Hotel Alcazar

Hotels
7.7 (62 reviews)
Calle 49 no. 53-40 , Medellín , co

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Children allowed

Facilities

Family rooms
Luggage storage
Tour desk
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Board games/puzzles
Shuttle service (additional charge)
Grocery deliveries
Public Bath
See all facilities

Review Highlights

Pros:
Good service from staff
Central location
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
3.94
Many complaints about dirty rooms, cockroaches, and unclean bedding.
Service
8.91
Positive feedback on the helpfulness of staff, particularly the receptionist.
Location
9.45
Central location with easy access to amenities.
Room Quality
5.9
Mixed comments; some rooms uncomfortable and noisy.
Amenities
7.93
Basic amenities noted; cleanliness issues affected overall perception.
Value for Money
8.89
Affordable price point, but unexpected tax charges noted.
Food and Beverage
7.94
Food options not mentioned in reviews.
Overall Experience
8.61
Overall experience mixed due to recurring hygiene issues and customer service problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:23

Property Description

Central Location
Hotel Alcazar, conveniently located in the heart of Medellín, offers easy access to popular parks and attractions such as El Poblado Park and Lleras Park, making it an ideal choice for travelers looking to explore the city.

Convenient Amenities
Guests can enjoy a range of amenities including a 24-hour front desk, shuttle service, and a shared lounge, ensuring a comfortable and hassle-free stay. The free WiFi throughout the property allows guests to stay connected during their visit.

Nearby Attractions
With key points of interest like Plaza de Toros La Macarena and Berrio Park within close proximity, Hotel Alcazar provides the perfect base for guests to immerse themselves in the vibrant culture and attractions of Medellín.

Book your stay at Hotel Alcazar now and experience convenience and comfort in the heart of Medellín!

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 62 reviews
Cleanliness: 3.94
Service: 8.91
Location: 9.45
Room Quality: 5.9
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.61
W
Wellingthon • couple • br
8
2026-02-10 • via Nuitee
A
Andres • family_with_children • cr
7
Es un buen lugar si alguien busca algo económico y con buena ubicación
Pros:

La cercanía a los lugares de compras, zonas turísticas, transporte público

Cons:

Los zancudos, muchos zancudos, algunas celosías estaban quebradas y por ahí ingresaban los zancudos

2026-01-30 • via Nuitee
C
Claudia Monica • family_with_children • co
8
2026-01-21 • via Nuitee
L
Luisana • couple • pa
2
2026-01-21 • via Nuitee
F
Fernando • solo_traveller • co
7
2026-01-19 • via Nuitee
G
GUSTAVO ADOLFO • extended_group • co
4
2026-01-13 • via Nuitee
S
Sepulveda • couple • co
8
Bueno el hotel
2026-01-13 • via Nuitee
M
Martinez • extended_group • co
9
2026-01-13 • via Nuitee
D
Diana • family_with_children • co
1
2026-01-12 • via Nuitee
B
Bedoya • couple • co
7
Sugerencia
Pros:

La amabilidad

Cons:

No tiene parqueadero

2026-01-09 • via Nuitee
B
Bolivar • extended_group • co
9
2026-01-07 • via Nuitee
Y
Yormenery • extended_group • co
5
Pros:

La ubicación cerca de puntos estratégicos.

Cons:

Mucho zancudos y los cuartos son demasiados pequeños para acomodación múltiple.

2026-01-07 • via Nuitee
A
Alexandra • extended_group • co
8
Pros:

El personal es muy atento y cordial.

Cons:

El baño requiere una mejor limpieza, además de mantenimiento en las goteras y el retrete.

2026-01-07 • via Nuitee
A
Andrés ruiz • couple • co
10
2026-01-03 • via Nuitee
C
Carrillo Quiroz • extended_group • co
6
2026-01-03 • via Nuitee
G
Guy • solo_traveller • us
7
2026-01-01 • via Nuitee
S
Sabogal Quimbaya • solo_traveller • es
4
2025-12-30 • via Nuitee
E
Enrique Carlos • solo_traveller • co
8
Pros:

La atención de la recepcionista

2025-12-29 • via Nuitee
J
Jenny • extended_group • co
4
2025-12-29 • via Nuitee
A
Alejandra • couple • co
10
Pros:

La atención del personal

Cons:

Nada

2025-12-26 • via Nuitee