Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options
Some service delays

Categories

Cleanliness
7.01
Several reviews indicate issues with room cleanliness, including dirty rooms and unpleasant odors.
Service
7.98
Mixed reviews about service quality; some staff were noted as friendly, but there were complaints about staff responsiveness.
Location
9.02
Guests appreciated the prime location, near bars and restaurants despite nighttime noise.
Room Quality
7.47
Rooms described as spacious but issues with maintenance and comfort noted.
Amenities
7.5
Basic amenities mentioned; some issues with gym availability and parking arrangements observed.
Value for Money
8.46
Opinions vary, but several guests noted good value relative to the pricing.
Food and Beverage
7.01
Disappointment expressed about breakfast quality and variety, but some enjoyed the buffet.
Overall Experience
7.98
Guests had an overall positive experience but highlighted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:37

Property Description

Modern Rooms with Free WiFi

Experience comfort and convenience in our minimalist rooms equipped with a cable TV, desk, and en suite bathroom. Enjoy complimentary toiletries and the luxury of free WiFi during your stay.

Convenient Amenities

Benefit from our 24-hour front desk, luggage storage, and tour desk services. Let us assist you with area recommendations and enjoy the convenience of grocery deliveries for a fee.

Relaxation and Entertainment

Unwind at our full-service bar with a selection of cocktails, beer, and wine, or grab a quick bite at our snack bar. With free coworking facilities available, stay connected and productive throughout your visit.

Book your stay at Santander BGA Hotel for a memorable and hassle-free experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 1560 reviews
Cleanliness: 7.01
Service: 7.98
Location: 9.02
Room Quality: 7.47
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 7.01
Overall Experience: 7.98
K
Karen • couple • co
10
Espectacular
Pros:

La ubicación, habitaciones excelentes y el personal muy amable

Cons:

Que como fui días festivos no tenían el menú del día disponible 😔

2026-04-08 • via Nuitee
J
Jose • family_with_children • co
10
2026-04-05 • via Nuitee
C
Celis Rivera • family_with_children • co
8
2026-04-03 • via Nuitee
C
Cristhian Adrian • family_with_children • co
10
2026-04-02 • via Nuitee
A
Alvaro • couple • co
9
Buen hotel
Pros:

Comodidad

Cons:

Ingreso al parqueadero muy complejo para camionetas

2026-04-01 • via Nuitee
O
Olga Cecilia • family_with_children • co
9
Pros:

Instalaciones, ubucacion, desayuno, todo excelente

2026-03-31 • via Nuitee
M
Marlly • couple • co
9
Acceso al parqueadero
Pros:

El alojamiento cuenta con una excelente ubicación; las habitaciones son cómodas y se encuentran en óptimas condiciones de limpieza, y el personal se caracteriza por su amabilidad y profesionalismo

Cons:

el parqueadero resulta bastante estrecho, lo que dificulta las maniobras y el acceso.

2026-03-30 • via Nuitee
R
Rodriguez Casas • family_with_children • co
8
Confort
Pros:

ubicacion y confort de habitacion

Cons:

en el desayuno se evidencio desorden y falta de productos, no hay explicacion en la metodologia, no hay lider visible

2026-03-28 • via Nuitee
R
Roseyher • couple • co
6
2026-03-24 • via Nuitee
A
Alexander • family_with_children • co
7
Desencanto
Pros:

La ubicación del Hotel

Cons:

El parqueadero muy estrecho y rampas lisas, el desayuno muy mal, insuficiente, poco personal en la cocina y comedor no dan a basto, las habitaciones no hay nevera, agua o alguna bebida

2026-03-23 • via Nuitee
D
Danilo andres • solo_traveller • co
7
Pros:

Ubicación

2026-03-22 • via Nuitee
M
Marc • family_with_children • fr
8
2026-03-22 • via Nuitee
J
jorge andres • couple • co
7
2026-03-21 • via Nuitee
C
Carlos Denis • couple • co
7
Bien
Cons:

Pedí que la habitación tuviera vista a la ciudad y me ubicaron en una habitacion sin ventanas

2026-03-20 • via Nuitee
A
Adriana • solo_traveller • co
10
Agradecimiento por el servicio
Pros:

La ubicación es excepcional

Cons:

el ruido de la calle los domingos en la noche

2026-03-20 • via Nuitee
M
Marc • family_with_children • fr
8
2026-03-19 • via Nuitee
K
Kenneth • family_with_children • ca
9
Pros:

Location, room was quiet

2026-03-19 • via Nuitee
N
Nicolas Alejandro • couple • co
9
Pros:

Me gusto la ubicación, todos los lugares a los que iba ir me quedaban cerca caminando o a pocos minutos en auto, excelente atención y muy cómoda habitación

2026-03-16 • via Nuitee
R
Ricardo • extended_group • co
6
.
Pros:

Buen desayuno y ubicación.

Cons:

Habitación con falta de aireacion y olor a humedad.

Parqueadero

2026-03-15 • via Nuitee
J
Jose • family_with_children • co
10
2026-03-15 • via Nuitee