Hotel Alcazar

Hotels
7.7 (105 reviews)
Calle 49 no. 53-40 , Medellín , co

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Children allowed

Facilities

Family rooms
Luggage storage
Tour desk
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Board games/puzzles
Shuttle service (additional charge)
Grocery deliveries
Public Bath
See all facilities

Review Highlights

Pros:
Good service from staff
Central location
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
3.94
Many complaints about dirty rooms, cockroaches, and unclean bedding.
Service
8.91
Positive feedback on the helpfulness of staff, particularly the receptionist.
Location
9.45
Central location with easy access to amenities.
Room Quality
5.9
Mixed comments; some rooms uncomfortable and noisy.
Amenities
7.93
Basic amenities noted; cleanliness issues affected overall perception.
Value for Money
8.89
Affordable price point, but unexpected tax charges noted.
Food and Beverage
7.94
Food options not mentioned in reviews.
Overall Experience
8.61
Overall experience mixed due to recurring hygiene issues and customer service problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:23

Property Description

Central Location
Hotel Alcazar, conveniently located in the heart of Medellín, offers easy access to popular parks and attractions such as El Poblado Park and Lleras Park, making it an ideal choice for travelers looking to explore the city.

Convenient Amenities
Guests can enjoy a range of amenities including a 24-hour front desk, shuttle service, and a shared lounge, ensuring a comfortable and hassle-free stay. The free WiFi throughout the property allows guests to stay connected during their visit.

Nearby Attractions
With key points of interest like Plaza de Toros La Macarena and Berrio Park within close proximity, Hotel Alcazar provides the perfect base for guests to immerse themselves in the vibrant culture and attractions of Medellín.

Book your stay at Hotel Alcazar now and experience convenience and comfort in the heart of Medellín!

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 105 reviews
Cleanliness: 3.94
Service: 8.91
Location: 9.45
Room Quality: 5.9
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.61
E
Emanuel • solo_traveller • ca
10
Pros:

Very nice representants, particularly the receptionist. Thanks

Cons:

All was perfect for me.

2026-05-16 • via Nuitee
A
Angie • couple • co
10
2026-05-15 • via Nuitee
M
MORENO CORDOBA • solo_traveller • co
8
Pros:

Muy buena atención

2026-05-15 • via Nuitee
D
Duran mendoza • solo_traveller • co
10
Pros:

Todo super

Cons:

Nada

2026-05-14 • via Nuitee
V
valencia • solo_traveller • co
6
Pros:

El lugar es acogedor y tiene buen precio

Cons:

En las habitaciones pica mucho mosquitos

2026-05-13 • via Nuitee
A
Ana Milena • solo_traveller • co
10
2026-05-11 • via Nuitee
M
Manuel • solo_traveller • es
10
2026-05-11 • via Nuitee
A
Anggelo Alejandro • solo_traveller • co
10
Pros:

L acama

Cons:

La ubicación

2026-05-08 • via Nuitee
D
Dogni Soler • solo_traveller • co
8
2026-05-05 • via Nuitee
J
JOSE • solo_traveller • co
10
Buen sitio buena atencion
2026-05-05 • via Nuitee
S
San • solo_traveller • mx
7
basico para una noche
Pros:

La ubicacion cerca del centro de la ciudad y el costo muy accesible

Cons:

Ventanas a la calle sin algunos vidrios y el ruido

2026-05-04 • via Nuitee
J
Jan • solo_traveller • es
10
I will definitely come back
Pros:

Nice place to stay. The have the friendliest staff. They make you feel very comfortable. Great organization and management. Thank you 😊

2026-05-03 • via Nuitee
J
Jan • solo_traveller • es
10
2026-05-03 • via Nuitee
P
PIRONA • solo_traveller • co
9
Pros:

Muy bueno , personal relativamente cortez ,no todos xq cambian turno unas chicas son muy amables otras no mucho

2026-05-03 • via Nuitee
M
Manuel • solo_traveller • es
10
Pros:

For what i payed ( 66.000 cop for 2 nights ) it was an excellent deal hard to beat , no cocaraches , no broken things , no rude staff as i read in other comments , at least the room i was given it had a little window ( double room single occupancy )

Cons:

No smoking area
The street out there is hardcore busy altough my room wasnt noisy .

2026-05-03 • via Nuitee
P
paternina cervantes • solo_traveller • co
10
2026-04-30 • via Nuitee
J
Juan • solo_traveller • co
6
2026-04-28 • via Nuitee
Z
Zakiyyah • solo_traveller • us
1
2026-04-28 • via Nuitee
J
Juan • solo_traveller • co
7
Cons:

En la mañana alguien gritaba juan juan juan me despertó

2026-04-28 • via Nuitee
J
Joseph • solo_traveller • us
10
Really nice people
Pros:

Staff!!!

Cons:

You can't expect a swimming pool at these rates. Well worth the money.

2026-04-28 • via Nuitee