

2026-01-23 • via Nuitee
J
JULIAN MAURICIO • solo_traveller • co
10
Cómoda
Pros:

Su ubicación

Cons:

Muy básico

2026-01-22 • via Nuitee
E
Elkin Eduardo • couple • co
6
Bien
Cons:

La calidad, atención del desayuno bastante deficiente

2026-01-20 • via Nuitee
D
Diana Paola • family_with_children • ca
5
Didn’t meet the expectations.
Pros:

Location is great; however, hotel didn’t meet the expectations. The rooms are missing a lot of detailed maintenance and cleaning. Definitely it is not worth the price.

Cons:

Seems like they are short staffed, and rooms are not in great condition. Walls and blinds are dirty, shower door didn’t close properly, the bed was not comfy at all.

2026-01-20 • via Nuitee
R
Ricardo • couple • co
10
Pros:

En general todo, ubicación y servicio

Cons:

Nada

2026-01-20 • via Nuitee
D
Diana • family_with_children • co
7
Pros:

Buen desayuno

2026-01-19 • via Nuitee
J
Juan • solo_traveller • co
9
Muy bien todo
Pros:

Buena atención y servicio del personal

Cons:

N/A

2026-01-19 • via Nuitee
A
Armando • couple • co
8
2026-01-19 • via Nuitee
Y
Yesenia • family_with_children • co
4
Regular
Pros:

Demasiada bulla, el desayuno muy regular

Cons:

Demasiada bulla exterior, y eso q pedí q me dieran una habitación donde no se escuchara ruido

2026-01-19 • via Nuitee
I
Ingrid • couple • co
8
2026-01-19 • via Nuitee
M
MYRIAM • extended_group • co
9
2026-01-19 • via Nuitee
L
Liliana • solo_traveller • nl
5
Noisy
Pros:

Friendly Staff

Cons:

The location is around bars and restaurants and it is very noisy at night. If you want a quite night is not the place. Also the bathroom was not very clean.

2026-01-19 • via Nuitee
L
Laura • solo_traveller • co
10
Pros:

Ubicación y desayuno excelente.

Cons:

Todo muy bien!

2026-01-19 • via Nuitee
Y
Yenny • solo_traveller • co
8
Buena relación precio servicio.
Pros:

El personal es muy amable y atento. La Ubicación del hotel es excelente y la limpieza muy buena.

Cons:

El hotel ya está algo viejo, faltaría renovar algunas cosas. Se siento algo de ruido de la calle en la habitación.

2026-01-19 • via Nuitee