Hotel Alcazar

Hotels
7.7 (132 reviews)
Calle 49 no. 53-40 , Medellín , co

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Children allowed

Facilities

Family rooms
Luggage storage
Tour desk
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Board games/puzzles
Shuttle service (additional charge)
Grocery deliveries
Public Bath
See all facilities

Review Highlights

Pros:
Good service from staff
Central location
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
3.94
Many complaints about dirty rooms, cockroaches, and unclean bedding.
Service
8.91
Positive feedback on the helpfulness of staff, particularly the receptionist.
Location
9.45
Central location with easy access to amenities.
Room Quality
5.9
Mixed comments; some rooms uncomfortable and noisy.
Amenities
7.93
Basic amenities noted; cleanliness issues affected overall perception.
Value for Money
8.89
Affordable price point, but unexpected tax charges noted.
Food and Beverage
7.94
Food options not mentioned in reviews.
Overall Experience
8.61
Overall experience mixed due to recurring hygiene issues and customer service problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:23

Property Description

Central Location
Hotel Alcazar, conveniently located in the heart of Medellín, offers easy access to popular parks and attractions such as El Poblado Park and Lleras Park, making it an ideal choice for travelers looking to explore the city.

Convenient Amenities
Guests can enjoy a range of amenities including a 24-hour front desk, shuttle service, and a shared lounge, ensuring a comfortable and hassle-free stay. The free WiFi throughout the property allows guests to stay connected during their visit.

Nearby Attractions
With key points of interest like Plaza de Toros La Macarena and Berrio Park within close proximity, Hotel Alcazar provides the perfect base for guests to immerse themselves in the vibrant culture and attractions of Medellín.

Book your stay at Hotel Alcazar now and experience convenience and comfort in the heart of Medellín!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 132 reviews
Cleanliness: 3.94
Service: 8.91
Location: 9.45
Room Quality: 5.9
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.61
C
Campillo • solo_traveller • co
9
2026-06-06 • via Nuitee
A
Anton • extended_group • de
5
2026-06-05 • via Nuitee
P
paternina cervantes • solo_traveller • co
10
2026-06-05 • via Nuitee
G
Guido • couple • es
10
Super om het (in naam) ‘gevaarlijke’ centrum te ontdekken; receptie 24/24
2026-06-04 • via Nuitee
R
RAMIREZ • solo_traveller • co
9
Pros:

Buena ubicación, la sra. que me recibió da buena atención

Cons:

El ventilador de la habitación estaba fijo, aunque intente hacer que se moviera, no apunto el aire para donde lo necesitaba...

2026-06-03 • via Nuitee
J
Juan Murillo • solo_traveller • co
10
2026-06-03 • via Nuitee
J
Johana • solo_traveller • co
8
2026-05-30 • via Nuitee
M
Molina Polo • solo_traveller • co
10
Alcazar comercio envolvente
Pros:

Ubicación y cercanía, lugares y comercio

Cons:

Con frecuencia se escucha lo de otras habitaciones pero es entendible

2026-05-29 • via Nuitee
B
Blandon • solo_traveller • co
9
Pros:

Todo

2026-05-28 • via Nuitee
R
Robinson • couple • co
10
Pros:

La atención

2026-05-28 • via Nuitee
P
parra • couple • co
10
2026-05-27 • via Nuitee
D
Dogni Soler • solo_traveller • co
9
2026-05-26 • via Nuitee
L
Luis Dario • solo_traveller • co
7
Pros:

Me gusto que estaba muy cerca a todos los sitios que necesitaba visitar. Además el costo del alojamiento fue muy económico.

Cons:

No me gusto que el Internet no servía y la habitación que me asignaron era demasiado calurosa.

2026-05-25 • via Nuitee
R
Ricardo • solo_traveller • co
10
Pros:

Toda la estancia.

Cons:

Nada me disgusto.

2026-05-25 • via Nuitee
R
Ramirez Henao • solo_traveller • co
4
Pros:

Que tiene agua caliente

Cons:

Muchos zancudos.
Se meten palomas al cielo razo y hacen mucho ruido en las madrugadas.
Que no tienen ni parqueaderos para motos
En la noches es un sector muy peligroso.

2026-05-24 • via Nuitee
R
Robles Torres • couple • co
1
Mal servicio y súper oscuro las habitaciones
Pros:

No me gustó para nada

Cons:

Llegamos en la mañana, para bañarnos y asistir a un evento, pero la persona de recepción estaba durmiendo, nos atendió de malgenio, le estábamos pagando completo y estaba antes brava por no ir a dormir al hotel, igual pagamos la noche, mejorar ese servicio, dejar de ofender a clientes

2026-05-24 • via Nuitee
R
Ropero • solo_traveller • co
10
2026-05-20 • via Nuitee
F
Ferreira • solo_traveller • co
7
Pros:

Silencio

Cons:

El barrio centro es complicado

2026-05-19 • via Nuitee
M
MORENO CORDOBA • solo_traveller • co
8
Cons:

La televisión no funciona muy bien

2026-05-18 • via Nuitee
B
Blanquicett • solo_traveller • co
9
2026-05-17 • via Nuitee