Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options
Some service delays

Categories

Cleanliness
7.01
Several reviews indicate issues with room cleanliness, including dirty rooms and unpleasant odors.
Service
7.98
Mixed reviews about service quality; some staff were noted as friendly, but there were complaints about staff responsiveness.
Location
9.02
Guests appreciated the prime location, near bars and restaurants despite nighttime noise.
Room Quality
7.47
Rooms described as spacious but issues with maintenance and comfort noted.
Amenities
7.5
Basic amenities mentioned; some issues with gym availability and parking arrangements observed.
Value for Money
8.46
Opinions vary, but several guests noted good value relative to the pricing.
Food and Beverage
7.01
Disappointment expressed about breakfast quality and variety, but some enjoyed the buffet.
Overall Experience
7.98
Guests had an overall positive experience but highlighted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:37

Property Description

Modern Rooms with Free WiFi

Experience comfort and convenience in our minimalist rooms equipped with a cable TV, desk, and en suite bathroom. Enjoy complimentary toiletries and the luxury of free WiFi during your stay.

Convenient Amenities

Benefit from our 24-hour front desk, luggage storage, and tour desk services. Let us assist you with area recommendations and enjoy the convenience of grocery deliveries for a fee.

Relaxation and Entertainment

Unwind at our full-service bar with a selection of cocktails, beer, and wine, or grab a quick bite at our snack bar. With free coworking facilities available, stay connected and productive throughout your visit.

Book your stay at Santander BGA Hotel for a memorable and hassle-free experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.8
Based on 1698 reviews
Cleanliness: 7.01
Service: 7.98
Location: 9.02
Room Quality: 7.47
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 7.01
Overall Experience: 7.98
V
Vivian Ximena • couple • co
7
2026-09-19 • via Nuitee
A
ALVARO MONTERO • solo_traveller • co
10
Cons:

El parqueadero es muy bajo y raye el techo del carro

2026-09-17 • via Nuitee
L
Liliana • couple • co
4
2026-09-16 • via Nuitee
C
Carlos • couple • co
7
2026-09-15 • via Nuitee
F
fernando • couple • co
9
2026-09-15 • via Nuitee
C
Carlos • couple • co
7
2026-09-15 • via Nuitee
A
ANGEL IVAN • solo_traveller • ec
8
Muy comodo y ejecutivo
2026-09-15 • via Nuitee
Y
Yahir Armando • solo_traveller • co
8
Pros:

La ubicación

Cons:

Hotel para pasar una noche

2026-09-13 • via Nuitee
C
Carlos Hernando • couple • co
8
Agradable
Pros:

La calidad del personal y el servicio de desayuno

Cons:

Lo poco ergonómico de la ubicación de los tomacorrientes en las mesas de noche, pues estar debajo y que no asegurará la estabilidad de los enchufes lo hacen poco útiles

2026-09-12 • via Nuitee
B
Brayan david • solo_traveller • co
10
2026-09-11 • via Nuitee
B
Bautista • couple • co
10
Muy acogedor, lindo y agradable
Pros:

Todo muy ordenado y limpio, la atención excelente

Cons:

Nada malo que comentar, todo estaba excelente

2026-09-06 • via Nuitee
L
Luis • couple • us
6
Pros:

The stuff was great, the location was great, and it was kind of clean.

Cons:

The rooms smelled bad and were very dusty because of the construction.

2026-09-05 • via Nuitee
L
Luna • solo_traveller • cl
2
Excelente ubicación pero muy malo el servicio de internet, alimentación y comodidad de las camas
Pros:

Excelente ubicación pero muy malo el servicio de internet, alimentación y comodidad de las camas

Cons:

Excelente ubicación pero muy malo el servicio de internet, alimentación y comodidad de las camas

2026-09-04 • via Nuitee
J
Javier David • extended_group • co
10
Práctico
Pros:

Central

Cons:

Nada

2026-09-03 • via Nuitee
M
MIGUEL VICENTE • family_with_children • co
8
2026-09-03 • via Nuitee
N
NUBIA • solo_traveller • co
10
2026-09-03 • via Nuitee
A
albeiro • family_with_children • co
7
Pros:

La ubicación del hotel, el sector en la noche es tranquilo.

Cons:

La mala atención y disposición del personal que atiende para el desayuno, apenas termina la hora, apagan el tv, estando en la mesa terminando el desayuno, la asepsia de los sitios, donde tienen los cubiertos pésima, muy mal aspecto, no tienen capacidad, cuando el hotel tiene ocupación alta, les falta mucho y desmejora la imagen del hotel.
Les falta tener en los baños ayudas para las personas de la tercera edad.

2026-09-03 • via Nuitee
B
Bayona Nuñez • couple • co
3
Decepcionante
Pros:

Ubicación

Cons:

Deteriorado

2026-09-01 • via Nuitee
H
hernandez dallos • solo_traveller • co
10
2026-08-31 • via Nuitee
O
ospino • solo_traveller • co
9
Pros:

la amplitud de la habitación, la comodidad de la cama, el TV acepta plataformas de streaming, la amabilidad del personal

Cons:

desayuno con pocas opciones

2026-08-23 • via Nuitee